South Sound Solar review

Olympia, Washington's South Sound Solar provides a comprehensive range of solar installation services. When it comes to solar engineering, design, and installation, we are the region's go-to experts for both commercial and residential projects.
South Sound Solar review

South Sound Solar overview

Olympia, Washington's South Sound Solar provides a comprehensive range of solar installation services. When it comes to solar engineering, design, and installation, we are the region's go-to experts for both commercial and residential projects.

What South Sound Solar has to say about itself

In 2008, South Sound Solar was established. We have repaired and maintained thousands of systems since then. No matter the scope of your project, you can count on our experience and skills. Our construction staff and sales force get regular trainings to ensure that they are always knowledgeable in the most recent industry standards and developments. We helped form the Solar Installers of Washington, a trade group for clean energy professionals throughout the state. We are trained experts who design long-lasting systems that provide power for decades. A project is only as strong as the sum of its pieces. When possible, we want to use supplies and tools that were either made in the United States or the state of Washington. Companies with strict quality control and professional customer service are the ones we partner with. The generation of energy and its continued operation into the foreseeable future is our primary concern. Our long-standing partnerships with both distributors and manufacturers allow us to source only the highest quality goods.

South Sound Solar Review

Year Started2008
Company Websitesouthsoundsolar.com
Service AreasWA
Service TypesDesign and installation of solar photovoltaic (PV) systems for residential and commercial customers, energy efficiency services and energy audits, as well as solar hot water systems and battery backup solutions
Types PanelsMonocrystalline or polycrystalline, thin-film
Backup BatteryLithium-ion, lead-acid, and flow-battery
CertificationsNABCEP, SEIA, SRCC

South Sound Solar website review

A comprehensive website offering useful data and services about solar energy solutions is South Sound Solar (https://southsoundsolar.com/). The South Sound region, which includes the regions around Olympia, Washington, DC, and other municipalities, is the target audience for the website, which is designed for both people and companies in that area. A welcoming and easy-to-use interface may be found on the South Sound Solar webpage. With prominent graphics of solar panels and cleaner energy production, it quickly draws attention to the company's expertise and dedication to sustainable energy. The site's sleek and contemporary design shows the business' dedication to cutting-edge solar technology. Easy access to the various website areas is provided through the primary navigation menu at the top of the page, resulting in a seamless surfing experience. Explore the About Us, Residential Solar, Commercial Solar, Services, Projects, and Resources pages, among other important ones. The sections on residential and commercial solar energy concentrate on particular solar energy options accessible to individuals and organizations, respectively. Each part provides thorough details on the advantages of solar energy, the installation procedure, and the financial incentives offered to prospective consumers. Customer testimonials further support South Sound Solar's reputation for excellent service and installations of the highest quality. Additionally, the website offers a Contact Us page where users can discover the company's contact details as well as a handy contact form to send questions or seek consultations. Through these readily available channels of contact, South Sound Solar's dedication to client service is clear. The South Sound Solar website, in general, is a thorough and educational resource that exposes users to the advantages of solar energy while showcasing the company's experience and dedication to quality. It is a helpful tool for anyone interested in capturing solar energy since it efficiently walks prospective clients through the process of putting solar energy solutions for both residential and business uses.

South Sound Solar price policy

PackagesThe cost of the system ranges from $4,000 to $20,000. A complete system, including installation, can cost between $7,000 and $25,000.
Payment optionsVisa, Mastercard, American Express, and Discover credit cards, PayPal, Apple Pay, and cash.
Payment discountsDiscounts on down payments, retirees and military personnel, offer a referral program that rewards customers with discounts for referring friends and family.

