Sun Valley Solar Solutions Overview
Expert Score: 4.6/5
Founded in: 2006
Sun Valley Solar Solutions, established in 2006, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sun Valley Solar Solutions’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation residential and commercial solar panels, maintenance and repair, solar carports, exclusive solar financing, customer support
Online Presence and Engagement: Their website attracts 6125 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as CHST Certified, Arizona Registrar of Contractors, Nevada Registrar of Contractors, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sun Valley Solar Solutions for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sun Valley Solar Solutions Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 5.0 |
| solarreviews.com | 123 | 4.7 |
| yelp.com | 45 | 4.0 |
| bbb.org | 2 | 3.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 25 | 3.8 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 111 | 4.8 |
| birdeye.com | 2 | 4.5 |
| Google reviews | 152 | 4.6 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sun Valley Solar Solutions Reviews
| Company Website | sunvalleysolar.com |
| Year Founded | 2006 |
| Areas Served | AZ |
| Services Offered | Installation residential and commercial solar panels, maintenance and repair, solar carports, exclusive solar financing, customer support |
| Roofing service | yes |
| Panel Options |
|
| Battery Installations | Tesla Powerwall, Generac PWRCell |
| Certifications | CHST Certified, Arizona Registrar of Contractors, Nevada Registrar of Contractors |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | Warranty for 25 years of solar panel systems and 10-12 year warranty of inverters |
Sun Valley Solar Solutions Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 6,125 | 2 | 35 | 0.54 | 46.25% | 43.88% | 0.53% | 5.35% | 0.06% | 3.93% |
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What do Customers Say about the Sun Valley Solar Solutions?
Positive reviews:
Comprehensive in-house services, from sales and design to installation and service.
Customers appreciate their commitment to quality and durability, especially their use of metal conduit suitable for Arizona’s extreme climate.
Their aesthetics and certification also receive praise.
One customer review titled “Energy Freedom Achieved!” expressed satisfaction with their solar installation and appreciated the addition of battery back-up and pre-wiring for a future car charger.
Positive reviews:
Highlight the company’s sales process, installation quality, and after-sales support.
One customer praised the company for its knowledgeable and committed staff.
Negative reviews:
One customer expressed dissatisfaction with the customer service, stating that they couldn’t even get to the point of discussing a commercial solar design project.
Positive Aspects:
Customer Service: The owner personally reaches out to customers to clarify issues.
Quality of Product: Customers are pleased with the backup battery and consider it superior and more economical than a gas-powered backup generator.
Project Management: The project manager keeps customers well-informed about the progress of their installation.
Negative Aspects:
Sales Tactics: Some customers are upset with the aggressive sales tactics, such as ignoring ‘no soliciting’ signs.
Discrepancies in Information: There are discrepancies between what is said by sales and service. For example, customers were originally told that Solar Edge monitors their inverter, which turned out to be false.
Unexpected Costs: Customers have reported unexpected service charges.
Energy Savings: Some customers did not see the expected savings on their energy bills after installation.
Positive reviews:
The company’s diligent, knowledgeable, and hard-working team.
One customer praised the team for spending time educating them on complex residential price plans and solar options.
Negative reviews:
Mention issues with contract transparency and customer service.
One customer felt deceived when they were unknowingly made to sign a contract hidden within a proposal document.
Customers also mentioned the salesperson’s irate reaction when they decided not to proceed with the company.
Positive aspects include:
Good work-life balance.
A clear sense of purpose.
Opportunities for learning new things.
A productive and fun workplace.
Supportive colleagues.
Negative aspects include:
Stressful work environment.
Management issues.
False promises.
Lack of appreciation for hard work.
Multiple job roles but only pay for one.
Positive reviews:
The company’s professionalism, punctuality, and quality of service. Customers have praised the company for their customer-friendly staff and their commitment to getting the details right.
Negative reviews:
Some customers have expressed dissatisfaction with the customer service, specifically mentioning an operator named Charles.
Positive reviews:
Highlight the company’s professionalism, quality of service, and helpful financing assistance.
Negative reviews:
Could potentially be related to installation issues or customer service experiences.
Positive Reviews:
Customers appreciate the company’s sales process, adherence to quoted prices, schedule, installation quality, and after-sales support2.
One customer praised Sun Valley for providing accurate, credible, and useful information and commended the staff’s knowledge and commitment.
Negative Reviews:
One customer had a poor experience with a company representative, which prevented them from even discussing a potential project.
Another customer complained about the solar panels not operating six months after installation due to the company’s failure to pass inspections and file the correct paperwork.
Summarizing:
Do we recommend Sun Valley Solar Solutions services?
Expert Choice
Sun Valley Solar Solutions is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2006 and a commitment to not using subcontractors, Sun Valley Solar Solutions offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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