Susitna Energy Solutions Overview
Expert Score: 4.8/5
Founded in: 1998
Susitna Energy Solutions, established in 1998, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Susitna Energy Solutions’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Custom installations for residential and off-grid systems to harness solar energy effectively. Battery Bank Services: Solutions for energy storage to support solar and other renewable energy systems. Inverter Services: Installation and maintenance of inverters that convert solar energy for home use. Hybrid Solar System Services: Integration of solar power with other energy sources for more efficient energy management. Energy Consulting: Expert advice on energy needs and system design, especially for off-grid living. System Maintenance and Support: Ongoing support and maintenance for installed systems to ensure optimal performance.
Online Presence and Engagement: Their website attracts 1815 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AK, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Susitna Energy Solutions for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Susitna Energy Solutions Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 4 | 3.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 21 | 5.0 |
| Google reviews | 21 | 5.0 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Susitna Energy Solutions Reviews
| Company Website | susitnaenergy.com |
| Year Founded | 1998 |
| Areas Served | AK |
| Services Offered | Solar Panel Installation: Custom installations for residential and off-grid systems to harness solar energy effectively. Battery Bank Services: Solutions for energy storage to support solar and other renewable energy systems. Inverter Services: Installation and maintenance of inverters that convert solar energy for home use. Hybrid Solar System Services: Integration of solar power with other energy sources for more efficient energy management. Energy Consulting: Expert advice on energy needs and system design, especially for off-grid living. System Maintenance and Support: Ongoing support and maintenance for installed systems to ensure optimal performance. |
| Roofing service | – |
| Panel Options | REC Twinpeak 4, Znshine Solar 450w, Sun 7 Solar 200W |
| Battery Installations | Fortress eVault Max 18.5kWh |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 10-25-years solar panels’ performance is warranty |
Susitna Energy Solutions Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,815 | 2 | 46 | 0.37 | 18.75% | 64.98% | 0.58% | 5.82% | 0.06% | 9.63% |
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Susitna Energy Solutions Social Media
What do Customers Say about the Susitna Energy Solutions?
yelp.com
Positive reviews:
- One reviewer highlighted the personalized service received during a solar power installation, noting that the team took the time to understand their energy needs and provided a custom solution that has been reliable and beneficial.
- Customers appreciated the assistance provided even after the installation, indicating a commitment to customer satisfaction and system performance.
Negative reviews:
- A significant concern raised by a customer was the lack of communication, particularly regarding satellite phone services.
- This reviewer expressed frustration over unanswered calls and delayed responses, indicating a gap in customer service that negatively impacted their experience.
Google Reviews
Positive reviews:
- Customer feedback highlights exceptional service and expertise, with the owner and staff providing dedicated, knowledgeable, and cost-effective assistance beyond regular hours.
- The company offers a comprehensive product range for off-grid setups, including fridges, cooktops, heaters, solar and battery systems, and composting toilets.
- Staff members, like Ramsey, are highly knowledgeable and provide exemplary customer service, treating all customers with high regard.
- The company’s commitment to sustainability is evident through its focus on renewable energy sources, advanced technologies for energy optimization, and eco-friendly practices.
- Customers highly recommend the company for its exceptional service, sustainability commitment, and comprehensive off-grid solutions.
Summarizing:
Do we recommend Susitna Energy Solutions services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Susitna Energy Solutions is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Susitna Energy Solutions stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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