Multi-Location Company.
TruHome Pros Overview
Expert Score: 4.5/5
Founded in: 2020
TruHome Pros, established in 2020, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: TruHome Pros’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Design & Installation Service: They source solar panels from leading manufacturers, ensuring a perfect fit for your roof’s footprint and orientation. An engineering inspection evaluates your roof’s condition and electrical panel capacity. Installation typically takes 1-3 days. Solar Panel Repair Service: TruHome Pros diagnoses solar energy drops and replaces damaged or defective panels, especially if they’re under warranty. Solar Panel Maintenance & Cleaning Service: Regular rinsing ensures maximum efficiency. If you’re uncomfortable accessing your roof, their maintenance service keeps your panels clean. Battery Storage For Solar Service: Pairing solar panels with a battery system allows energy storage instead of returning excess energy to the grid. TruHome Pros can assess whether battery storage is worth it for your situation. EV Charging Station Service: If you own or plan to own an electric vehicle, they expertly install home charging systems to keep your vehicle’s tank “filled to the top”.
Online Presence and Engagement: Their website attracts 1245 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, MI, WI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of D+, reflecting their industry compliance and service quality.
Whether you’re considering TruHome Pros for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
TruHome Pros Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 2 | 2.5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 65 | 3.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 232 | 4.8 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
TruHome Pros Reviews
| Company Website | truhome-pros.com |
| Year Founded | 2020 |
| Areas Served | IL, MI, WI |
| Services Offered | Solar Panel Design & Installation Service: They source solar panels from leading manufacturers, ensuring a perfect fit for your roof’s footprint and orientation. An engineering inspection evaluates your roof’s condition and electrical panel capacity. Installation typically takes 1-3 days. Solar Panel Repair Service: TruHome Pros diagnoses solar energy drops and replaces damaged or defective panels, especially if they’re under warranty. Solar Panel Maintenance & Cleaning Service: Regular rinsing ensures maximum efficiency. If you’re uncomfortable accessing your roof, their maintenance service keeps your panels clean. Battery Storage For Solar Service: Pairing solar panels with a battery system allows energy storage instead of returning excess energy to the grid. TruHome Pros can assess whether battery storage is worth it for your situation. EV Charging Station Service: If you own or plan to own an electric vehicle, they expertly install home charging systems to keep your vehicle’s tank “filled to the top”. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | Monocrystalline Solar Panels: These panels are made from a single crystal structure, making them highly efficient and space-saving. They perform well even in low-light conditions. Polycrystalline Solar Panels: These panels are also made from crystalline silicon, but they have a less uniform appearance. They are cost-effective and offer good performance. Thin-Film Solar Panels: These flexible panels are lightweight and can be integrated into various surfaces. While less efficient than crystalline panels, they are versatile and suitable for certain installations. Bifacial Solar Panels: These panels capture sunlight from both sides, increasing overall energy production. They work well in reflective environments (e.g., snow-covered ground). PERC (Passivated Emitter Rear Contact) Solar Panels: These advanced monocrystalline panels have a rear contact design, improving efficiency by reducing energy loss. |
| Battery Installations | – |
| Certifications | NABCEP |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | D+ |
| Warranty | – |
TruHome Pros Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,568 | 0 | 0 | 0.68 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the TruHome Pros?
Positive Reviews:
A satisfied customer, praised the professional and efficient service provided by TruHome Pros. He expressed excitement about the anticipated changes in energy use after working with the TruHome Pros team.
Another customer appreciated the company’s honesty and thoroughness in explaining the entire solar process. The customer plans to recommend the company to neighbors and friends.
Positive Aspects:
TruHome Pros is described as an honest and thorough company when explaining the solar energy process. Customers appreciate the time taken to explain if solar would work for their families.
Popular roles include Sales Representative, Appointment Generator, and Canvasser, with competitive salaries.
Negative Aspects:
Some employees mention issues with the Member Services department, particularly related to management.
Positive Criteria:
Affordable Solar Panel Systems: TruHome Pros collaborates closely with homeowners in Illinois, Wisconsin, and Michigan to design and install highly affordable solar panel systems. These systems help save on energy bills and, in some cases, eliminate monthly utility charges.
Excellent Customer Service: Customers appreciate the company’s customer service throughout the process, from sales to installation.
Green Energy Savings: Going green with TruHome Pros has saved customers significant money.
Summarizing:
Do we recommend TruHome Pros services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, TruHome Pros is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, TruHome Pros stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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