Sun Source Energy Overview
Expert Score: 4.9/5
Founded in: 2017
Service Areas: NV
Services they provide: Free Consultation, Site Survey, Install Solar Panels, Inspection, Turn on System
Certifications & Licences: BBB
Sun Source Energy, established in 2017, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sun Source Energy’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Free Consultation, Site Survey, Install Solar Panels, Inspection, Turn on System.
Online Presence and Engagement: Their website attracts 97 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sun Source Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sun Source Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 29 | 5 |
| solarreviews.com | 5 | 3.79 |
| yelp.com | 14 | 4.4 |
| bbb.org | 7 | 3.71 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 164 | 5 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sun Source Energy Reviews
| Company Website | sunsourceusa.com |
| Year Founded | 2017 |
| Areas Served | NV |
| Services Offered | Free Consultation, Site Survey, Install Solar Panels, Inspection, Turn on System |
| Roofing service | – |
| Panel Options | aptos, solaredge |
| Battery Installations | – |
| Certifications | BBB |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Our triple black monocrystalline panels are aesthetically pleasing and come with a 25-year performance warranty. That protection ensures you will have a full life of energy for your system. This makes us one of the best options for your Nevada solar energy company. |
Sun Source Energy Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,778 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
Sun Source Energy Social Media
What do Customers Say about the Sun Source Energy?
Positive Aspects:
- Efficient Installation Process: Sun Source Energy boasts a streamlined installation process that allows them to start and complete your entire solar setup within just two weeks.
- Community Involvement: As a Vegas native, I appreciate that Sun Source Energy gives back to the community. Their commitment to local engagement sets them apart.
- Responsive Customer Service: Customers report that Sun Source Energy promptly addresses any equipment issues, even when the customer is unaware of the problem.
Negative Aspects:
- Communication Delays: Some reviewers mention communication delays during the installation process.
- Comparison to Utility Bills: While Sun Source Energy provides fixed payments, a few customers still compare these costs to their traditional utility bills.
- Limited Service Area: Although Sun Source Energy has expanded across several states, their service area is still limited to Nevada, California, Arizona, Florida, and Texas.
Positive Aspects:
- Sales Process (5.0): Customers appreciate the smooth and efficient sales process. SunSource handles permitting and paperwork, making it hassle-free for homeowners.
- Price as Quoted (5.0): Transparent pricing with no surprise costs. Customers value accurate quotes.
- On Schedule (4.2): SunSource completes projects promptly, respecting timelines.
- Installation Quality (4.2): The quality of solar panel installation meets expectations.
- After Sales Support (4.2): SunSource provides good post-installation support.
Negative Aspects:
- Upper Management Issues: Some customers had frustrating experiences with upper management. Delays in addressing roof leaks and bathroom damage caused dissatisfaction. During a meeting, the president and chairman’s responses were questionable, leaving customers dissatisfied.
Positive Aspects:
- Quick and Easy Process: Some customers found the process of working with SunSource to be quick and easy. The company handled all the permitting and paperwork efficiently.
- Timely Completion: Projects were completed ahead of schedule, which pleased customers.
- No Surprise Costs: Customers appreciated that there were no unexpected costs during the project.
- Friendly Staff: All staff members were a pleasure to work with.
Negative Aspects:
- Upper Management Issues: Some customers had negative experiences with upper management. For instance, there were delays in addressing roof leaks caused during installation.
- Questionable Remarks: During a meeting with upper management, questionable remarks were made, including implying that customers should not upset those in charge of their solar warranty.
Positive Criteria:
- Quick and Easy Process: Customers appreciate that SunSource Homes made the solar installation process quick and easy. They handled all the permitting and paperwork efficiently. The project was completed well ahead of schedule, and the solar panels look great. There were no surprise costs, and the staff were a pleasure to work with.
- Responsive After-Sales Support: SunSource Homes received positive feedback for their after-sales support. When issues arose, they diligently worked to address them, ensuring customer satisfaction.
Negative Criteria:
- Upper Management Issues: Some negative reviews highlight challenges with upper management. For instance, during installation, a ceiling light was damaged, and roof leaks occurred due to the solar panels. It took over six months to fix these issues, and communication from contractors was inconsistent. When the customer requested a meeting with upper management, they faced difficulties scheduling it. During the meeting, upper management’s responses were questionable, leaving the customer frustrated.
Positive Aspects:
- Great Work Environment: Employees appreciate the positive work environment. Management is helpful and supportive, making it a pleasant place to work.
- Room for Growth: Sun Loan Company offers opportunities for career advancement. New employees and long-time staff alike find room to grow within the company.
- Customer Interaction: Employees enjoy making customers feel special and part of the family. Providing excellent service and building relationships are rewarding aspects of the job.
Negative Aspects:
- Collection Calls: Some employees find collecting payments from customers who haven’t been contacted for weeks stressful.
- Upper Management Issues: A few reviews mention challenges with upper management. Delays in addressing issues and questionable responses during meetings have caused dissatisfaction.
- Stress Levels: While not universally reported, some employees do experience stress related to payment collections.
Positive Aspects:
- Great Work Environment: Employees appreciate the positive work environment. Management is helpful and supportive, making it a pleasant place to work.
- Room for Growth: SunSource Homes offers opportunities for career advancement. New employees and long-time staff alike find room to grow within the company.
- Customer Interaction: Employees enjoy making customers feel special and part of the family. Providing excellent service and building relationships are rewarding aspects of the job.
Negative Aspects:
- Collection Calls: Some employees find collecting payments from customers who haven’t been contacted for weeks stressful.
- Upper Management Issues: A few reviews mention challenges with upper management. Delays in addressing issues and questionable responses during meetings have caused dissatisfaction.
- Stress Levels: While not universally reported, some employees do experience stress related to payment collections.
Summarizing:
Do we recommend Sun Source Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sun Source Energy is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Sun Source Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
