Sustainergy Cooperative Overview
Expert Score: 4.9/5
Sustainergy Cooperative is an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sustainergy Cooperative’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Attic Insulationm Wall Insulation, Air Sealing, Solar Power & Energy
Online Presence and Engagement: Their website attracts 1039 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OH, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Sustainergy Cooperative for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sustainergy Cooperative Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.8 |
| yelp.com | 6 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 54 | 4.8 |
| birdeye.com | 141 | 4.9 |
| Google reviews | 119 | 4.9 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sustainergy Cooperative Reviews
| Company Website | sustainergy.coop |
| Year Founded | – |
| Areas Served | OH |
| Services Offered | Attic Insulationm Wall Insulation, Air Sealing, Solar Power & Energy |
| Roofing service | – |
| Panel Options | Monocrystalline, polycrystalline, thin-film solar panels |
| Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | – |
Sustainergy Cooperative Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,039 | 2 | 57 | 0.45 | 30.63% | 54.06% | 0.53% | 5.15% | 0.04% | 9.59% |
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Sustainergy Cooperative Social Media
What do Customers Say about the Sustainergy Cooperative?
energysage.com
No reviews
solarreviews.com
Positive Aspects:
- Seamless Process: Customers appreciate the smooth experience from consultation to installation.
- Tailored Solutions: Sustainergy provides customized solutions that match energy needs and budgets.
Negative Aspects:
- None Mentioned: There are no specific negative aspects reported in the reviews.
yelp.com
Positive Aspects:
- Professional Approach: Customers appreciate Sustainergy’s knowledgeable team and various service options.
- Timely Completion: They efficiently schedule and complete projects, including attic insulation, ventilation, and encapsulation.
- Solar Installation: Positive feedback on solar panel installation, especially during challenging weather conditions.
Negative Aspects:
- Gable Wall Insulation: Some reviews mention limitations due to drywall proximity to cinderblock walls.
- Service Exclusions: Sustainergy doesn’t offer services related to boilers, furnaces, HVAC, or water heaters.
consumeraffairs.com
No reviews
bbb.org
No reviews
trustpilot.com
No reviews
indeed.com
Positive Aspects:
- Team Collaboration: Employees appreciate the cooperative and collaborative work environment.
- Mission-Driven: Sustainergy’s commitment to sustainability and clean energy resonates with staff.
- Work-Life Balance: Positive feedback on maintaining a healthy work-life balance.
Negative Aspects:
- Communication Challenges: Some reviews mention communication gaps within the team.
- Resource Constraints: A few employees express concerns about limited resources.
- Growth Opportunities: Sustainergy could enhance professional development opportunities.
angi.com
Positive Aspects:
- Expertise: Customers appreciate Sustainergy’s knowledgeable team, especially regarding attic insulation, ventilation, and encapsulation.
- Professionalism: They offer a building science-centered approach, focusing on solutions rather than just products.
- Solar Installation: Positive feedback on installing 31 solar panels, even in challenging weather conditions.
Negative Aspects:
- Gable Wall Insulation: Due to drywall proximity to cinderblock walls, insulation couldn’t be applied to end (“gable”) walls.
- Service Exclusions: Sustainergy doesn’t handle boilers, furnaces, HVAC, or water heaters.
birdeye.com
Positive Criteriums:
- Great Onboarding Experience: Customers appreciate the smooth onboarding process and professional setup.
- Top-Notch Customer Service: The support team at Birdeye is responsive, providing timely assistance.
- AI Tool for Varied Responses: Users find the AI tool helpful for creating diverse review responses.
Negative Criteriums:
- Persistent Sales Calls: Some users report receiving repeated sales calls despite expressing disinterest.
- Issues with Delivering Reviews: A customer claims that Birdeye failed to deliver reviews to Google as promised.
Google Reviews
Positive Aspects:
- Energy Efficiency Services: Sustainergy offers low-cost, high-impact energy efficiency solutions to homeowners in the Cincinnati, OH area. Services include insulation installation, air sealing, crawlspace solutions, and energy assessments.
- Solar and Battery Installations: The company specializes in residential solar, battery storage, and indoor air quality services. They use equipment from Enphase Energy and SolarEdge.
Negative Points:
- Lack of Customer Ratings: Unfortunately, there are no specific customer ratings available on Google My Business for Sustainergy Cooperative.
- Limited Service Areas: Sustainergy operates in parts of Kentucky and Ohio, which may limit accessibility for some homeowners.
Summarizing:
Do we recommend Sustainergy Cooperative services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sustainergy Cooperative is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Sustainergy Cooperative stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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