Sunrun overview
Sunrun is the well-known provider of home solar, energy storage, and energy services in the United States. It offers clean, renewable energy and energy services, such as rooftop solar, home battery storage, and energy efficiency services. It also designs, installs, insures, monitors, and maintains the systems it provides. Sunrun is happy to starthelp you start saving money today!What Sunrun has to say about itself
We understand that going solar may be difficult. We are here to assist as your experienced guide at every stage. Together with our customers, we are constructing a solar-powered world.Sunrun Solar Review
| Year Started | 2007 |
| Company Website | sunrun.com |
| Service Areas | AZ, CA, CO, CT, DE, HI, MD, MA, NH, NJ, NY, OR, PA, SC |
| Service Types | Installation, Financing, Solar Repair, Maintenance |
| Types Panels | Monocrystalline, polycrystalline, and thin film. |
| Backup Battery | Sunrun Brightbox, Sunrun Brightbox Plus. |
| Certifications | NABCEP, LEED, UL, CSA, SRCC, ISO |
Sunrun website review
The Sunrun.com website appears reliable. The website has been evaluated by many independent sources and enjoys a favorable reputation among consumers. Moreover, it features a secure website with transparent terms and conditions and secure payment processing.Sunrun price policy
| Packages | 1. Solar Lease. Loan payments start at $65/month over a term of 20 years. 2. Solar Loan. Loan payments start at $85/month over a term of 7 years. 3. Cash Purchase. The upfront cost of the system varies, depending on the size of the system. |
| Payment options | Visa, Mastercard, American Express, Discover, PayPal, Sunrun financing |
| Payment discounts | cash discounts are applied to upfront payments for a solar system. Prepaid discounts are applied to solar power purchase agreements and leases that are paid in full. Financing discounts are applied to solar loans, which are available with no money down. |
Sunrun online reputation
Sunrun enjoys an excellent reputation. Consumers appreciate the company's affordable prices, straightforward installation procedure, and superior customer service. In addition, Sunrun has acquired an A+ rating from the Better Business Bureau, showing that it is a reliable solar energy supplier.From beginning to end, the procedure was really straightforward with no surprises whatsoever! Phil Bradley , the sales consultant, went above and above to explain all available alternatives and design a strategy that met our needs and overall goals. There is no pressure, no tricks, and everything is given in black and white. The installation staff arrived on time and did an excellent job; they discussed everything upfront and handled any questions or concerns before to beginning work. We couldn't be more pleased with our new system and the extremely reasonable pricing. Thanks Sunrun! - Joseph S.
From the buying process until the installation, I only had positive experiences. They were professional and provided information throughout the whole of the procedure. Many of my neighbors have also gone with Sunrun, and it was really they that suggested me. - Giovanni T.
Excellent firm to work with. Aaron, my sales representative, answered all of my inquiries and concerns with a great deal of patience and effort. well exceeding our expectations. They all have demonstrated professionalism and courtesy. The installation staff performed the installation in a proficient and timely manner. - Virginia M.
Two years ago, I suppose, John Keane appeared on my door and I was reluctant to conduct business at the door, but he appeared to be extremely professional and knowledgeable, so I opened the door. I must add that everything he mentioned was accurate, and we have saved so much more money than projected. I will absolutely recommend him because he set the proper expectations with us and maintained touch throughout the process! - Angeliaca D.
My sunrun experience so far has been really pleasant. The representative, who was a direct Sunrun employee, explained everything to me. Showed me what offset" is and walked me through my average power use so I could design my solar system to my preferences. He thoroughly reviewed the contract with me as well. We entered into a PPA because we did not want to spend a million installing solar panels on our home. Like with many solar contracts, the contract's primary purpose is to protect the company. But, the contract is not terrible. We are tied into a pricing that can only increase by 5% every year, which we like. Living in California for the past decade has resulted in astronomical price increases for electricity, over which we have little control. 5 % is not a bad return. Moreover, we are aware of our cost for the next 25 years. Overall, it's been wonderful, and we haven't had any problems. At least five homes on our block use sunrun, and none of them had anything negative to say about it. My sole suggestion is NOT to use third-party Sunrun sellers." - Mishelle W.
My solar panels have been non-functional for seven months! My power cost has increased by 40%! They repeatedly cancel the technician who is scheduled to inspect the solar panels. It's quite aggravating that they need you to sign a 25-year contract, and I'm speaking with an attorney's office. I want these panels removed from my roof! Dont get Sunrun! - Will Sh.
