Multi-Location Company.
Suntrek Overview
Expert Score: 4.6/5
Founded in: 1991
Suntrek , established in 1991, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Suntrek ‘s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Solar Water Heater Installation, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Ground-mounted solar panel repair, Roof-mounted solar panel installation, Solar Electric/PV System Repair, Solar Panel Repair, Solar Electric/PV System Installation, Solar Water Heater Repair, Grid-tied Solar System Services, Inverter Services, Ground-mounted solar panel installation, Hybrid solar system services, Roof-mounted solar panel repair, Solar Panel Cleaning.
Online Presence and Engagement: Their website attracts 1412 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, NV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Suntrek for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Suntrek Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 13 | 3.5 |
| yelp.com | 78 | 4.4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 4.0 |
| trustpilot.com | 268 | 4.8 |
| angi.com | 22 | 4.3 |
| birdeye.com | 72 | 4.5 |
| Google reviews | 60 | 4.6 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Suntrek Reviews
| Company Website | suntreksolar.com |
| Year Founded | 1991 |
| Areas Served | CA, NV |
| Services Offered | Solar Panel Installation, Solar Water Heater Installation, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Ground-mounted solar panel repair, Roof-mounted solar panel installation, Solar Electric/PV System Repair, Solar Panel Repair, Solar Electric/PV System Installation, Solar Water Heater Repair, Grid-tied Solar System Services, Inverter Services, Ground-mounted solar panel installation, Hybrid solar system services, Roof-mounted solar panel repair, Solar Panel Cleaning. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 10-year – Manufacturer warranty. |
Suntrek Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,412 | 2 | 57 | 0.5 | 50.39% | 30.50% | 0.59% | 5.52% | 0.04% | 12.96% |
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Suntrek Social Media
What do Customers Say about the Suntrek ?
solarreviews.com
Positive Reviews:
- Customers appreciate the efficient service provided by Suntrek Solar.
- The company’s good customer support has been highlighted.
- One customer praised Suntrek for servicing their pool solar system for about 15 years.
Negative Reviews:
- Some customers have reported issues with the quality of installation.
- There have been complaints about product durability.
- Some customers expressed dissatisfaction with the company’s response to issues with sensors and panels.
yelp.com
Positive Reviews:
- Professional and knowledgeable staff
- Quality of the solar installations
- Prompt and affordable service
Negative Reviews:
- Delays in installation due to weather conditions
- Minor issues post-installation, such as leaks
- Lack of clear information about how the system works
trustpilot.com
Positive Reviews:
- Great customer service
- Friendly and professional staff
- Quality of the solar installations
- Company’s reliability over the years
Negative Reviews:
- Delays in installation due to weather conditions
- Minor issues post-installation, such as leaks
- Lack of clear information about how the system works
indeed.com
Positive Reviews:
- Great work environment
- Friendly and professional staff
- Relaxed environment
- Constant learning opportunities
- Good ethics and hard work
angi.com
Positive Reviews:
- Customers appreciate the professionalism and responsiveness of Suntrek Solar.
- The company’s services are praised for their quality and value.
- One customer mentioned that Suntrek Solar’s employees were very professional and provided all the necessary information for making a decision.
- Another customer highlighted the company’s efficiency, stating that the installation of solar panels was fast and efficient.
Negative Reviews:
- A customer expressed dissatisfaction with the company’s punctuality and communication. They had scheduled an appointment, but the company representatives did not show up on time. The customer also mentioned that they were not informed about any window of time for the appointment.
birdeye.com
Positive Reviews:
- Excellent customer service
- High-quality solar installations
- Professionalism and reliability
- Superior performance of their solar systems
- Ability to answer all customer questions and meet their needs
Negative Reviews:
- Delays in installation
- Issues with follow-up service
- Multiple calls required to get a small leak fixed
- Long wait times for installation (almost two months reported by one customer)
Google Reviews
Positive Reviews:
- A customer praised their great customer service, mentioning that they were able to address all questions and needs.
- Another customer described Suntrek Solar as a top-notch company, emphasizing their trustworthiness, friendly office staff, and dedicated technician who explained everything thoroughly.
- A reviewer mentioned that the solar system heated up their pool effectively.
- Suntrek Solar was commended for being professional, friendly, and reliable over the years.
- A customer expressed satisfaction with their pool solar system repair.
Negative Reviews:
- One customer expressed dissatisfaction, stating that the installation of the pool solar system was a fiasco.
Summarizing:
Do we recommend Suntrek services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Suntrek is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Suntrek stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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