Shinnova Overview
Expert Score: 4.9/5
Founded in: 2016
Service Areas: IA, KS, MO, NE
Services they provide: Solar: Shinnova is a go-to solar panel company for residential, commercial, and agricultural applications. They make the switch to solar seamless and easy. Windows: They offer high-quality windows from premium brands like TESLA, Owens Corning, and their own Solara® windows. Door: Shinnova provides door installation services, offering doors from premium brands. Siding: They offer siding installation services. Rooofing: Shinnova is a professional exterior remodeling company that focuses on roofing.
Certifications & Licences: HomeAdvisor Screened & Approved, Owens Corning Preferred, NABCEP-certified
Shinnova, established in 2016, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Shinnova’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar: Shinnova is a go-to solar panel company for residential, commercial, and agricultural applications. They make the switch to solar seamless and easy. Windows: They offer high-quality windows from premium brands like TESLA, Owens Corning, and their own Solara® windows. Door: Shinnova provides door installation services, offering doors from premium brands. Siding: They offer siding installation services. Rooofing: Shinnova is a professional exterior remodeling company that focuses on roofing..
Online Presence and Engagement: Their website attracts 636 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IA, KS, MO, NE, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as HomeAdvisor Screened & Approved, Owens Corning Preferred, NABCEP-certified, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Shinnova for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Shinnova Reviews
| ? Source | Votes | Average Score |
|---|---|---|
| energysage.com | 6 | 5.0 |
| solarreviews.com | 35 | 4.69 |
| yelp.com | 1 | 5.0 |
| bbb.org | 4 | 4.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 8 | 4.0 |
| trustpilot.com | 2 | 3.8 |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 337 | 4.9 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Shinnova Reviews
| Company Website | shinnovahome.com |
| Year Founded | 2016 |
| Areas Served | IA, KS, MO, NE |
| Services Offered | Solar: Shinnova is a go-to solar panel company for residential, commercial, and agricultural applications. They make the switch to solar seamless and easy. Windows: They offer high-quality windows from premium brands like TESLA, Owens Corning, and their own Solara® windows. Door: Shinnova provides door installation services, offering doors from premium brands. Siding: They offer siding installation services. Rooofing: Shinnova is a professional exterior remodeling company that focuses on roofing. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | Home Solar Roofing: Shinnova can assess your property and make recommendations for residential solar panels that meet your family’s power needs. They provide full exterior remodeling services, which means they can handle the challenge of installing solar panels without risk of damage to your property. Increased Property Value: A study completed by the U.S. Department of Energy’s Lawrence Berkley Laboratory and Sandia National Laboratories found that homebuyers were willing to pay more for solar-powered homes. Tesla Powerwall Certified Installers: Shinnova is certified to install Tesla Powerwall, which allows you to store any excess solar energy your system produces during the day for use at night. Comprehensive Solar Services: In addition to residential solar power systems, Shinnova also installs commercial solar power systems for businesses and solar panels for agricultural purposes. Top-Tier Equipment: Shinnova only uses top-tier equipment and offers a 30-year warranty covering panels, microinverters, racking, and power production, plus a 20-year workmanship warranty on parts, labor, and roof penetration. Energy-Efficient Windows, Doors, Siding, and Roof Installation: Shinnova also specializes in energy-efficient windows, doors, siding, and roof installation |
| Battery Installations | Tesla Powerwall: Shinnova installs the Tesla Powerwall, a highly rated solar battery storage system. The Tesla Powerwall has impressive features, including: Detects Outages Automatically Recharges with Sunlight Keeps Appliances Running for Days Before Needing a Recharge Easy Maintenance Tesla’s 10-Year Warranty Protection FranklinWH Energy Storage System: Shinnova has completed the Franklin Home Power installation training and is now certified to install FranklinWH solar batteries;This system allows customers to be more prepared in the event of an energy outage |
| Certifications | HomeAdvisor Screened & Approved, Owens Corning Preferred, NABCEP-certified |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | From a 10 year to a limited lifetime |
Shinnova Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 636 | 2 | 9 | 0.0 | – | 100.00% | – | – | – | – |
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What do Customers Say about the Shinnova?
Positive Aspects.
Quality Work: Customers appreciate their thoroughness, professional communication, and efficient installations.
Whole-Home Energy Solutions: Shinnova specializes in solar panels, whole-home battery backup systems, energy-efficient windows, doors, and siding.
Warranties: They offer a 30-year warranty on panels, microinverters, racking, and power production, along with a 20-year workmanship warranty.
Customer Service: Shinnova provides a free tax-concierge service, NABCEP certifications, local installation teams, and diverse financing options.
Negative Aspects:
There are no specific negative aspects mentioned in the available reviews
Positive Aspects:
Quality Work: Customers appreciate Shinnova’s thoroughness, professional communication, and efficient installations.
Whole-Home Energy Solutions: Shinnova specializes in solar panels, whole-home battery backup systems, energy-efficient windows, doors, and siding.
Warranties: They offer a 30-year warranty on panels, microinverters, racking, and power production, along with a 20-year workmanship warranty.
Customer Service: Shinnova provides a free tax-concierge service, NABCEP certifications, local installation teams, and diverse financing options.
Negative Aspects:
There are no specific negative aspects mentioned in the available reviews.
Positive Aspects:
Impressive Savings: One customer shared that their utility bill decreased significantly after installing Shinnova Solar. In December, their bill was only $10 compared to over $200 the previous year.
