Solar Negotiators review

Positive Reviews:

• Customers have praised Solar Negotiators for their professionalism and the quality of their services.
• They appreciate the company’s comprehensive services, including planning, installation, removal, re-installation, and maintenance of solar panels at various sites.
• One customer mentioned that they were very happy with the service repairman, Renee, that came out and fixed their solar system.
• Another customer mentioned that they have had a great experience and haven’t had any problems with their system.

Positive Reviews:

• Customers praised the company for their professionalism and quality of installation.
• The sales process, price as quoted, schedule adherence, and after-sales support were rated highly.
• One customer from Clovis, California, mentioned that the installation was on time and proceeded smoothly.

Negative Reviews:

• A customer from Fresno, California, expressed dissatisfaction with the service after upgrading to 5G. They reported that their inverter stopped working and despite being covered by warranty, they had no solar service for 22 days.
• The customer also mentioned poor communication from Solar Negotiators and Solar Edge (the parts supplier), leading to frustration.

Positive Aspects

• Customers praise the professionalism and expertise of the Solar Negotiators team, highlighting their responsiveness, attention to detail, and ability to handle all necessary paperwork and permits.
• Reviewers commend the company’s customer service, noting the availability and helpfulness of specific employees, such as the sales representative and project manager.
• Many customers report significant cost savings on their utility bills after the installation of the solar system.
• The installation process is described as smooth and efficient, with some customers noting their system was installed in 1-2 days.
• Customers appreciate the company’s communication and updates throughout the process.

Negative Aspects

• Some customers reported issues with faulty equipment, where their solar system would go down during power outages, and the company was unable to resolve the problem.
• A few customers mentioned that the subcontractor recommended by Solar Negotiators, Cutlass Consulting, did not meet their standards.
• One customer had a negative experience, stating that their $63,400 solar system with two battery backups has not been working properly for almost 6 years, and the company has been unable to fix the issue.

Negative Reviews:

• There were 6 complaints closed in the last 3 years, with 4 complaints closed in the last 12 months.
• One customer complaint was about failed communication with the installation team. The customer was initially estimated a completion date in September, but the project was not finished until October. The customer also reported being ignored or hung up on when asking for updates.

Positive Reviews: Customers praised the company for their professionalism, quality of installation, and after-sales support. One customer from Fresno, CA, highly recommended the company, mentioning that they were very professional and quick. Another customer appreciated the company’s efforts to educate them about solar and help them lower their utility bills.

Positive Feedback:

• Many customers commend the team for their professionalism and efficiency.
• The company receives high marks for its sales process, quality of installation, and post-sales support.
• A significant number of customers have expressed their willingness to recommend Solar Negotiators to their friends and family.

Negative Feedback:

• A few customers have noted that their solar system did not fully meet their electricity needs.

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Positive Aspects:

• Excellent customer service and communication throughout the solar installation process
• Professionalism and helpfulness of the Solar Negotiators staff, including sales representatives, installers, and technicians
• Responsiveness in addressing any issues that arise, such as quickly sending someone to fix an electrical box problem
• Seamless and terrific experience from initial consultation to final installation
• Fair pricing upfront and efficient installation completed within a couple of days
• Satisfied customers reporting negligible electricity bills after going solar with Solar Negotiators

Negative Aspects:

• Issues with faulty equipment and ongoing problems with solar systems not working properly, especially during power outages
• Negative experience with a subcontractor recommended by Solar Negotiators, though the reviewer still praised the professionalism of the Solar Negotiators team

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Negotiators is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Negotiators stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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