Solar Gaines Overview
Expert Score: 4.6/5
Founded in: 2008
Solar Gaines, established in 2008, has been an active participant in the solar industry, providing services across 5 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Gaines’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They handle the entire installation process, including planning, permitting, and interconnection with utility companies. Financing Options: SolarGaines offers unique financing options. General Contracting: They provide comprehensive contracting services for solar projects. Solar Repair & Maintenance: Post-installation services include operations and maintenance to ensure optimal functionality. Quality Assurance: They have a Quality Assurance and Quality Control program to ensure high standards. Energy Storage Solutions: They offer energy storage options to complement solar installations.
Online Presence and Engagement: Their website attracts 1201 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across WA, MD, VA, DE, PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Gaines for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Gaines Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 5.0 |
| solarreviews.com | 60 | 4.6 |
| yelp.com | 5 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 2.8 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | No reviews | No reviews |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Gaines Reviews
| Company Website | solargaines.com |
| Year Founded | 2008 |
| Areas Served | WA, MD, VA, DE, PA |
| Services Offered | Solar Panel Installation: They handle the entire installation process, including planning, permitting, and interconnection with utility companies. Financing Options: SolarGaines offers unique financing options. General Contracting: They provide comprehensive contracting services for solar projects. Solar Repair & Maintenance: Post-installation services include operations and maintenance to ensure optimal functionality. Quality Assurance: They have a Quality Assurance and Quality Control program to ensure high standards. Energy Storage Solutions: They offer energy storage options to complement solar installations. |
| Roofing service | – |
| Tesla energy equipment installation | – |
| Panel Options | Residential Solar Systems: Custom-designed solar panel installations for homes, ensuring optimal energy production and savings. Commercial Solar Systems: Large-scale solar solutions for businesses, aimed at reducing energy costs and promoting sustainability. Community Solar Projects: Shared solar installations that allow multiple households or businesses to benefit from a single solar array. Solar Operations & Maintenance: Services to ensure the ongoing efficiency and performance of installed solar systems. |
| Battery Installations | Residential Battery Systems: Tailored solutions for homeowners to store excess solar energy for use during non-sunny hours or during power outages. Commercial Battery Systems: Larger scale battery installations for businesses to manage energy costs and ensure backup power. |
| Certifications | – |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | – |
Solar Gaines Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 652 | 2 | 78 | 0.4 | 25.70% | 71.87% | 0.12% | 1.13% | 0.01% | 1.17% |
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What do Customers Say about the Solar Gaines?
Positive Aspects:
Customer Service: Many reviews highlight excellent customer service, with staff assisting in paperwork for tax credits and following up on property tax credit waitlists.
Installation Quality: The quality of installation is frequently praised, with systems performing well and meeting customer expectations.
Negative Aspects:
Project Management: Some customers have reported poor project management, including delays in ordering and replacing faulty parts.
Additional Fees: There have been complaints about unexpected additional fees, such as a 3% charge for using a credit card, which was not initially disclosed.
Cleanliness: A few reviews mentioned that the installation team left the area around the circuit breakers messy.
Positive Aspects:
Quality of Service: Many customers praised Solar Gaines for their professional and knowledgeable staff. Reviewers noted that the installation process was smooth and efficient, with some installations completed in just a few days.
Customer Support: The company has been commended for its responsive customer service, with clients reporting quick replies to inquiries and effective handling of paperwork related to permits and incentives.
Competitive Pricing: Several reviews highlighted Solar Gaines’ competitive pricing compared to other solar providers, making them an attractive option for potential customers.
Negative Aspects:
Post-Installation Support: Some customers expressed concerns about the availability of support after installation. A few mentioned delays in response times for service requests, particularly for issues arising years after installation.
Paperwork Issues: There were complaints regarding the handling of tax credits and paperwork, with instances where customers felt they were not adequately supported in claiming incentives.
Positive Criteria:
Laid-back Work Environment: Employees appreciate the relaxed and easy-going atmosphere.
Team Collaboration: There is a sense of camaraderie among team members, making it a pleasant place to work.
Negative Criteria:
Poor Management: Reviews frequently mention issues with management, including poor planning and communication.
Job Security: Some employees have experienced instability, with frequent layoffs and insufficient work to keep them busy.
Safety Concerns: There are reports of management encouraging employees to disregard safety protocols to meet deadlines.
Positive Criteria:
Customers appreciate their clear communication and the benefits of owning their solar systems rather than leasing.
One reviewer highlighted that SolarGaines fully explained the benefits of ownership, leading to significant long-term savings.
Another customer praised the company for accommodating specific requests and delivering a system that exceeded production expectations.
Summarizing:
Do we recommend Solar Gaines services?
Expert Choice
Solar Gaines is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 5 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, Solar Gaines offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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