The Solar Exchange Overview
Expert Score: 4.1/5
Founded in: 1989
The Solar Exchange, established in 1989, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: The Solar Exchange’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Customized Solar Solutions: They provide solar solutions tailored to the specific needs of the customer. Solar Panels: They offer three types of panels – Monocrystalline, Polycrystalline, and Thin-film. Inverters: They provide two main types of inverters – String Inverters and Micro-inverters. Batteries: They offer battery solutions for storing excess power. Installation: They provide installation services for both roof and ground-mounted systems. Upgrades: They offer services to upgrade existing solar systems. Repairs: They provide repair services for solar systems.
Online Presence and Engagement: Their website attracts 818 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering The Solar Exchange for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
The Solar Exchange Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 12 | 4.0 |
| yelp.com | No reviews | No reviews |
| bbb.org | 2 | 3.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 30 | 4.1 |
| Google reviews | 19 | 4.4 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
The Solar Exchange Reviews
| Company Website | thesolarexchange.com |
| Year Founded | 1989 |
| Areas Served | AZ |
| Services Offered | Customized Solar Solutions: They provide solar solutions tailored to the specific needs of the customer. Solar Panels: They offer three types of panels – Monocrystalline, Polycrystalline, and Thin-film. Inverters: They provide two main types of inverters – String Inverters and Micro-inverters. Batteries: They offer battery solutions for storing excess power. Installation: They provide installation services for both roof and ground-mounted systems. Upgrades: They offer services to upgrade existing solar systems. Repairs: They provide repair services for solar systems. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film panels |
| Battery Installations | Lithium-Iron Phosphate batteries |
| Certifications | – |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25-year warranty on the solar panels themselves, workmanship warranty for the first 2 years of purchase. |
The Solar Exchange Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 10 | 1 | 0 | 0.44 | 31.08% | 49.77% | 0.71% | 12.57% | 0.37% | 4.19% |
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The Solar Exchange Social Media
What do Customers Say about the The Solar Exchange?
Positive reviews:
Custumers highlight the company’s great customer service and fast installation. One customer from Snowflake, Arizona, praised the company for their service and recommended them to others.
Negative reviews:
A customer from Wickenburg, Arizona, expressed dissatisfaction with the company’s follow-up service. They reported that their panels were only producing about 10% of their expected output, and they felt that The Solar Exchange was not providing adequate assistance.
Positive Aspects:
One customer emphasizes that Solar Exchange performs top-notch installations and has exceptional employees.
Negative Aspects:
One client describes the company’s work in one word – a nightmare, although the objectivity of this feedback is questionable.
Positive Feedback:
Customers appreciate the company’s knowledgeable and polite staff.
The team’s timely communication and clear explanations of the solar system operations have been praised.
Customers have also mentioned that the company fixed previous installation issues and cleaned up after the work.
Negative Feedback:
There was a complaint about the company’s limited service area.
A customer felt that the company was abrupt and wasted their time due to the lack of clear service area information on their website.
Positive aspects:
Prompt installation and friendly staff.
Negative Aspects:
Issues with warranty claims and lack of transparency regarding financing and panel manufacturers.
Summarizing:
Do we recommend The Solar Exchange services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, The Solar Exchange is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, The Solar Exchange stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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