Solar Side Up Overview
Expert Score: 4.5/5
Founded in: 2011
Solar Side Up, established in 2011, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Side Up’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation: Custom-designed grid-tied solar systems tailored to your home’s unique characteristics and energy usage. Battery Solutions: Cutting-edge battery options to enhance your solar backup capabilities. Roofing Services: Comprehensive roofing services, allowing combined financing for roofing and solar, and ensuring an efficient solar layout. Solar Maintenance: Maintenance and repair solutions for both commercial and residential systems, ensuring seamless operation and efficiency. Hail Repair: Specialized detach and reset services for solar panels, providing thorough inspections and swift repairs to maintain optimal performance in unpredictable weather.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Side Up for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Side Up Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 52 | 5.0 |
| solarreviews.com | 12 | 3.7 |
| yelp.com | 9 | 3.7 |
| bbb.org | 5 | 3.4 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 8 | 4.1 |
| birdeye.com | 66 | 4.4 |
| Google reviews | 59 | 4.7 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Side Up Reviews
| Company Website | solarsideup.com |
| Year Founded | 2011 |
| Areas Served | CO |
| Services Offered | Solar Installation: Custom-designed grid-tied solar systems tailored to your home’s unique characteristics and energy usage. Battery Solutions: Cutting-edge battery options to enhance your solar backup capabilities. Roofing Services: Comprehensive roofing services, allowing combined financing for roofing and solar, and ensuring an efficient solar layout. Solar Maintenance: Maintenance and repair solutions for both commercial and residential systems, ensuring seamless operation and efficiency. Hail Repair: Specialized detach and reset services for solar panels, providing thorough inspections and swift repairs to maintain optimal performance in unpredictable weather. |
| Roofing service | yes |
| Panel Options | Silfab Solar Panels: These panels are known for their efficiency and durability, crafted to thrive in Colorado’s unique weather conditions. They integrate cutting-edge robotics, automation, and the latest breakthroughs in solar technology. Silfab Elite Series: These panels are the pinnacle of solar offerings, featuring the highest efficiency among panels exclusively made in the USA. They showcase pioneering conductive backsheets and integrated cell designs, maximizing light absorption and energy conversion. Enphase IQ8™ Microinverters: These microinverters offer flexibility, scalability, and unmatched energy efficiency and reliability. They eliminate the vulnerability of a single point of failure, ensuring uninterrupted energy generation even if one microinverter encounters an issue. Enphase IQ™ Battery 5P: This battery is designed for backup solar solutions and seamlessly integrates with the Enphase Energy System™ suite. It comes with a 15-year limited warranty and a modular design that allows for efficient customization. |
| Battery Installations | Enphase IQ Battery 5P: This top-tier battery is designed for backup solar solutions and integrates seamlessly with the Enphase Energy System™ suite. It comes with a 15-year limited warranty and a modular design that allows for efficient customization to meet customer needs. State-of-the-Art Battery Solutions: Solar Side Up offers a variety of state-of-the-art battery options that integrate seamlessly with existing solar systems, ensuring optimal performance and reliability. |
| Certifications | SEIA, NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | The solar panels come with a standard warranty |
Solar Side Up Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the Solar Side Up?
Positive Criteria:
Quality and Service: Customers consistently praise the high quality of the solar panels and inverters, as well as the knowledgeable and professional installers.
Efficiency: Many reviews highlight the quick approval and installation process, with some customers noting that grid connection was achieved in record time.
Customer Support: Reviewers appreciate the deep experience of the team in navigating local bureaucracies and providing excellent customer service.
Value: The company offers top-quality products at reasonable prices, making solar energy more accessible.
Negative Criteria:
Limited Negative Feedback: The reviews on EnergySage are overwhelmingly positive, with very few negative comments. However, some customers might find the lack of negative feedback concerning as it may not provide a balanced view.
Positive Criteria:
Sales Process: Customers appreciated the smooth and professional sales process, rating it 4.7 out of 5.
Price as Quoted: The pricing was transparent and as quoted, receiving a 4.8 out of 5.
Installation Quality: The installation quality was highly praised, with a rating of 4.7 out of 5.
After Sales Support: Many customers found the after-sales support to be helpful and responsive, with a rating of 4.1 out of 5.