South Sound Solar online reputation

According to consumer testimonials, there are differing viewpoints about South Sound Solar. While some customers have enjoyed working with the business, others have complained about certain areas of their services. The quality and performance of the solar panels as well as informed and helpful salespeople and trained and productive installation personnel are noted as positive qualities. A few customers have also praised South Sound Solar's consultation and planning services. However, a few of clients have voiced some broad worries. Poor communication and protracted response times from the business were regular problems that made it difficult for clients to acquire the information they need on time. After installation is complete, some customers have also encountered delays in the resolution of problems. There have also been instances of poor installation quality, such as broken roof tiles or ineffective systems. Despite the conflicting opinions, it is important to note that several clients reported happiness with their whole experience, praising the helpfulness of the employees, the cleanliness of the office, and the affordable costs. It is advised for prospective clients to consider these evaluations along with other aspects before selecting South Sound Solar for solar installations.
"Recently, I reached out to South Sound Solar for advice on installing solar panels on my house. Their representative was well-informed and helpful, but I thought that my interactions with them might have been improved. It was difficult to get all the information I needed in a timely way because of the poor response time to my requests. What little information they did provide me was useful, however, and aided me in making a good choice." - Ed
"My experience with South Sound Solar was about par. The installation went off without a hitch, and the workers were skilled and efficient. But I was worried about the kind of service I'd get after the fact. They took longer than anticipated to fix a small problem that cropped up after the installation was complete. Since the problem was fixed, the system has been functioning normally, however the slow reaction time has left me feeling less than happy." - Tony
"I am sorry I went for South Sound Solar to put up my solar panels. From the start, there was a lack of clarity and promptness in the communication. Overall, the installation procedure was a shambles. The staff was late, and the quality of the job was poor. Since the system was installed, I've had a number of difficulties that have been difficult to get them to fix. Based on my own experience, I cannot endorse their services." - Joseph
"Working with South Sound Solar was a huge letdown for me. There were several problems with the installation, and the workers appeared incompetent. They messed up a few shingles on my roof, and it took them weeks to fix it. Even after that, the system has been underperforming for me. The company's customer care has been slow to respond and useless in addressing the issues. I now wish I hadn't gone with them, and I would advise anybody else looking into solar power to do the same." - Charles
"My time working with South Sound Solar was a mixed bag. The initial consultation and proposal process went well, and valuable information regarding solar energy's advantages was presented. However, there were a few setbacks and misunderstandings that caused the installation to take longer than expected. The system is currently up and performing as expected, although I would have appreciated a more streamlined setup process." - Kelly
"36-panel ground-mount enclosure E-gauge monitoring system designed and built in Washington. Been keeping a close eye on things all winter long, and we're now generating enough energy to meet half of our demands, and that's only the beginning! The e-gauge monitor is worth every penny (around $600). iPad users may keep tabs on daily output, analyze their use, and determine the optimal working conditions. Accessible in time increments as little as 10 minutes and as long as monthly/yearly. It has helped us become more aware of our energy use patterns (Water heater). Our experience with South Sound Solar was excellent from start to finish. Expecting a lot of fantastic output this summer." - Neblig
"South Sound Solar provided excellent planning services. We altered things, and they took the shift extremely well. The whole operation went off without a hitch. We appreciated the opportunity to explore a different star system. As the system was being set up, the underlying principle was discussed. There were no unanswered queries. If we had to choose one thing, it would be that the channel of communication wasn't as crystal clear as it might have been. Things would not have gone so quickly if we had been working throughout this process. Nonetheless, South Sound Solar could always fit us into their schedule whenever they needed us since we had six weeks off. Nonetheless, we are content with our setup and would not have chosen an other provider. The crew was courteous and tidy while they cut through drywall to set up the panels. Buying from South Sound Solar was a stress-free experience. It wasn't like purchasing a vehicle and crossing your fingers that you don't get some shady salesperson out to take advantage of you. If we were to do it all over again, we would definitely have South Sound Solar do the installation." - Smile
"After seeing solar panels installed on the homes of friends and neighbors, we decided to get an estimate for having them put up on our own roof. The communication, evaluation, bid, and follow-up from SS Solar were all handled well. The roof of our house wasn't a good spot for solar panels. I strongly advise you to have South Sound Solar evaluate your solar power requirements." - channeloh
"I had been considering switching to solar energy for a while, and then I received some unexpected inheritance money. When I learned that Kirk Haffner and South Sound Solar served my area, I knew my choice to "buy local" had been made. There was a little lag between placing the order and the actual installation because of Itek's inability to keep up with demand, but Kirk's staff kept me apprised of the situation at all times. South Sound Solar's team came after everything was ready, and they set to work installing the racks, microinverters, and cabling. The 12 panels were set on the next day. After the inspector gave the project the green light and the production meter was set up, I realized that I was no longer simply a consumer of energy, but also a producer. Solar panels will become as prevalent as emergency power supplies very soon. South Sound Solar is among numerous excellent Washington State solar power installation providers. They offer reasonable rates and are helpful, knowledgable, quick, and polite. I would contact them first if I ever decided to upgrade to a system with a battery backup." - Lghtnin
"For some time now, solar panels have piqued my interest. I finally bit the bullet and got them because of all the discounts and financing options. For a total of 9360 Watts, I used Blue Frog YC500 and 36 Itek 260w panels. The incentives are optimized by making both items in Washington. Two of my barns, located in the midst of a meadow and more than 300 feet from my home and electricity line, had the system installed. I designed it to generate just a little more power than I need right now. Using the monitoring system, I can see that the panels can generate up to 275 watts of power on sunny days. It seems that I will produce more power than anticipated. Since Kirk is a neighbor and we have discussed Solar Energy in the past, I decided to work with him and South Sound Solar. He looked quite knowledgable, and he responded to my queries in a manner that I could grasp. I'm pleased with the solar array South Sound Solar installed, and I'm delighted I went with them. Every single person I interacted with was prompt, informative, and kind. The work area was maintained neat and tidy at all times. The only hitch was a delay of two weeks due to a manufacturing backorder of paneling. The fact that this occurred just before Christmas probably didn't help matters. They were spot-on with their time estimate for completing the job.Kirk and South Sound Solar have my highest recommendation." - bil

