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Sunlux Overview
Expert Score: 4.6/5
Founded in: 2015
Service Areas: TX, CA
Services they provide: Residential Solar Installation, Commercial Solar Solutions, Energy Storage, Energy Efficiency Services, Custom Solutions
Certifications & Licences: SEIA, BBB, American solar energy society, SEPA, SPW, UL
Sunlux, established in 2015, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sunlux’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential Solar Installation, Commercial Solar Solutions, Energy Storage, Energy Efficiency Services, Custom Solutions.
Online Presence and Engagement: Their website attracts 636 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB, American solar energy society, SEPA, SPW, UL, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sunlux for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sunlux Reviews
| ? Source | Votes | Average Score |
|---|---|---|
| energysage.com | 89 | 4.5 |
| solarreviews.com | 357 | 4.66 |
| yelp.com | 148 | 3.9 |
| bbb.org | 5 | 1.3 |
| consumeraffairs.com | 564 | 4.5 |
| indeed.com | 58 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 112 | 4.9 |
| birdeye.com | 240 | 4.7 |
| Google reviews | 501 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sunlux Reviews
| Company Website | sunlux.com |
| Year Founded | 2015 |
| Areas Served | TX, CA |
| Services Offered | Residential Solar Installation, Commercial Solar Solutions, Energy Storage, Energy Efficiency Services, Custom Solutions |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | Aptos Solar Technology, Sunpower Solar, Rec Solar, Panasonic HIT® Solar Panels, Q Cells Q.Peak Solar Panels |
| Battery Installations | Tesla Powerwall Solar Battery, Enphase Storage System (Enphase Energy IQ Battery 5p), LG Chem Battery |
| Certifications | SEIA, BBB, American solar energy society, SEPA, SPW, UL |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25-year – Equipment, 25-year – Maintenance |
Sunlux Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 8,474 | 0 | 174 | 0.1 | 56.55% | 43.45% | – | – | – | – |
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What do Customers Say about the Sunlux?
Positive Aspects:
Exceptional Customer Service: SunLux is known for providing exceptional customer service and ensuring customer satisfactionHigh-Quality Components: They align themselves with industry-leading manufacturers, financiers, and distributors to ensure the longevity and quality of your solar investment.
LG and Panasonic Platinum and Elite Dealers: SunLux partners with reputable brands, offering full warranties on their solar panels.
5-Star Reputation: SunLux has received positive reviews across various platforms.
Aesthetically Pleasing Design: Their solar systems feature black panels, black rails, and a low-profile racking system that enhances the visual appeal of your home.
Exclusive Deal with LA Dodgers Radio: Recently, SunLux signed an exclusive deal with LA Dodgers radio.
Negative Aspects:
Poor Design and Service: Some customers have reported issues with system design and performance. For instance, one customer mentioned that their system did not produce enough energy despite assurances during the design phase.Positive Reviews:
Customers appreciate the professionalism and capability of the SunLux team.The sales process, price as quoted, schedule adherence, installation quality, and after-sales support all received high ratings
A customer from Temecula, California praised SunLux for their pleasant staff and efficient planning and installation process
Negative Reviews:
A customer from Santee, California expressed dissatisfaction with the after-sales service.Despite having a high electricity bill after adding 5 panels to their system, they found it difficult to get support from SunLux.
Positive Reviews:
Customers commend SunLux for their professionalism and quality of service.The sales process installation quality, and after-sales support are highly rated.
A customer praised SunLux for their efficient planning and installation process
Negative Reviews:
Some customers expressed dissatisfaction with the after-sales service.There were complaints about the high electricity bill even after adding more panels to their system.
Positive Reviews:
Customers appreciate SunLux’s thorough presentations clear communication, and responsiveness.Many customers felt comfortable and trusted the company.
A customer from Chicago praised SunLux for their services and wished they had known about them earlier
A customer from Vista, CA appreciated SunLux’s assistance throughout the process.
Negative Reviews:
Some customers experienced delays during the installation process.There were concerns about not generating enough energy to cover their bill.
Positive Reviews:
Some customers appreciated SunLux’s thorough presentations, clear communication, and responsiveness. Many customers felt comfortable and trusted the company.Negative Reviews:
Some customers experienced delays during the installation process.There were concerns about not generating enough energy to cover their bill.
A customer from Santee, California expressed dissatisfaction with the after-sales service.
Positive Reviews:
Customers appreciate SunLux’s thorough presentations, clear communication, and esponsiveness. Many customers felt comfortable and trusted the company.Negative Reviews:
Some customers experienced delays during the installation process.There were concerns about not generating enough energy to cover their bill.
A customer from Santee, California expressed dissatisfaction with the after-sales service.
Positive Reviews:
Customers appreciate SunLux’s thorough presentations, clear communication, and responsiveness.Many customers felt comfortable and trusted the company.
A customer from Austin, TX praised SunLux for their services.
Negative Reviews:
Some customers experienced delays during the installation process.There were concerns about not generating enough energy to cover their bill.
A customer from Rancho Cucamonga, CA expressed dissatisfaction with the after-sales service.
Positive Reviews:
Customers appreciate SunLux’s thorough presentations, clear communication, and responsiveness.Many customers felt comfortable and trusted the company.
Negative Reviews:
Some customers experienced delays during the installation process.There were concerns about not generating enough energy to cover their bill.
A customer from Santee, California expressed dissatisfaction with the after-sales service.
Positive Reviews:
Customers appreciate the professionalism and capability of the SunLux team.The sales process, price as quoted, schedule adherence, installation quality, and after-sales support all received high ratings.
A customer from Temecula, California praised SunLux for their pleasant staff and efficient planning and installation process.
Negative Reviews:
A customer from Santee, California expressed dissatisfaction with the after-sales service. Despite having a high electricity bill after adding 5 panels to their system, they found it difficult to get support from SunLux.Summarizing:
Do we recommend Sunlux services?
Expert Choice
Sunlux is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 2015 and a commitment to not using subcontractors, Sunlux offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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