Helpful Information: Another reviewer appreciated the detailed information provided by Shinnova about the solar installation process.
Negative Aspects:
Pushy Sales Tactics: A user mentioned that Shinnova’s salespeople were pushy when it came to advertising. The cost of ads on Yelp was comparatively high, and they felt pressured to spend money.
Review Removal: The same user reported that legitimate reviews for their small business were taken down by Yelp over time, affecting their profile.
Positive Aspects:
Solar Panels and Home Batteries: Shinnova offers solar panels, home batteries, and roofing services. Their focus on renewable energy solutions is commendable.
Financing Choices: Shinnova provides financing options for customers, making it easier to adopt solar energy.
Negative Aspects:
Censorship of Reviews: Some users have expressed frustration with ConsumerAffairs, claiming that they censor reviews. Honest feedback is essential for informed decision-making, so this is a valid concern.
Lack of Negative Reviews: While not explicitly stated, the absence of negative reviews on ConsumerAffairs may raise questions about transparency and the platform’s commitment to unbiased reporting.
Positive Aspects:
Installation Expertise: Shinnova has been installing solar systems since 2017, which demonstrates their experience in the field.
BBB Accreditation: Their BBB accreditation indicates that they meet certain standards of trust and transparency.
Negative Aspects:
Customer Complaints: Shinnova has received 3 complaints in the last 3 years and 2 complaints in the last 12 months. One recent complaint highlights issues related to tax credits and misleading information provided by Shinnova. The customer alleges that they were not informed about the need to repay a tax credit upon selling their home, which significantly impacted the overall cost of their solar system.
Positive Aspects:
Energy Savings: Customers have reported significant reductions in their utility bills after installing Shinnova Solar systems. For example, one reviewer mentioned that their December bill dropped from over $200 to just $10 after using Shinnova Solar.
Informative Process: Shinnova provides great information about the entire solar installation process, helping customers understand how they can start saving once the system is turned on.
Negative Aspects:
Censorship Concerns: Some users have expressed frustration with Trustpilot, claiming that they censor reviews. Honest feedback is crucial for informed decision-making, so this concern is valid.
Limited Negative Reviews: While Shinnova has a 4-star rating on Trustpilot, the absence of negative reviews may raise questions about transparency and the platform’s commitment to unbiased reportin.
Positive Aspects:
Great Culture of Caring: Employees appreciate the positive work environment and the caring atmosphere at Shinnova Solar. The company fosters a sense of community and teamwork.
Management Support: Many employees highlight the management’s commitment to their success both within the company and in their personal lives. Shinnova’s leaders genuinely care about their employees’ well-being and growth.
Customer Focus: Shinnova prioritizes customer satisfaction, aiming to provide the best experience for their clients. This dedication to service is commendable.
Negative Aspects:
Evening Hours: Some roles at Shinnova may require evening hours, which can be challenging for work-life balance.
Censorship Concerns: There have been concerns about review censorship on platforms like Indeed. Honest feedback is crucial for informed decision-making, so this issue is worth considering.
Positive Aspects:
Energy Savings: Customers have reported significant reductions in their utility bills after installing Shinnova Solar systems. For example, one reviewer mentioned that their December bill dropped from over $200 to just $10 after using Shinnova Solar.
Informative Process: Shinnova provides great information about the entire solar installation process, helping customers understand how they can start saving once the system is turned on.
Negative Aspects:
Censorship Concerns: Some users have expressed frustration with Angi, claiming that they censor reviews. Honest feedback is crucial for informed decision-making, so this concern is valid.
Limited Negative Reviews: While Shinnova has a 4-star rating on Angi, the absence of negative reviews may raise questions about transparency and the platform’s commitment to unbiased reporting.
Positive Aspects:
Customer Service Excellence: Shinnova Solar’s customer service has received praise. Customers appreciate the live support and the commitment to resolving any issues they encounter during the installation process.
Energy Savings: Several reviewers have reported significant reductions in their utility bills after installing Shinnova Solar systems. For example, one customer mentioned that their December bill dropped from over $200 to just $10 after using Shinnova Solar.
Negative Aspects:
Censorship Concerns: Some users have expressed frustration with Birdeye, claiming that they censor reviews. Honest feedback is crucial for informed decision-making, so this concern is worth considering.
Billing Issues: A customer reported challenges with billing and services not provided. It’s essential to be aware of such issues when evaluating a service provider.
Positive Aspects:
Energy Savings: Customers have reported significant reductions in their utility bills after installing Shinnova Solar systems. For example, one reviewer mentioned that their December bill dropped from over $200 to just $10 after using Shinnova Solar.
Informative Process: Shinnova provides great information about the entire solar installation process, helping customers understand how they can start saving once the system is turned on.
Negative Aspects:
Censorship Concerns: Some users have expressed frustration with Google My Business, claiming that they censor reviews. Honest feedback is crucial for informed decision-making, so this concern is worth considering.
Billing Issues: A customer reported challenges with billing and services not provided. It’s essential to be aware of such issues when evaluating a service provider.
Summarizing:
Do we recommend Shinnova services?
Trusted Provider
Recognized as a Trusted Provider, Shinnova has a widespread influence in 4 states, with its inception in 2016. This installer is renowned for direct installation services and maintains our expert rating of 4.9, reflecting robust customer trust and satisfaction. Although information on their referral programs may be limited, they maintain a simple and user-friendly website, signaling a reputable option for those seeking reliable solar services backed by positive local feedback and a solid operational history.
Learn more: How We Classify Solar Installers: What Matters Most?
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