Shine Solar Overview
Expert Score: 4.6/5
Founded in: 2016
Service Areas: AR, OK, MO, TX
Services they provide: Solar Panel Installation: They install solar panels on your roof for no money down. Solar Savings Report: They provide a free Solar Savings Report that details the performance and production of your solar system. Solar Monitoring: They offer free solar monitoring for the life of your solar system. You can track the performance and production of your solar system via their mobile app. Guaranteed Solar Production: Each Shine Solar system is guaranteed to produce a specific amount of energy for the first 25 years of ownership. Maintenance and Repairs: If you experience maintenance issues due to a faulty installation within the first 12 years, they will return and make any necessary repairs, free of charge. Tax Credit Assistance: They help you understand the benefits of the Solar Federal Tax Credit.
Certifications & Licences: ARKANSAS LICENSE: 0372360621, KANSAS BUILDING: BUS2022-11076, KANSAS ELECTRICAL: CER2023-12305, KANSAS HVAC: CER2023-12453, MISSOURI BUILDING: 106040, MISSOURI ELECTRICAL: 5389, MISSOURI HVAC: 5724, OKLAHOMA LICENSE: OK00118132, TEXAS LICENSE: 36871
Shine Solar, established in 2016, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Shine Solar’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They install solar panels on your roof for no money down. Solar Savings Report: They provide a free Solar Savings Report that details the performance and production of your solar system. Solar Monitoring: They offer free solar monitoring for the life of your solar system. You can track the performance and production of your solar system via their mobile app. Guaranteed Solar Production: Each Shine Solar system is guaranteed to produce a specific amount of energy for the first 25 years of ownership. Maintenance and Repairs: If you experience maintenance issues due to a faulty installation within the first 12 years, they will return and make any necessary repairs, free of charge. Tax Credit Assistance: They help you understand the benefits of the Solar Federal Tax Credit..
Online Presence and Engagement: Their website attracts 23152 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AR, OK, MO, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as ARKANSAS LICENSE: 0372360621, KANSAS BUILDING: BUS2022-11076, KANSAS ELECTRICAL: CER2023-12305, KANSAS HVAC: CER2023-12453, MISSOURI BUILDING: 106040, MISSOURI ELECTRICAL: 5389, MISSOURI HVAC: 5724, OKLAHOMA LICENSE: OK00118132, TEXAS LICENSE: 36871, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Shine Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Shine Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 605 | 4.76 |
| yelp.com | 20 | 1.4 |
| bbb.org | 5 | 4.74 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 128 | 3.8 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 30 | 4.2 |
| birdeye.com | 904 | 4.8 |
| Google reviews | 1,175 | 4.5 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Shine Solar Reviews
| Company Website | shinesolar.com |
| Year Founded | 2016 |
| Areas Served | AR, OK, MO, TX |
| Services Offered | Solar Panel Installation: They install solar panels on your roof for no money down. Solar Savings Report: They provide a free Solar Savings Report that details the performance and production of your solar system. Solar Monitoring: They offer free solar monitoring for the life of your solar system. You can track the performance and production of your solar system via their mobile app. Guaranteed Solar Production: Each Shine Solar system is guaranteed to produce a specific amount of energy for the first 25 years of ownership. Maintenance and Repairs: If you experience maintenance issues due to a faulty installation within the first 12 years, they will return and make any necessary repairs, free of charge. Tax Credit Assistance: They help you understand the benefits of the Solar Federal Tax Credit. |
| Roofing service | yes |
| Tesla energy equipment installation | – |
| Panel Options | Monocrystalline Solar Panels: These panels are made using high-quality silicon wafers that are formed into a single crystal. These panels have very high efficiency rates, going as high as 22.5% in high-end commercial applications. They have a blackish hue when viewed in the sun and have rounded edges. Monocrystalline panels are great if you want to produce the maximum amount of power for small areas. Polycrystalline Solar Panels: Polycrystalline panels are made from silicon, similar to monocrystalline panels. Instead of single silicon crystals, manufacturers use fragments of silicon that are formed into wafers. |
| Battery Installations | In general, solar batteries can be divided into six categories based on their chemical composition: Lithium-ion, lithium iron phosphate (LFP), lead-acid, flow, saltwater, and nickel-cadmium. The first three categories (lithium-ion, LFP, and lead-acid) make up a vast majority of the solar batteries available to homeowners. |
| Certifications | ARKANSAS LICENSE: 0372360621, KANSAS BUILDING: BUS2022-11076, KANSAS ELECTRICAL: CER2023-12305, KANSAS HVAC: CER2023-12453, MISSOURI BUILDING: 106040, MISSOURI ELECTRICAL: 5389, MISSOURI HVAC: 5724, OKLAHOMA LICENSE: OK00118132, TEXAS LICENSE: 36871 |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | Free solar monitoring, 25-Year Workmanship Warranty, 25-Year Solar Panel Warranty |
Shine Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 23,152 | 1 | 7 | 0.86 | 77.24% | 1.06% | – | 7.90% | 2.03% | 11.78% |
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Shine Solar Social Media
What do Customers Say about the Shine Solar?
