Solanta Overview
Expert Score: 3.8/5
Founded in: 2018
Solanta, established in 2018, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solanta’s Offerings
Customer Experience: With an average rating of 3.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They provide solar panel installations for various types of roofs, including flat roofs, metal roofs, clay, and slate rooftops. Energy Storage Systems: They offer backup battery solutions to store excess energy generated by the solar panels. System Monitoring and Maintenance: They provide real-time monitoring of energy usage and maintenance services. Energy Efficiency Solutions: They offer solutions to improve the overall energy efficiency of your property. Smart Home Integration: They integrate solar energy systems with smart home technology for enhanced energy management.
Online Presence and Engagement: Their website attracts 861 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CT, NJ, NY, PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Solanta for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solanta Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 4.0 |
| solarreviews.com | 5 | 3.14 |
| yelp.com | 2 | 3.0 |
| bbb.org | 4 | 2.25 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 30 | 4.2 |
| Expert Score | 3.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solanta Reviews
| Company Website | solanta.com |
| Year Founded | 2018 |
| Areas Served | CT, NJ, NY, PA |
| Services Offered | Solar Panel Installation: They provide solar panel installations for various types of roofs, including flat roofs, metal roofs, clay, and slate rooftops. Energy Storage Systems: They offer backup battery solutions to store excess energy generated by the solar panels. System Monitoring and Maintenance: They provide real-time monitoring of energy usage and maintenance services. Energy Efficiency Solutions: They offer solutions to improve the overall energy efficiency of your property. Smart Home Integration: They integrate solar energy systems with smart home technology for enhanced energy management. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | LG Solar panels, Canadian Solar panels, LONGi Solar panels, Qcells solar panels, Panasonic solar panels, SunPower solar panels, Sunpreme solar panels, SolarEdge solar panels |
| Battery Installations | Canadian Solar batteries, Qcells batteries, Panasonic batteries, SunPower batteries, Enphase Energy batteries, SolarEdge batteries, LG Chem batteries, sonnen Inc batteries |
| Certifications | – |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A |
| Warranty | – |
Solanta Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 411 | 1 | 0 | 0.44 | 43.09% | 36.70% | 0.68% | 11.99% | 0.20% | 6.40% |
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Solanta Social Media
What do Customers Say about the Solanta?
Positive Reviews:
Exceptional service and professional work.
Attention to detail throughout the project.
Significant reduction in electricity bills.
Poor communication and lack of proactive updates.
Multiple project managers leading to inconsistency.
Delays in installation and refund issues.
Slow response times to customer inquiries.
Positive Reviews:
Knowledgeable Staff: Customers appreciated the expertise of Solanta’s staff, mentioning that they were well-informed and helpfu.
Effective Solar Panels: Some users reported that their solar panels were working efficiently, resulting in significant savings on their energy bills.
Tax Credits: Customers were pleased with the tax credits they received, which made the decision to go solar easier.
Commitment to Promises: Despite initial issues, some customers noted that Solanta eventually resolved their problems and stood by their word.
Installation Delays: Some customers experienced significant delays in the installation process, with projects taking much longer than expected.
Unfulfilled Refunds: There were complaints about Solanta not issuing promised refunds, even after acknowledging the delays.
Incomplete Projects: A few customers reported that their solar systems were not fully functional, and the company did not adequately address their complaints.
Positive Reviews:
Customers appreciated the professionalism and knowledge of the staff.
Many reviews highlighted the efficiency and timeliness of the installation process.
Several customers mentioned the high quality of the solar panels and equipment used.
Positive feedback on the customer service and support provided by the company.
Some customers reported delays in the installation process.
A few reviews mentioned communication issues with the company.
There were complaints about unexpected costs and hidden fees.
Some customers were dissatisfied with the post-installation support and maintenance services.
Positive Reviews:
The company completed work on time, passed inspections, and started collecting power immediately.
Dean helped a customer with a problematic system from another company, resolving multiple issues and significantly reducing their electric bill.
The team was efficient, attentive to project details, and managed questions and concerns effectively.
Customers experienced significant reductions in energy bills and praised the quality of solar panels and equipment.
Solanta’s customer service was responsive and attentive, providing timely support.
Negative Reviews:
Some customers experienced poor communication, with long delays in responses and project completion.
Issues with paperwork and meter connections led to prolonged problems and high energy bills.
There were complaints about delays, lack of heads-up for installation, and incorrect calculations of energy savings.
Some systems were not functioning properly, with panels not connected correctly and unresolved issues despite multiple follow-ups.
Summarizing:
Do we recommend Solanta services?
Average Performer
Solanta, getting our badge of an Average Performer, maintains a presence across 4 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.8, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Solanta might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Solanta to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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