Solar Optimum review

Positive Reviews:

• They have been ranked #1 National Solar and Battery Installer in the U.S. for 3 years in a row.
• Customers have praised their services, products, and warranties.

Positive Reviews:

• Customers have praised Solar Optimum for their professionalism and excellent customer service. They appreciated the team’s helpfulness throughout the entire process.
• The company’s pricing and services were also highly rated, with customers finding them unmatched compared to other companies.

Positive Aspects:

• Solar Optimum is praised for its knowledgeable staff who are well-versed in local and federal tax incentives, rebate programs, and permitting requirements.

Positive Reviews:

• Customers have praised Solar Optimum for their excellent service and competitive pricing.
• They have been commended for being very responsive throughout the process and even following up after installation to ensure everything was working properly.
• One customer mentioned that Solar Optimum’s pricing couldn’t be beaten by anyone in the industry.
• Another customer appreciated the detailed explanation of the solar components and benefits of having a battery.

Negative Reviews:

• One customer expressed frustration with their dealings with Solar Optimum, describing it as one of the most frustrating things they have ever dealt with.

Positive Aspects:

• Some employees appreciate the wages and find them to be decent.
• The Sales team is highlighted as being great.
• Co-workers are generally described as being really great.

Negative Aspects:

• There are complaints about the work-life balance, with reports of 10-hour days and work on Saturdays.
• The CEO is described as controlling and manipulative.
• The work environment is described as oppressive.
• Some employees have reported a toxic work environment, with constant yelling and screaming by upper management.

Positive Reviews:

• Customers have praised Solar Optimum for their professionalism and responsiveness. They have been very satisfied with the installation process and the performance of the solar systems.
• One customer mentioned that the installation process went perfectly and they have been very happy with the system.
• Another customer appreciated the pre-sale service, the careful explanation of financing programs, and the respect for their privacy during the installation.

Positive Aspects:

• Quality Products: Customers appreciate the top-tier quality of the solar panels.
• Efficient Installation: The installation process is quick, often completed in just 2 days.
• Competitive Pricing: Solar Optimum offers competitive pricing that other companies find hard to beat.
• Responsive Service: The company is responsive throughout the process and follows up after installation.

Negative Aspects:

• Roof Damage: There have been instances of roof leaks after the solar system installation.
• Delayed Response: Customers have reported delays in response to issues.
• Electrical Issues: Some customers have experienced issues with the solar panel breaker box, leading to loss of power to some panels.
• Poor After-Sales Service: There are complaints about poor after-sales service, especially when it comes to resolving major issues.

---

Expert Choice

Solar Optimum is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 4 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, Solar Optimum offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

---