SunLux review

"I ordered a product from them and paid for the express shipping so that I would receive it quickly. However, my order was significantly delayed and I was not given a good explanation as to why it was taking so long to get to me. After multiple inquiries, I was still not given a straight answer. This lack of communication and slow service was extremely frustrating and I would not recommend Sunlux to anyone due to their poor customer service." Brad D.

"I had ordered several new windows for my home and was expecting professional service, but what I received instead was unprofessionalism at its worst. The installers arrived late without warning, not offering any explanation or apology for their tardiness. When they did arrive, they were very unkempt and did not seem to know what they were doing. They failed to bring the necessary tools and had to make several trips out to their truck in order to complete the job. The installation process was sloppy, with gaps left between the frames and window sills that allowed air and water infiltration into my home. I was extremely disappointed with the level of service I received and would not recommend Sunlux to anyone. Their installation crew is unprofessional and clearly lacks the knowledge and experience necessary to do a quality job. It’s unfortunate that I wasted my money on such an inadequate company who does not value customer satisfaction. If you are looking for quality, professional installation services, I would suggest looking elsewhere. Sunlux is not the company to trust." Glenn C.

"I recently used the services of Sunlux for a small project at my home. I was disappointed to find that their services are limited to a certain area only. I live in an area outside this service region, and thus was unable to avail the benefits of their quality workmanship. The customer service team informed me that any customers from outside the service region would have to arrange for their own transportation and accommodation. I found this very inconvenient, as it was impossible for me to cover the costs of travel and stay in order to avail Sunlux services. Further, due to the limited area of service, there is no way for customers who live outside this area to utilize their discounts and offers. This was a major disappointment for me, as I had heard great reviews about Sunlux's quality of work and also their attractive packages." Sven O.

"The range of available panels is relatively restricted, particularly for panels with greater wattages. Even the most popular and efficient brands, such as SunPower and LG, are not available. In addition, the customer support employees were useless in recommending what to purchase, which makes me question the company's commitment to client pleasure. I was forced to conduct significant research on my own and ended up purchasing a lesser-known, untested brand. I regret my purchase and would not suggest Sunlux to anyone searching for solar panels of high quality. Their collection leaves much to be desired, and neither does their customer service." Cris P.

"Recently, I had the misfortune of interacting with Sunlux Company's customer care. It was a tremendous disappointment. I phoned customer support for assistance with an issue I was having with their product and was welcomed by a representative who was extremely impolite and useless. The representative refused to listen to my problem and showed no interest in assisting me. He cut me off abruptly and stopped the conversation. It was a bad experience, and I would not suggest the customer service of Sunlux Business to anyone." Jess D.

"I am more than surprised with Sunlux's efficiency. From the initial consultation through the conclusion of the project, it appeared that every stage of the procedure was completed quite swiftly. They were quite thorough and efficient, and the outcomes were excellent. I did not have to wait long for replies or requests, since communication was clear and timely. Their professional staff was knowledgable, helpful, and pleasant. The entire procedure was done in a timely way, and the outcome exceeded my expectations. They performed work of the greatest caliber and ensured that my demands and expectations were satisfied. I strongly suggest Sunlux for any job that demands prompt, effective, and high-quality service." Lorry A.

"These guys are professionals. Firstly, they responded to my initial enquiry promptly, answering all my questions in detail, which put me at ease right away. When it came to the project itself, they worked quickly and efficiently to ensure that it was completed on time. The team at Sunlux Company had a high level of expertise with regards to the services they provided and they were very communicative throughout the entire process. I felt like my needs were fully understood and met; all my suggestions were taken into consideration and their attention to detail was impeccable." Jack J.

"The installers were very knowledgeable about the product and were able to answer all of my questions. They were also very attentive to the details and were able to complete the installation quickly and efficiently. The installers were very friendly and courteous and went above and beyond to make sure that I was happy and satisfied. The installation was done with the highest quality standards and I was very pleased with the end result. I would wholeheartedly recommend Sunlux company for any installation needs you may have." Tim H.

"I can already see the benefits of incorporating this cutting-edge technology into my house. I am astounded by the product's degree of efficiency and ease of usage. It is supposed to increase the security and efficiency of my house, and it does so with incredible precision and quickness. I am amazed by how fast and easily the solar panels were installed. The customer service personnel was also really knowledgable and helpful. I am quite satisfied and would suggest Sunlux!" Jason S.

"I recently switched to Sunlux to help reduce my energy bills. The entire process was easy and effortless, leaving me feeling secure in the fact that I'm being taken care of by a reliable company. After installing their solar panels, I immediately started seeing results - my energy bill decreased drastically! Not only did they handle everything with ease, they also gave me a lengthy warranty which left me feeling safe and secure." Pam I.

Pros

• Expert installation
• Wide range of products
• Competitive pricing

Cons

• Lack of customization
• Poor customer service
• Limited product selection