Solaria Energy Solutions review

"This organization has been the worst business partner we have had in years. The upper management team is very uncaring and provides appalling customer service. Three times we failed inspection because of faulty wiring and blown fuses. After haggling with them, I had to replace 134 brand-new roof tiles that had been broken. We should have used a different firm. The service was terrible from the start; the technicians showed up on the first day without the necessary tools. Office workers are terrible at getting their points across and passing on communications. If you're looking for a firm, this is not the one." - Manish C.

"Oh, I'm so sad. Have been using their system for almost 6 months. The cost of the panels has doubled my power bill compared to what it was before I installed them. Unfortunately, I still can't access the app and find out how well the panels are performing. My bill was meant to go down, not up." - Puneet T.

"We started things off in July of 2021, and here we are in January of 2022. Despite my large investment in solar panels, my monthly electricity costs are exorbitant. You should prepare for the installers to leave a mess in your home, including garbage, caulking on your Christmas decorations, and water bottles in your gutters. Likewise, rip off your ceiling. They make empty promises that they will make things right. After your solar panels are installed and you've spent hours sweeping up debris and picking up screws, they'll stop communicating with you. In order to get any details on my operating license, I had to call duke. The salesperson who was dismissed and is no longer with the firm may or may not be responsible for sending me the check for the first year's payment, which I am still waiting to receive. When you contact your project manager, she always replies she doesn't know the solution to your inquiry. After all, if it weren't for managing the project, what would a project manager do all day? I could go on and on about why you shouldn't work with this firm." - Dylan O.

"My home solar installation was completed about a year ago, but I still haven't received any income from it. The tenants would probably walk away if they found out I lied to them about the huge savings they would get on their summer electricity bills. I was supposed to go through the city's final inspection in December, but Solaria Energy Solutions never contacted me to explain why they had to cancel it. They make it so hard for you to contact the project manager (who won't try to do it anyway). I despise this firm and everything associated with it, from ineffective concierge service, unreliable project managers to greedy and careless upper management." - Randy J.

"The first sales pitch assured me that the solar panels would more than provide for my requirements and that I would see little to no increase in my energy bills. The monthly power cost is still above $120. I was promised a sign-on bonus of $1000 after I turned on the solar panels, and I received it immediately. There has been no payment for the last 19 weeks. After the first eight weeks, I contacted once every three or four weeks to be assured that my case would be prioritized and that a representative would be in touch shortly to inform me that my funds had been sent. Naturally, nothing occurs. Do not give in to their swindle. In addition, when you contact customer support, they claim they'll look into your concerns and come back to you. That person disappears without a trace." - Jack G.