Simple Solar LLC review

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"Simple Solar assured me that I would produce enough energy to offset my annual bill to the tune of only the customer service cost. Even after more than a year, my bills haven't gone down, and Simple Solar claims they botched the numbers and failed to provide enough panels. Overall, their customer service is terrible, and I was meant to hear back from the owner and our sales agent about our issue. Finally, after registering a complaint with the BBB, I heard back from them, indicating that their representative missed our backyard trees. Didn't see a forest in the backyard? As a result of this blunder, they have begun chopping down my trees. Customer service at an all-time low!" - Marty C.

"When it comes to getting the work done, they're fantastic - until they get paid. It's been almost a month after my permission was authorized, and they still haven't sent the package to the power company. They told the BBB that a permit was in the works when it wasn't. On the day I received the passed inspection, they specifically said that the county required further work. My suggestion is to not go there." - Larry K.

"Almost three years ago, I had Simple Solar set up new solar panels at two of my residences. I'll take two sets so that my in-laws may have their own. A strong sense of remorse has developed since its installation. Their equipment's quality and dependability is their main problem (mostly the converter). At least twice a year, the system fails in each of the two residences. Since then, we've had to wait at least two weeks for someone to come fix them, and then another week or more for Simple Solar to compensate us for our lost electricity costs during that time—and even that's no guarantee. This occurs twice or thrice annually. While I paid more for my power before installing the panels, I could always count on them. Recent installs are less likely to have troubles, and I've seen that the bulk of these evaluations across several sites come from them. Just give it a couple of months, and you'll see problems arise. Although I applaud efforts to reduce carbon emissions, I believe the solar sector might benefit from standardized tools and a system for keeping current installations in good working order." - Adam P.

"Choose Simple Solar if you want endless delays, poor communication, and shoddy service. After signing the contract, we have heard nothing except excuses for the delay in installation. They can't use the "it's in engineering" line of defense since I routinely commission engineering drawings. Totally false claims." - Carlos H.

"They drilled a hole in the center of our roof so that pipes could be run down inside the home; the result is unsightly; the solar panels are still inaccessible; they refuse to complete the project; they won't answer my queries; and my salesperson promises to leave as soon as he sells the unit. They have not yet chopped the trees, despite the fact that the loan was not meant to become active until after the work was concluded. We lost tens of thousands of dollars because of this sloppy business." - Eric M.

"After doing some research, I decided Simple Solar was the best option for me. The manager helped me determine what size system I needed and ended up saving me a lot of money compared to what I was originally offered by another company. After researching solar panels and inverters, my husband decided that Simple Solar had some of the best on the market. The engineer and technicians were knowledgeable, and I was impressed with how quickly they put the system in place. If you are thinking about installing solar panels, choose Simple Solar." - Eva L.

"They simplified solar energy for me, a complete novice. I really regret not installing solar panels sooner; I could have saved so much money! Inquiries were promptly returned, and I never felt pressured to buy from Simple Solar. They continue to check in to make sure everything is working well and answer any queries I have even after I went live. I can't sing their praises enough!" - Jonas K.

"By the beginning of November 2021, I had simple solar put panels on my roof. The setup went off without a hitch. Problems arose when I asked for a refund of the first year's fees and was instead offered a full energy analysis of my house. I had to send quite a few emails and leave many negative ratings until the problem was fixed. Nonetheless, simple sunlight eventually returned and resolved the issue. There was no progress made on doing a full energy assessment of the house. But, when I told simple solar about this, they credited me $75, and my energy provider charges just $75. I got my first year's salary plus some more for the bother I went to have things sorted out. The solar panels on my roof are quite reliable, and I love the smartphone technology that lets me track how much energy they generate every day." - Noah V.

"Excellent work! They took an unproductive plot of land and converted it into a money-saving solar power farm. They were excellent in every way. I was beginning to lose hope that my idea wouldn't be realized until I kept hearing, "We can do that." The lifetime savings I'll be receiving makes me ecstatic. Do it right now!! Local and federal tax benefits are limited, so act fast!" - Oliver G.

"When it comes to solar panel installation in the Springfield region, no one compares to these folks. Less than three weeks from signing the contract to the installation being finished, excellent communication, and the lowest prices in the neighborhood. I can speak highly enough of them, and the finished panels look great!" - Larry B.

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