Topp Home Overview
Expert Score: 5.0/5
Founded in: 2022
Topp Home, established in 2022, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Topp Home’s Offerings
Customer Experience: With an average rating of 5.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Roofing, Solar panels, Windows & doors, Siding, Gutters
Online Presence and Engagement: Their website attracts 6416 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Topp Home for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Topp Home Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
yelp.com | 2 | 5.0 |
bbb.org | 3 | 5.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | 1 | 5.0 |
birdeye.com | No reviews | No reviews |
Google reviews | 36 | 5.0 |
Expert Score | 5.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Topp Home Reviews
Company Website | mytopphome.com |
Year Founded | 2022 |
Areas Served | PA |
Services Offered | Roofing, Solar panels, Windows & doors, Siding, Gutters |
Roofing service | yes |
Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
Certifications | NABCEP |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A |
Warranty | – |
Topp Home Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
6,416 | 1 | 0 | 0.99 | 42.54% | 37.20% | 0.88% | 11.70% | 0.19% | 6.59% |
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What do Customers Say about the Topp Home?
Positive Criteria:
- Quality of Work: Many customers praised the high quality of materials and workmanship. They appreciated the durability and aesthetic appeal of the installations.
- Customer Service: Reviewers frequently mentioned the friendly and professional demeanor of the staff. They felt well-informed and supported throughout the process.
- Efficiency: Several customers highlighted the quick and efficient completion of projects, often finishing ahead of schedule.
- Communication: Positive feedback often included commendations for clear and consistent communication from the company, ensuring customers were kept in the loop.
Negative Criteria:
- Pricing: Some customers felt that the services were on the pricier side, although they acknowledged the quality of work.
- Scheduling Issues: A few reviews mentioned delays in project start times or rescheduling issues, which caused inconvenience.
- Post-Installation Support: There were occasional complaints about the responsiveness of the company to post-installation issues or follow-up services.
Positive Criteria:
- Quality of Work: Many customers praised the high quality of the roofing, solar panel installations, and other home improvement services.
- Professionalism: The staff’s professionalism and courteous behavior were frequently highlighted.
- Customer Service: Positive reviews often mentioned the responsive and helpful customer service, with staff being readily available to answer questions and address concerns.
- Efficiency: Several customers appreciated the efficient and timely completion of projects, often ahead of schedule.
Negative Criteria:
- Communication Issues: Some customers reported delays in communication, particularly during the initial consultation phase.
- Installation Delays: A few reviews mentioned delays in the installation process, which caused inconvenience.
- Post-Installation Support: There were occasional complaints about the lack of follow-up support after the installation was completed.
- Cost Concerns: A handful of customers felt that the pricing was higher than expected or not fully transparent.
Positive Criteria:
- High-Quality Work: Customers appreciated the excellent quality of roofing and solar panel installations.
- Professional Staff: The professionalism and courteous behavior of the staff were frequently praised.
- Responsive Customer Service: Many reviews mentioned the helpful and responsive customer service.
- Timely Completion: Several customers noted that projects were completed efficiently and often ahead of schedule.
Negative Criteria:
- Communication Delays: Some customers experienced delays in communication, especially during the initial consultation phase.
- Installation Delays: A few reviews mentioned delays in the installation process, causing inconvenience.
- Post-Installation Support: There were occasional complaints about the lack of follow-up support after the installation was completed.
- Cost Transparency: A handful of customers felt that the pricing was higher than expected or not fully transparent.
Positive Criteria:
- Quality of Service: Many customers praised the high quality of services provided, noting that the team was professional and efficient.
- Customer Support: Positive feedback often highlighted the responsive and helpful customer support, with representatives being described as friendly and knowledgeable.
- Timeliness: Several reviews mentioned that services were delivered on time, meeting or exceeding expectations.
- Value for Money: Customers appreciated the competitive pricing, feeling they received good value for the services rendered.
Negative Criteria:
- Communication Issues: Some customers reported difficulties in communication, citing delays in responses or misunderstandings.
- Service Delays: A few reviews mentioned that services were not completed within the promised timeframe, causing inconvenience.
- Quality Inconsistencies: There were occasional complaints about inconsistencies in the quality of service, with some customers experiencing subpar results.
- Pricing Concerns: A minority of reviews expressed dissatisfaction with the pricing, feeling that the costs were higher than anticipated for the services received.
Summarizing:
Do we recommend Topp Home services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Topp Home is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Topp Home stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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