Sundance Power Systems, Inc. Overview
Expert Score: 4.6/5
Founded in: 1995
Sundance Power Systems, Inc., established in 1995, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sundance Power Systems, Inc.’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Battery Storage, Radiant Floor Heating, Micro Hydro, Wind, Solar Hot Water, Service, Maintenance & Repair
Online Presence and Engagement: Their website attracts 2611 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NC, SC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sundance Power Systems, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sundance Power Systems, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 4.5 |
| solarreviews.com | 2 | 3.8 |
| yelp.com | 4 | 3.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 8 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 55 | 4.7 |
| Google reviews | 88 | 4.8 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sundance Power Systems, Inc. Reviews
| Company Website | sundancepower.com |
| Year Founded | 1995 |
| Areas Served | NC, SC |
| Services Offered | Battery Storage, Radiant Floor Heating, Micro Hydro, Wind, Solar Hot Water, Service, Maintenance & Repair |
| Roofing service | – |
| Panel Options | Monocrystalline, polycrystalline, thin-film solar panels |
| Battery Installations | Grid-Tied Systems with Battery Backup, Off-Grid Systems, Hybrid Systems |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | All systems installed by Sundance include a 5-year warranty on the workmanship of the system |
Sundance Power Systems, Inc. Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,611 | 2 | 89 | 0.47 | 50.61% | 30.89% | 0.59% | 5.56% | 0.04% | 12.30% |
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Sundance Power Systems, Inc. Social Media
What do Customers Say about the Sundance Power Systems, Inc.?
Positive Criteria:
- User-Friendly Interface: Customers appreciate how easy it is to provide their information and receive personalized quotes. The platform simplifies entering energy needs and preferences.
- Tailored Quotes: EnergySage connects users with reputable solar installers, providing clear and detailed quotes. This customization helps customers make informed decisions.
- Prompt Responses: Installers respond promptly, demonstrating professionalism and eagerness to meet specific needs.
Negative Criteria:
- Lack of Follow-Up: Some users report that EnergySage was responsive initially but lacked follow-up. Representatives seemed disinterested in answering questions.
Positive Criteria:
- Expert Advice and Execution: Customers appreciate Sundance Power’s expert advice and excellent execution. The company selects appropriate solar systems, even for challenging conditions.
- Integrated Systems: Sundance installs advanced, integrated systems that include solar panels, hot water panels, battery power, and radiant floor heating. Their work is highly regarded in the industry.
Negative Criteria:
- Undersized Solar System: Some users found their solar system slightly undersized for their needs. However, this issue can be easily addressed.
Positive Criteria:
- Effective Onboarding: Users appreciate the smooth onboarding experience, especially when integrating Birdeye with existing systems. It allows them to set up drip campaigns and collect feedback from clients.
- Quick Customer Support: The support team at Birdeye is responsive, providing timely assistance to users with questions or issues.
- AI-Powered Tools: The AI tool within Birdeye helps users create varied responses, enhancing their online presence and engagement with customers.
Negative Criteria:
- Persistent Sales Calls: Some users report receiving persistent sales calls from Birdeye despite expressing disinterest in their services.
- Cancellation Challenges: A few users faced difficulties canceling their subscription and obtaining refunds for undelivered services.
Positive Criteria:
- Effective Onboarding: Customers appreciate the seamless onboarding process when working with Sundance Power. It allows them to quickly integrate services and start benefiting from renewable energy solutions.
- Responsive Customer Support: Sundance Power’s support team promptly addresses inquiries and concerns, ensuring a positive experience for users.
Negative Criteria:
- Billing Issues: Some customers report challenges related to billing accuracy or unexpected charges.
- Communication Delays: A few users mention delays in communication when seeking updates or resolving issues.
Summarizing:
Do we recommend Sundance Power Systems, Inc. services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sundance Power Systems, Inc. is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Sundance Power Systems, Inc. stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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