South Sound Solar Social media

facebook.com
The South Sound Solar Facebook page is an appealing and professional resource for learning about the company's offerings and staying abreast of solar-related news and activities. Here are a few noteworthy insights. South Sound Solar's location, contact information, and a short summary of their offerings are all included here for your convenience. Users are able to get a rapid grasp of the company's specialization and reach in this way. There's a wide range of information about solar power, environmental consciousness, and alternative energy sources. This contains educational pieces, suggestions for reducing energy use, notices of local activities, and updates on their own projects and installations. The content's primary goal is to inform and entertain readers by highlighting the advantages of solar power. The portal includes a variety of graphics, including photographs and videos of their solar installations, members of their staff at work, and finished projects. Users may get a feel for the South Sound Solar environment and the quality of their work by looking at these pictures. By promptly addressing user feedback, this page successfully fosters conversation. They also engage with their audience by means of surveys, conversations, and questions on current issues. Potential customers may interact with the group and get answers to their queries this way, while also gaining a feeling of belonging. Past customers' experiences may be shared via ratings, comments, and suggestions left on the website. If you want to get a better sense of how satisfied South Sound Solar's previous clients were, you should read their evaluations. It is advised that you visit the page directly to get the most current and up-to-date information about South Sound Solar's Facebook presence since the material and activity on the page may change over time.
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YouTube Channel
27 Subscribers

South Sound Solar average reviews

SourceVotesAvg. Score
energysage.com15
solarreviews.com494.63
solartribune.comNo reviewsNo reviews
yelp.com45
Google reviews234.4
AVG4.59

 

South Sound Solar Pros & Cons

  • High Efficiency Solar Panel Systems
  • Professional installation and maintenance services
  • Financing options
  • Installation cost can be high
  • System performance is subject to local weather conditions
  • Maintenance and monitoring services can be costly

South Sound Solar Final Conclusions

Customer reviews suggest that South Sound Solar's general performance and reputation are relatively erratic. While some customers have appreciated the helpful staff, quick installs, and effective system operation, other customers have also expressed a few complaints.Poor communication, delayed response times, and delays in problem resolution following installation were the most often reported problems. Additionally, several clients have complained about subpar installations and ineffective systems. These unfavorable incidents can be reason for worry and might highlight potential areas for South Sound Solar to enhance its offerings. It's essential to remember, however, that not all customers have had bad experiences. Excellent scheduling services, courteous and knowledgeable employees, and neat workplaces were mentioned in the good ratings. Additionally, several clients have expressed their happiness with the general outcome of their installations and their capacity to produce solar energy. Potential clients should take into account these conflicting opinions, in addition to other elements like their personal requirements, financial situation, and other solar suppliers in the region, in order to make an educated choice regarding South Sound Solar. To fix any difficulties and better understand their present performance and dedication to customer happiness, it can be good to get further information or speak with the firm directly.

South Sound Solar locations

Main Address4511 Lemon Rd NE, Olympia, WA 98506, United States
Phone Number3603527869

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James Savino

James Savino

As our Chief Writer & Data Scientist James combines his extensive knowledge of renewable energy with a talent for clear, engaging writing. He's instrumental in crafting content that educates and inspires our audience about solar energy.

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