Sun First Solar Overview
Expert Score: 4.1/5
Founded in: 1984
Sun First Solar, established in 1984, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sun First Solar’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Professional installation of solar panels tailored to residential and commercial needs. Energy Efficiency Consulting: Assessing energy usage and providing solutions to reduce energy bills through solar energy. Maintenance Services: Ongoing maintenance and support for installed solar systems to ensure optimal performance. Financing Options: Various financing solutions to make solar energy more accessible, including rent-to-own programs. Thermal Scanning: Free thermal scans of solar panels and wiring to identify any issues post-installation. Energy Savings Analysis: Evaluating potential savings from solar energy systems to help customers understand their return on investment. Custom Solutions: Tailored solar energy solutions based on specific customer needs and site assessments.
Online Presence and Engagement: Their website attracts 1498 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sun First Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sun First Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 5 | 3.3 |
| yelp.com | 47 | 4.7 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 1.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 32 | 3.8 |
| Google reviews | 14 | 3.6 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sun First Solar Reviews
| Company Website | sunfirstsolar.com |
| Year Founded | 1984 |
| Areas Served | CA |
| Services Offered | Solar Panel Installation: Professional installation of solar panels tailored to residential and commercial needs. Energy Efficiency Consulting: Assessing energy usage and providing solutions to reduce energy bills through solar energy. Maintenance Services: Ongoing maintenance and support for installed solar systems to ensure optimal performance. Financing Options: Various financing solutions to make solar energy more accessible, including rent-to-own programs. Thermal Scanning: Free thermal scans of solar panels and wiring to identify any issues post-installation. Energy Savings Analysis: Evaluating potential savings from solar energy systems to help customers understand their return on investment. Custom Solutions: Tailored solar energy solutions based on specific customer needs and site assessments. |
| Roofing service | – |
| Panel Options | Tesla Powerwall, SunPower |
| Battery Installations | Tesla Powerwall, SONNEN, SunPower |
| Certifications | BBB |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-year product warranty |
Sun First Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,498 | 2 | 20 | 0.43 | 25.20% | 38.20% | – | 36.59% | – | – |
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Sun First Solar Social Media
What do Customers Say about the Sun First Solar?
solarreviews.com
Positive reviews:
- Many customers praised the professionalism of the installation team, noting their punctuality and expertise during the installation process.
- Several reviews highlighted satisfaction with the quality of the solar panels and equipment provided, indicating that customers felt they received good value for their investment.
- Positive feedback often mentioned responsive customer service, with representatives being helpful in addressing questions and concerns.
Negative reviews:
- Some customers reported delays in the installation process, which led to frustration and inconvenience.
- A few reviews pointed out communication gaps, where customers felt they were not adequately informed about project timelines or updates.
- There were mentions of dissatisfaction regarding post-installation support, with some customers feeling that follow-up service could be improved.
yelp.com
Positive reviews:
- Customers frequently highlight the excellent customer service and efficient installation process.
- Many reviewers appreciated the coordination of paperwork and the seamless integration with PG&E, often mentioning specific staff members like Kim Fink and Howard for their professionalism and assistance.
- The competitive pricing is also noted, with some customers stating they were referred by neighbors, reinforcing trust in the company.
- Quick job completion is another common praise, indicating a reliable and effective service.
Negative reviews:
- Some reviews mention communication issues during the installation process, where customers felt left in the dark about timelines or updates.
- A few users expressed dissatisfaction with minor installation errors that required follow-up visits, suggesting that while the overall service is good, there are areas for improvement in post-installation support.
Google Reviews
Positive reviews:
- Braden and Kurtis received high praise for their extensive knowledge and quick responses. Braden was commended for providing accurate estimates and timely updates, while Kurtis was recognized as the most knowledgeable solar professional the customers had encountered.
- The installation process was noted for its efficiency and minimal disruption. Sun First effectively coordinated with the roofing company to ensure a seamless installation of the solar panels.
- Sun First’s customer service was highlighted as a major strength, with quick responses to inquiries and even direct communication from the CEO. Any issues, such as a misplaced box, were resolved promptly, showcasing their commitment to customer satisfaction.
- Customers expressed high satisfaction with their solar panels and the overall experience. The solar systems performed excellently, even during power outages, significantly enhancing the customers’ quality of life.
Summarizing:
Do we recommend Sun First Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sun First Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Sun First Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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