SolarCraft Overview
Expert Score: 4.4/5
Founded in: 1984
SolarCraft, established in 1984, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SolarCraft’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including SOLAR FOR HOMES, SOLAR FOR BUSINESS
Online Presence and Engagement: Their website attracts 1084 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as amicus solar, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering SolarCraft for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SolarCraft Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 15 | 4.34 |
| yelp.com | 103 | 4.4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 7 | 4.6 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 38 | 4.4 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SolarCraft Reviews
| Company Website | solarcraft.com |
| Year Founded | 1984 |
| Areas Served | CA |
| Services Offered | SOLAR FOR HOMES, SOLAR FOR BUSINESS |
| Roofing service | – |
| Panel Options | – |
| Battery Installations | – |
| Certifications | amicus solar |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | SolarCraft uses the most innovative and proven solar technology, supported by 25-year performance warranties from the world’s leading manufacturers. |
SolarCraft Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,353 | 2 | 37 | 0.56 | 51.31% | 0.3247437342 | 0.58% | 5.69% | 0.04% | 9.90% |
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SolarCraft Social Media
What do Customers Say about the SolarCraft?
energysage.com
No reviews
solarreviews.com
Positive Reviews:
- Quality Installation: Customers appreciate the quality of SolarCraft’s installations. The team is skilled and efficient, ensuring a seamless process from start to finish.
- Excellent Service: SolarCraft stands out for its exceptional service. Customers feel well-informed, and the team addresses their concerns promptly.
- Customization: SolarCraft works closely with customers to design systems that meet their specific needs. This includes optimizing panel placement to minimize visual impact.
Negative Criticisms:
- Cost: Some customers mention that the initial cost can be high, even with the PG&E rebate program.
- Marketing vs. Reality: A few customers express disappointment with other national installers who outsourced installation and didn’t provide ongoing service. SolarCraft’s local approach is appreciated in contrast.
yelp.com
Positive Criteria:
- Professionalism and Expertise: Many customers praised the professionalism and expertise of the SolarCraft team. They appreciated the detailed explanations and guidance provided throughout the installation process.
- Quality of Installation: The quality of the installation work was frequently highlighted. Customers noted that the installations were done efficiently and with high standards.
- Customer Service: Several reviews mentioned the excellent customer service, with staff being responsive, courteous, and helpful.
- Performance of Systems: Customers were generally satisfied with the performance of their solar systems, noting significant reductions in their electricity bills.
Negative Criteria:
- Delays: Some customers experienced delays in the installation process, which caused frustration.
- Communication Issues: A few reviews mentioned issues with communication, such as not being kept informed about the progress of their installation.
- Post-Installation Support: There were occasional complaints about the lack of timely support after the installation was completed.
consumeraffairs.com
No reviews
bbb.org
No reviews
trustpilot.com
No reviews
indeed.com
Positive Aspects:
- Employee Ownership: SolarCraft is a 100% employee-owned business, fostering a sense of partnership among team members. Employees earn competitive wages, receive performance-based incentives, and have opportunities for advancement within the rapidly evolving clean energy industry.
- Stability and Respect: With over 35 years as a local industry leader, SolarCraft is stable and respected.
Employee Reviews:
- A welder in Sugar Land, TX, mentioned the benefits of working for a good company. They appreciate the helpful work environment and understanding colleagues.
angi.com
Positive Criteria:
- Quality of Work: Many customers praised the high quality of the solar installations, noting that the systems were well-designed and efficiently installed.
- Professionalism: The professionalism of the SolarCraft team was frequently mentioned. Customers appreciated the knowledgeable and courteous staff.
- Customer Service: Excellent customer service was a common theme, with many reviews highlighting the responsiveness and helpfulness of the team.
- Performance and Savings: Customers were generally satisfied with the performance of their solar systems, reporting significant savings on their energy bills.
Negative Criteria:
- Scheduling Delays: Some customers experienced delays in the installation process, which led to frustration.
- Communication Issues: A few reviews mentioned that communication could be improved, particularly regarding updates on project timelines.
- Post-Installation Support: There were occasional complaints about the timeliness of support after the installation was completed.
birdeye.com
No reviews
Google Reviews
Positive Criteria:
- Quality of Installation: Many customers praised the high quality of the solar installations, noting that the systems were well-designed and efficiently installed.
- Professionalism: The professionalism of the SolarCraft team was frequently mentioned. Customers appreciated the knowledgeable and courteous staff.
- Customer Service: Excellent customer service was a common theme, with many reviews highlighting the responsiveness and helpfulness of the team.
- Performance and Savings: Customers were generally satisfied with the performance of their solar systems, reporting significant savings on their energy bills.
Negative Criteria:
- Scheduling Delays: Some customers experienced delays in the installation process, which led to frustration.
- Communication Issues: A few reviews mentioned that communication could be improved, particularly regarding updates on project timelines.
- Post-Installation Support: There were occasional complaints about the timeliness of support after the installation was completed.
Summarizing:
Do we recommend SolarCraft services?
Expert Choice
SolarCraft is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 1984 and a commitment to not using subcontractors, SolarCraft offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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