Multi-Location Company.
SolarSME, Inc Overview
Expert Score: 4.5/5
Founded in: 2014
SolarSME, Inc, established in 2014, has been an active participant in the solar industry, providing services across 9 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SolarSME, Inc’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar and Commercial Solar, Solar Carport Installation, Solar Unmounting/Re Install, Solar Financing, Solar Insurance, Solar Maintenance & Repair, Energy Efficiency Services.
Online Presence and Engagement: Their website attracts 8457 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CO, DE, GA, MD, NC, PA, TX, VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Electrical Contractor License, Master Electrician Contractor, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering SolarSME, Inc for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SolarSME, Inc Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 616 | 4.5 |
| solarreviews.com | 187 | 4.5 |
| yelp.com | 5 | 1.8 |
| bbb.org | 153 | 4.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 2.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 255 | 4.6 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SolarSME, Inc Reviews
| Company Website | solarsme.com |
| Year Founded | 2014 |
| Areas Served | AZ, CO, DE, GA, MD, NC, PA, TX, VA |
| Services Offered | Residential Solar and Commercial Solar, Solar Carport Installation, Solar Unmounting/Re Install, Solar Financing, Solar Insurance, Solar Maintenance & Repair, Energy Efficiency Services. |
| Roofing service | – |
| Panel Options | Some of the equipment brands offered by Solar SME include Enphase Energy, Generac Power Systems, LG Electronics, Panasonic, Qcells, REC Group, RECOM, SolarEdge, SolaX Power, and Unirac. |
| Battery Installations | LG, Panasonic, Solax, Enphase, Generac PWRcell |
| Certifications | Electrical Contractor License, Master Electrician Contractor |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A |
| Warranty | Warranty for 25-30 years of solar panel systems |
SolarSME, Inc Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 8,457 | 3 | 252 | 0.6 | 44.46% | 43.47% | 0.72% | 6.11% | 0.06% | 5.17% |
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SolarSME, Inc Social Media
What do Customers Say about the SolarSME, Inc?
Positive Feedback:
Customers appreciate the high-quality US-branded equipment with a 25-year warranty offered by Solar SME.
The company provides free consultations and accurate quotes, which customers find helpful.
Customers have reported significant savings on utility bills and electric costs.
The federal solar tax credit and state tax programs are appreciated for their financial benefits.
Positive Reviews:
A customer from Lufkin, Texas, praised the Solar SME team for their professionalism and efficiency in resolving a problem with one of the modules.
Negative Reviews:
A customer from Vienna, Virginia, expressed dissatisfaction with the performance of their solar panels, citing underperformance by 23% and poor customer service. They also mentioned issues with the installation process and lack of follow-through.
Positive Reviews:
Customers appreciate the professionalism, responsiveness, and knowledge of the Solar SME team.
They commend the quality of solar installation services.
The company’s free consultations and accurate quotes are also appreciated.
Negative Reviews:
Some customers have reported issues with the performance of their solar panels.
There were complaints about poor follow-through and lack of competence during the installation process.
Some customers felt that the company failed to honor their contract.
Positive reviews:
Customers have praised their warranties, customer service, and products.
Negative reviews:
Over the last 3 years, 17 complaints were closed, with 5 of those complaints closed in the last 12 month.
Positive Feedback:
Some employees appreciated the work-life balance.
The company was praised for its job security and advancement.
Negative Feedback:
A Sales Representative from Grand Prairie, TX, mentioned that the management is terrible and the company culture is toxic. They also mentioned that the company does not appreciate the work put in by the employees.
A Solar Installer from Grand Prairie, TX, complained about inconsistent work and poor communication. They also mentioned that the company does not care about the employees or their bills.
Positive reviews:
Highlight the company’s professionalism and quality of installation. One customer praised the SOLAR SME team for their professionalism and efficiency in fixing a module issue.
Negative reviews:
Have pointed out issues with performance and customer service.
Issues with installation and lack of follow-through were also mentioned.
Summarizing:
Do we recommend SolarSME, Inc services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SolarSME, Inc is distinguished as a Market Leader. Their solid presence in 9 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, SolarSME, Inc stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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