No reviews
Positive Aspects:
Efficient Installation: Customers appreciate the direct, efficient, and polite service provided by Shine Solar’s representatives and installation team.
Great Service: A satisfied customer from Tulsa, Oklahoma, commends Shine Solar for their fantastic job in setting up the solar system.
Negative Aspects:
Customer Service Issues: Unfortunately, some users have faced challenges. One customer from Detroit, Texas, expressed frustration with awful customer service. Delays in installation, incorrect installations, and unfulfilled promises led to a disappointing experience. The lack of timely reimbursements and unresolved technical issues further exacerbated their dissatisfaction.
Positive Aspects:
Efficient Installation: Customers appreciate Shine Solar’s direct, efficient, and polite representatives and installation staff. The install team is lauded for their fantastic job in setting everything up.
Great Experience: Homeowners have had a great experience working with Shine Solar. The company communicates effectively, and their service people are professional and reliable.
Negative Aspects:
Customer Service Woes: Some customers express dissatisfaction with awful customer service. Delays in installation, incorrect installations, and unmet promises have left a sour taste.
Reimbursement Issues: A customer recounts months of waiting for reimbursement after making payments. Additionally, their home generator, purchased from Shine, failed during a power outage, and the issue remains unresolved.
No reviews
Positive Aspects:
Efficient Installation: Customers appreciate the direct, efficient, and polite service provided by Shine Solar. Their installation team is lauded for doing a fantastic job in setting everything up.
Great Experience: Another reviewer praises Shine Solar for their excellent communication throughout the process. They worked closely with the customer, ensuring a smooth solar transition.
Professional Staff: The sales team, installers, and support staff are knowledgeable and professional, leaving a positive impression on customers.
Negative Aspects:
Customer Service Issues: Some customers express dissatisfaction with Shine Solar’s customer service. Delays in installation, incorrect installations, and lack of reimbursement for payments made have been reported.
Generator Troubles: A customer faced issues with a home generator purchased from Shine Solar. Despite multiple service visits, the problem remained unresolved.
No reviews
Positive Aspects:
Family-Oriented Environment: Employees appreciate the family-oriented culture at Shine Solar. The workplace is laid-back yet productive, with amenities like a cereal bar and ice cream bar in the office and warehouse.
Generosity and Accommodation: Shine Solar has been incredibly generous and accommodating to employees’ personal needs.
Team Collaboration: Employees participate in group chats and work together as a team in real time, which fosters a sense of camaraderie.
Negative Aspects:
Communication Challenges: Some reviews mention a lack of proper communication between upper management members, leading to logistical issues.
Vendor Communication: Dealing with certain vendors can be difficult at times.
Positive Criteria:
Established Experience: With 8 years of trusted experience, Shine Solar brings seasoned knowledge to the table.
Customer-Centric Approach: The company prioritizes customer satisfaction, aiming to “install happiness.”
Eco-Friendly: Shine Solar promotes environmentally conscious practices.
Negative Criteria:
Service Delays: Some customers have expressed frustration with delayed responses to phone calls and texts.
Technical Issues: Instances of malfunctioning solar panels and HVAC units have been reported.
Unresolved Problems: A few customers have faced ongoing issues with their solar systems, leading to discomfort and inconvenience.
Positive Aspects:
Effective Review Requests: Customers appreciate Shine Solar’s use of Birdeye to send out review requests. These requests have led to legitimate, 5-star reviews, enhancing Shine Solar’s online presence.
Live Leads via Chat Bubble: The chat bubble feature has been successful in generating live leads for the company.
Social Media Assistance: Shine Solar benefits from Birdeye’s support in daily social media posts, ensuring consistent engagement with their audience.
Negative Aspects:
Annual Contract Renewal: Some users find it difficult to cancel their annual contract with Birdeye.
Glitches and Loading Time: Occasionally, the platform can be glitchy or slow to load, impacting user experience.
Google Business Profile Connection Issues: There have been instances where the connection to Google Business Profiles did not function as expected.
Summarizing: Do we recommend Shine Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Shine Solar is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Shine Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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