Multi-Location Company.
Solar Gain Overview
Expert Score: 4.6/5
Founded in: 2008
Solar Gain, established in 2008, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Gain’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They specialize in developing, designing, and building commercial rooftop, canopy, and ground mount solar solutions across Arizona and California. System Design: They design tailored systems that meet the unique needs of each client. Maintenance: They provide maintenance services to ensure the longevity and efficiency of your solar system. Monitoring: They monitor the performance of your solar system to ensure it’s working optimally. Financing: They offer several financing options, including cash purchasing, finding loan payments, or leasing your system. Turnkey Solutions: They offer creative solutions to challenging projects so that they can provide you with the best value for your project.
Online Presence and Engagement: Their website attracts 2753 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB., and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Gain for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Gain Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 5.0 |
| solarreviews.com | 6 | 3.7 |
| yelp.com | 9 | 5.0 |
| bbb.org | 2 | 3.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 7 | 2.1 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 5 | 5.0 |
| birdeye.com | 83 | 4.6 |
| Google reviews | 74 | 4.8 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Gain Reviews
| Company Website | solargaininc.com |
| Year Founded | 2008 |
| Areas Served | AZ, CA |
| Services Offered | Solar Panel Installation: They specialize in developing, designing, and building commercial rooftop, canopy, and ground mount solar solutions across Arizona and California. System Design: They design tailored systems that meet the unique needs of each client. Maintenance: They provide maintenance services to ensure the longevity and efficiency of your solar system. Monitoring: They monitor the performance of your solar system to ensure it’s working optimally. Financing: They offer several financing options, including cash purchasing, finding loan payments, or leasing your system. Turnkey Solutions: They offer creative solutions to challenging projects so that they can provide you with the best value for your project. |
| Roofing service | – |
| Panel Options | REC, LG Solar, Sol-Ark. |
| Battery Installations | SolarEdge. |
| Certifications | SEIA, BBB. |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 10-year – Workmanship warranty |
Solar Gain Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,753 | 3 | 178 | 0.57 | 49.81% | 29.69% | 0.62% | 5.42% | 0.04% | 14.42% |
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What do Customers Say about the Solar Gain?
energysage.com
Positive Reviews:
- Customers appreciate Solar Gain’s design team and their willingness to support the customer’s vision on installation.
- They have been praised for their professionalism and honesty.
- Customers have highlighted their customer-oriented approach.
- Their local ownership and understanding of the local market is appreciated.
Negative Reviews:
- There were some delays due to city reviews and unavailability of TEP personnel to set the meter, causing discomfort for a customer.
- Solar Gain offered help and brought a generator to keep the refrigerator working during the delay.
solarreviews.com
Positive Reviews:
- Customers have praised Solar Gain for their exceptional customer service and professionalism.
- They appreciate the timely communication and the company’s accessibility.
- Solar Gain’s dedication to customer satisfaction is highly valued.
Negative Reviews:
- There was an incident where Solar Gain installed an additional battery and it caused some electrical issues.
- The customer felt that Solar Gain did not adequately address the problem.
yelp.com
Positive Feedback:
- The company is highly recommended due to their promptness, professionalism, and politeness.
- They provide an in-depth explanation of the process from beginning to end.
- The team, including Traci, Cole, Zachary, and John, are informed, courteous, and fantastic to work with.
- They are upfront and honest, even providing a tour of their facilities.
- They have been responsive to inquiries and efficient with the installation process.
bbb.org
Positive Feedback:
- The reviewer had an extensive experience with Solar Gain and found them to be the most upfront and honest among all the companies they dealt with.
- The company provided a tour of their facilities, which the reviewer appreciated.
- The reviewer expressed that they wouldn’t want to work with any other company.
Negative Feedback:
- There was confusion about whether a panel upgrade was needed.
- An additional cost was required for running copper wire from the local electrical debark to the panel, leading to the cancellation of the project.
- The company stated they could use new technology to connect DDR and reduce costs, but the reviewer felt misled.
- The permit process was delayed, and the company failed to renew their business license in time.
- The reviewer cancelled the project due to these issues and lost their deposit, which they felt was unfair.
indeed.com
Positive Reviews:
- Solar Gain is a growing company with lots of room for growth.
- Employees enjoy the great benefits and good pay.
- The company is developing a great team environment.
- Some employees have no complaints about the company and consider it one of the best they’ve worked with.
Negative Reviews:
- Some employees have reported horrible management, characterized by rumors, backstabbing, and juvenile behavior.
- There are concerns about the lack of accountability and failure to recognize the team as a vital component to the business.
- Some employees have reported bias in the ownership, with advancement within the company being influenced by personal interests and lifestyles.
- There have been reports of unethical and unprofessional behavior, with some employees comparing the work environment to high school.
angi.com
Positive Reviews:
- Customers have praised Solar Gain for their exceptional customer service and professionalism.
- The company’s accessibility and timely communication have been highlighted.
- Customers have appreciated the personal touch and felt valued.
- One customer gave special recognition to an employee named Andrew for his remarkable customer service experience.
Negative Reviews:
- There was a complaint about Solar Gain not taking responsibility for issues caused during installation.
- The customer reported that two adapters were blown during the installation of an additional battery.
- The company reportedly refused to fix the issues, even when the customer offered to pay.
birdeye.com
Positive Reviews:
- Customers appreciate the high quality of work and prompt service.
- Solargain’s installation process is smooth, and the accompanying phone app makes monitoring the system easy.
- Customers commend Solargain for their professionalism and friendliness.
Google Reviews
Positive Reviews:
- Customers praised Solar Gain for their exceptional customer service and professionalism.
- The company’s accessibility and timely communication were highly appreciated.
- Customers were satisfied with the quality of installation and after-sales support.
- Solar Gain was commended for their knowledge, honesty, and kind service.
Negative Reviews:
- A customer reported that Solar Gain caused some electrical issues during the installation of an additional battery and did not offer assistance to fix them.
- There was a complaint about a small adjustment needed on one of the panels, but Solar Gain responded promptly to fix the issue.
Summarizing:
Do we recommend Solar Gain services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Gain is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Gain stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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