Customer Experience: Positive reviews highlighted the company’s willingness to troubleshoot and expand existing systems, as well as their professional and knowledgeable staff.
Negative Criteria:
Customer Service: Some customers reported poor customer service, including delays and lack of communication.
Project Delays: There were complaints about delays in project completion and issues with the handoff to utility companies, leading to additional costs for customers.
Responsibility: A few customers felt that the company did not take responsibility for delays and issues, which affected their overall experience.
Positive Criteria:
Professionalism: Many customers praised the professionalism and expertise of the Solar Side Up team.
System Design: Customers appreciated the company’s ability to design systems tailored to challenging roof structures.
Energy Savings: Some reviews highlighted significant energy savings, with systems generating enough electricity to power multiple appliances even on hot days.
Negative Criteria:
Customer Service: A few customers reported poor customer service experiences, including delays and lack of communication.
Installation Delays: There were complaints about delays in the installation process and issues with the handoff to utility companies.
Positive Criteria:
Professionalism: Customers appreciated the professionalism and knowledge of the installers.
Customer Support: Positive experiences with troubleshooting and expanding existing systems were highlighted.
Scheduling: Some customers mentioned that Solar Side Up managed to fit them into their busy schedule, which was appreciated.
Negative Criteria:
Customer Service: There were complaints about poor customer service, including long periods of radio silence and lack of communication.
Delays: Some customers experienced significant delays in the installation process and the handoff to utility companies, leading to additional costs.
Responsibility: A few customers felt that the company did not take responsibility for delays and issues, which led to dissatisfaction.
Positive Criteria:
Professionalism: Customers appreciated the professionalism and knowledge of the installers.
Customer Support: Positive experiences with troubleshooting and expanding existing systems were highlighted.
Quality of Work: High-quality installation and adherence to schedules were frequently mentioned.
Negative Criteria:
Customer Service Delays: Some customers experienced delays in communication and project completion.
Responsibility Issues: There were instances where the company did not take responsibility for delays caused by third parties, leading to customer dissatisfaction.
Positive Criteria:
Professionalism: Many customers praised the professionalism and expertise of the Solar Side Up team. They appreciated the clear communication and thorough explanations provided throughout the installation process.
Quality of Work: Several reviews highlighted the high quality of the installation work. Customers were satisfied with the efficiency and performance of their solar panels.
Customer Service: Positive feedback often mentioned the excellent customer service, noting that the team was responsive and helpful in addressing any concerns or questions.
Negative Criteria:
Delays: Some customers experienced delays in the installation process. These delays were sometimes attributed to external factors, but they still caused frustration for the customers.
Post-Installation Support: A few reviews mentioned issues with post-installation support. Customers felt that follow-up services could be improved, particularly when dealing with technical issues or maintenance.
Positive Criteria:
Professionalism: Many customers appreciated the professionalism and expertise of the Solar Side Up team. They found the staff to be knowledgeable and helpful throughout the installation process.
Quality of Work: Several reviews highlighted the high quality of the installation work. Customers were pleased with the efficiency and performance of their solar panels.
Customer Service: Positive feedback often mentioned the excellent customer service, noting that the team was responsive and attentive to their needs.
Negative Criteria:
Delays: Some customers experienced delays in the installation process. These delays caused frustration and inconvenience for the customers.
Post-Installation Support: A few reviews mentioned issues with post-installation support. Customers felt that follow-up services could be improved, especially when dealing with technical issues or maintenance.
Positive Criteria:
Professionalism: Many customers praised the professionalism and expertise of the installation team.
Customer Service: Several reviews highlighted the excellent customer service, noting that the staff was responsive and helpful throughout the process.
Quality of Work: Customers appreciated the high quality of the solar installations and the efficiency of the systems provided.
Cost-Effectiveness: Some reviewers mentioned that the pricing was competitive and they felt they received good value for their investment.
Negative Criteria:
Communication Issues: A few customers reported delays in communication and follow-ups, which led to frustration.
Installation Delays: Some reviews mentioned delays in the installation process, which affected their overall experience.
Post-Installation Support: A handful of customers expressed dissatisfaction with the post-installation support, citing difficulties in getting issues resolved promptly.
Summarizing:
Do we recommend Solar Side Up services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Side Up is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Side Up stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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