Multi-Location Company.
Solar Source Overview
Expert Score: 4.8/5
Founded in: 1984
Service Areas: CA, NV
Certifications & Licences: SEIA, BBB
Solar Source, established in 1984, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Source’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Electric/PV System Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar EV Charging System Installation, Solar Panel Cleaning, Solar Roof/Shingles Installation, Solar Water Heater Installation, Solar Panel Repair, Grid-tied Solar System Services, Inverter Services, Solar Electric/PV System Installation, Meter Services, Solar Panel Installation, Solar Roof/Shingles Repair, Solar Water Heater Repair.
Online Presence and Engagement: Their website attracts 7268 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, NV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Source for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Source Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 17 | 5.0 |
| solarreviews.com | 259 | 4.9 |
| yelp.com | 21 | 4.0 |
| bbb.org | 62 | 4.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 12 | 3.4 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 670 | 4.8 |
| Google reviews | 727 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Source Reviews
| Company Website | solarsource.com |
| Year Founded | 1984 |
| Areas Served | CA, NV |
| Services Offered | Solar Electric/PV System Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar EV Charging System Installation, Solar Panel Cleaning, Solar Roof/Shingles Installation, Solar Water Heater Installation, Solar Panel Repair, Grid-tied Solar System Services, Inverter Services, Solar Electric/PV System Installation, Meter Services, Solar Panel Installation, Solar Roof/Shingles Repair, Solar Water Heater Repair. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options |
|
| Battery Installations |
|
| Certifications | SEIA, BBB |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25-year – Workmanship warranty on all electrical, roofing and component installation. |
Solar Source Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 30,453 | 1 | 32 | 0.92 | 17.42% | 73.16% | 3.97% | 5.45% | – | – |
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What do Customers Say about the Solar Source?
Positive Reviews:
- Customers appreciate the seamless and efficient installation process.
- They commend the quick and professional response to queries, even years after installation.
- The return on investment and the ongoing support provided peace of mind to customers.
- Customers feel comfortable contacting Solar Source, praising their high professionalism.
Negative Reviews:
- One customer expressed uncertainty about the effectiveness of their solar system, as their bills remained high.
Positive Reviews:
- Customers praised the professionalism and quality of service.
- The installation crew was commended for being extremely professional.
- Customers were satisfied with the price and the look of the panels on the roof.
- The sales process, installation quality, and after-sales support were highly rated.
Negative Reviews:
- One customer had an issue with the warranty not being transferred after they purchased a home with a Solar Source system.
- The customer had to pay for repairs due to leaking solar valves, despite the parts supposedly having a 2-year warranty.
Positive Reviews:
- Customers were completely satisfied with everything Solar Source did from the quote, to the many questions, and eventually the installation.
- Bryan Amburgey from Solar Source was praised as a breath of fresh air when it came to deciding on which company to go with.
- Jarrod Osborne, the owner of Solar Source, was found to be the most honest and knowledgeable for all solar panels and equipment.
Positive Reviews:
- Customers praised Solar Source for their professionalism.
- They were satisfied with the quality of work and warranty provided.
- Customers appreciated the efficiency and courteousness of the Solar Source team.
- They were happy with the upfront honesty about the cost and effectiveness of the solar systems.
- Customers liked that Solar Source offered a variety of services and handled everything correctly.
Negative Review:
- A customer was dissatisfied with the installation on their north-facing roof, stating it was ineffective at the beginning of the season.
Positive Reviews:
- Employees mentioned that Solar Source would be a good company to retire with.
- The job supervisors actually take the time to get to know the employees and make them feel wanted.
- Some employees found the work environment at Solar Source to be energizing.
Negative Reviews:
- Some employees mentioned that the workplace is full of petty drama.
- There were complaints about retaliation if an employee voiced their opinion.
- Some employees found the company to be disorganized and run like it’s their first year.
- There were mentions of old practices still in place from the ’80s and minimal managing of individual teams.
Positive Reviews:
- Many customers appreciate the high-quality solar installations provided by Solar Source. They mention efficient workmanship and reliable components.
- Several reviewers highlight the company’s responsive and helpful customer service. From initial inquiries to post-installation support, Solar Source receives praise for its communication and assistance.
Negative Reviews:
- Some customers report delays in scheduling appointments or installations. This can be frustrating, especially when transitioning to solar energy.
- A few reviewers mention difficulties in getting timely responses or clear communication from Solar Source. Improving communication channels could enhance the overall experience.
Positive Reviews:
- Customers praised Solar Source for their professionalism and quality of service.
- Many customers were satisfied with the company’s customer service and responsiveness.
- Some customers mentioned that Solar Source provided clear explanations and education about the solar process.
- Customers appreciated the company’s punctuality and adherence to the schedule2.
- Several customers mentioned that their energy bills were significantly reduced after installing Solar Source’s solar panels.
Negative Reviews:
- There was a complaint about the company meeting expectations but not exceeding them.
Summarizing:
Do we recommend Solar Source services?
Expert Choice
Solar Source is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 1984 and a commitment to not using subcontractors, Solar Source offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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