Solera Energy Overview
Expert Score: 4.7/5
Founded in: 2007
Solera Energy, established in 2007, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solera Energy’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Complete project design & construction: Ensuring maximum investment and environmental value. Project feasibility analyses: Evaluating the practicality of proposed projects. Site assessments and energy audits: Assessing the suitability of sites for solar installations. System performance modeling: Predicting how solar systems will perform. Project construction management: Overseeing the construction process to ensure quality and efficiency. Ongoing operations and maintenance: Providing support for the solar systems post-installation. Project Financing: Offering financial solutions for solar projects. Energy Security: Enhancing the reliability and resilience of energy supply. International Projects: Expanding their services beyond local markets.
Online Presence and Engagement: Their website attracts 1244 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MO, AR, KS, IL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solera Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solera Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 6 | 3.8 |
| yelp.com | No reviews | No reviews |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 3.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 128 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solera Energy Reviews
| Company Website | soleraenergyllc.com |
| Year Founded | 2007 |
| Areas Served | MO, AR, KS, IL |
| Services Offered | Complete project design & construction: Ensuring maximum investment and environmental value. Project feasibility analyses: Evaluating the practicality of proposed projects. Site assessments and energy audits: Assessing the suitability of sites for solar installations. System performance modeling: Predicting how solar systems will perform. Project construction management: Overseeing the construction process to ensure quality and efficiency. Ongoing operations and maintenance: Providing support for the solar systems post-installation. Project Financing: Offering financial solutions for solar projects. Energy Security: Enhancing the reliability and resilience of energy supply. International Projects: Expanding their services beyond local markets. |
| Roofing service | – |
| Panel Options | Standard Solar Panels: These are the most common type of panels used in residential solar installations. High-Efficiency Solar Panels: Designed for maximum energy production, even in limited spaces. Durable Solar Panels: Built to withstand harsh weather conditions and environmental factors. Integrated Solar Panels: These panels are integrated into the roof for a seamless look. |
| Battery Installations | High-Capacity Batteries: For homes with higher energy needs or for those looking to maximize their energy independence. Smart Battery Systems: Equipped with advanced technology for optimized energy management and monitoring. |
| Certifications | BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | – |
Solera Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,244 | 2 | 63 | 0.42 | 43.07% | 36.69% | 0.69% | 12.02% | 0.20% | 6.41% |
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Solera Energy Social Media
What do Customers Say about the Solera Energy?
Positive Reviews:
Customers appreciate the thoroughness of the installation process, even in challenging weather conditions.
The sales and home office teams are commended for their responsiveness and ability to address endless questions.
The staff is described as friendly and great to work with, ensuring a smooth process and checking in regularly.
Some customers have had great experiences with the installation of solar panels and generators, noting the long-term benefits and recommending Solera Energy’s products.
Negative Reviews:
A customer reported a hard sell approach, with a high number of calls attempting to establish an appointment, which they found to be a pressure tactic.
There were complaints about the pricing being significantly higher than competitors, with one instance citing a 29% higher quote without consideration for alternatives to the ‘standard’ installation.
Positive Feedback:
Employees describe the workplace as productive and fun, with a supportive atmosphere that helps alleviate stress.
The company is praised for its community engagement, with one supervisor highlighting the rewarding experience of bridging gaps in the community.
A customer service representative from Florissant, MO, expressed enjoyment in their role, despite occasional stress.
Negative Feedback:
There are reports of heavy micro-management and a lack of organization within the company.
Some employees have experienced frequent changes to compensation plans and territories, which they found difficult to adapt to.
A technical support engineer mentioned that the company is overextended and struggling with layoffs and a refusal to hire more staff, leading to a decline in employee and customer satisfaction.
Positive Aspects:
Customers have praised the installation process and the professionalism of the team, even under challenging conditions like light snow.
The responsiveness and friendliness of the sales and home office teams are frequently mentioned, with staff being commended for their patience in answering questions.
The quality of service is highlighted, with customers noting the long-term benefits of their solar panels and generators.
Negative Aspects:
There are mentions of pricing issues, with quotes being significantly higher than competitors, and a lack of consideration for alternative installation options.
Summarizing:
Do we recommend Solera Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solera Energy is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solera Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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