Total Solutions Solar review

"Worst business partners imaginable; inept, ineffectual, and downright nasty and ignorant. As for intelligence, he wasn't exactly the brightest bulb in the box." - Jackson F.

"No. They take advantage of the elderly, and their output is poor. The scam capital of the United States is home to some of the worst engineers and con artists I've ever encountered, and dealing with them made me sick to my stomach." - Owen V.

"Total Solar Solutions and I didn't start off talking. Instead, a sales rep reached out to me on August 18, 2020, and I agreed to have someone come to my house the following day to assess my home's suitability as a potential installation site and collect some baseline data on products and pricing. The next day, on August 19, 2020, Mr. Daniel showed up at my home and immediately put me on edge with what I recognized as high-pressure sales tactics, such as his boast that he was the top salesperson in the region. Despite my awkwardness and isolation, I reiterated that this meeting was for information only, and Mr. Daniel seemed to agree. Mr. Daniel did not know the answer to any of the questions about how solar site suitability is measured. He assured me that the location was ideal for a solar installation without ever having taken any measurements or readings, but he refused to give me any written materials, not even the most fundamental informational materials. Instead, he reassured me that signing a few documents was standard procedure in order to obtain the data I had requested. To get my signature, he blatantly lied about the legal status of the documents he presented to me. In an email to Mr. Daniel at Total Solar Solutions dated September 23, 2020, I explained that I was not yet prepared to begin working on the project. Mr. Daniel visited my home on September 29, 2020, to persuade me to proceed with the project. When I mentioned to Mr. Daniel that I'd reached out to someone at the company a week earlier, he insisted that nobody had any idea I'd done so. Then he threatened to send me to collections for 15% of the total project cost. Naturally, I was taken aback by his personal visit and the insistent tone with which he urged me to move forward with the project." - Alexander G.

"So, the salesman Maverick visits me at my house and sits down with my wife and me to explain the procedure. To cut a long story short, he makes it sound like it will be easy to get done, so I ask him some questions about payments and the final aspect, and he tells me that we will need two loans in order to keep the payments manageable. I was skeptical at first because I couldn't see how having two loans could help me save money. Maverick reassured him, "Oh, don't worry; with the tax money you'll be getting, you'll be able to pay this first loan without having to pay anything out of pocket." Thus, I remarked, "ok, that makes sense now." However, when it comes time to file my taxes, my tax advisor informs me that I will not receive any payment for having this system installed, but rather a tax credit. My face is flushing as I think about this, and I have to say, hmm. At the time of the sale, I mentioned what Mr. Maverick had told me. As the tax expert points out, however, that happened a long time ago. In the end, I'm still paying more for my electricity because I took out a loan with a high-interest rate. Okay, Mr. Maverick, what do we do now? He apologizes, saying he must find a better way to express himself in the future. Oops! I am really pissed off at these jerks. I would grade this as a failing grade." - Kai W.

"The consultant said we could include mini-splits in the loan and that the interest rate would be a guaranteed 1.49 percent. The $15.5K loan for the mini-splits ballooned to $24K after we ran the numbers. Once I decided to back out of the deal, I learned that there would be a 25% premium added to the loan. Additionally, their quote is more expensive than the market standard. This is not a business I have faith in." - Gabriel P.