My electric provider is suddenly charging me more than before the installation of my solar panels. The decision to press forward with Sunrun was made in order to reduce power expenses. When I signed the contract, I inquired about overcast days, nights, cold weather, and warm weather. The sales representative promised me that regardless of the weather, I would have no effect on the energy supplied. In response to my inquiry, the firm informed me that the contract I signed stipulates that I will receive electricity from my solar panels during daytime hours and from the electric company at night. This is quite disheartening, as I wish I had never been duped into participating in this falsehood. I want to remove those panels from my roof; there is no use in continuing with the procedure if you will wind up spending more money and having an ineffective system consuming space on your roof. - Alison Z.
Worst service ever. After taking time off from work, they have canceled on us twice. When they arrived, they placed all the brackets before deciding that the arrangement they intended would not work. Currently my roof has holes with brackets but no panels. - Andrew R.
We bought a house that already had SunRun-leased solar panels. Dealing with this company has been a nightmare, from having to go through a chain of supervisors to get a basic email forwarded to us to them committing theft by applying a payment to the wrong account and refusing to fix or refund the amount. - Kateryna R.
I live in California and my solar panel was broken for six months and was not fixed until six months later, resulting in a loss of $4,730 (including higher bill charges and NEM charges as high as $1,290), yet Sunrun refuses to compensate me for the loss. To avoid compensation, it delays in responding to emails, fabricates data, and exhausts all possible means. That wasted a great deal of my energy and time and sickened me! Extremely poor service and experience! - Mary L.
Sunrun Social media
| facebook.com | linkedin.com |
| Among solar energy firms, the Sunrun Facebook page is one of the most dependable and well-liked. It has a straightforward, expert layout that is easy to use. For its 72K followers, the combination of photographs, videos, and article links in its material makes it both educational and interesting. Customer endorsements, the introduction of new products, and success tales are all included. Why Sunrun has been a pioneer in solar energy for more than a decade is easily understood. It is simple to stay up to speed with all they are doing since the website is often updated with postings. In addition to hosting live events, Sunrun also offers access to useful information and publications. The business has a high level of trust because of its exemplary leadership and laser-like concentration on its objective. In general, Sunrun's Facebook page is a terrific resource for learning more about its offerings and its objective to provide access to solar energy. | The services of SunRun, a solar energy company, can be found in 23 different U.S. states. Their company-sponsored and well-maintained LinkedIn profile contains numerous articles, updates, and alerts regarding the company's services, solar industry news, awards, and job postings. The page's popularity and reliability are evidenced by 109,000 subscribers and 5,000+ recent updates. The site neatly displays elements of the feed with relevant dates and data, demonstrating the company's prominence and popularity in the solar industry. The page can be trusted as it has received the most favorable comments, testimonials, and reviews from real customers. The company's commitment to its customers is evidenced by its presence on LinkedIn, which will remain an invaluable tool for anyone working in the solar sector. |
| YouTube Channel | 6930 Subscribers |
Sunrun average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | 26 | 3 |
| solarreviews.com | 814 | 1.5 |
| solartribune.com | 2934 | 2.9 |
| yelp.com | 577 | 2 |
| Google reviews | 355 | 3.9 |
| AVG | 2.6 |
Sunrun Pros & Cons
- Affordable pricing
- Easy installation
- Reliable solar energy
- Not eligible for some solar incentive programs
- Not a one-size-fits-all solution
- Lack of customization
Sunrun Final Conclusions
Sunrun is the top provider of residential and commercial solar energy services in the United States. Sunrun provides several services, such as rooftop solar installation and maintenance, solar energy storage systems, and creative financing solutions. Sunrun's solar lease and power purchase agreement (PPA) programs allow homeowners to save money on their electricity bills, while its Brightbox home energy storage solutions are the optimal option to store extra solar energy for usage during grid disruptions. Sunrun also provides a selection of energy-efficient goods that cut energy use and help clients save even more money. Sunrun's mission is to make solar energy accessible to everybody, and they try to provide a safe and dependable renewable energy source.Sunrun locations
| Main Address | 595 Market Street, 29th Floor San Francisco, CA 94105 |
| Phone Number | 8554786786 |
193 local offices
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185 Arkansas Street Studio C, San Francisco CA, 94107 1.7 mi
