Unicity Solar Energy Overview
Expert Score: 4.6/5
Founded in: 2018
Service Areas: AZ, FL, NC, SC
Certifications & Licenses: BBB
Unicity Solar Energy, established in 2018, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Unicity Solar Energy’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Initial Site Evaluation: They handle the entire process from initial site evaluation to custom engineering. Custom Engineering: They provide custom engineering solutions for your solar energy needs. Permitting: They take care of all the permits and paperwork. System Installation and Activation: They handle the installation and activation of the solar energy system. 24/7 Customer Service: Their friendly, USA based team members are available 24/7 to ensure your transition to renewable energy is seamless and enjoyable. Solar Panel Installation: They install solar panels made up of photovoltaic (PV) Cells. Electricity Conversion: They use micro-inverters on the back of each solar panel to convert DC electricity into “Alternating Current” (AC) electricity needed to power your home. Net Meter Installation: They install a net meter that measures the electricity you’re drawing from the grid, and the excess electricity your solar panels are producing and sending into the grid.
Online Presence and Engagement: Their website attracts 6862 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, FL, NC, SC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Unicity Solar Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Unicity Solar Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 50 | 4.5 |
| solarreviews.com | 22 | 3.8 |
| yelp.com | 4 | 4.0 |
| bbb.org | 26 | 3.3 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 2.3 |
| birdeye.com | 364 | 4.7 |
| Google reviews | 313 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Unicity Solar Energy Reviews
| Company Website | unicitysolar.com |
| Year Founded | 2018 |
| Areas Served | AZ, FL, NC, SC |
| Services Offered | Initial Site Evaluation: They handle the entire process from initial site evaluation to custom engineering. Custom Engineering: They provide custom engineering solutions for your solar energy needs. Permitting: They take care of all the permits and paperwork. System Installation and Activation: They handle the installation and activation of the solar energy system. 24/7 Customer Service: Their friendly, USA based team members are available 24/7 to ensure your transition to renewable energy is seamless and enjoyable. Solar Panel Installation: They install solar panels made up of photovoltaic (PV) Cells. Electricity Conversion: They use micro-inverters on the back of each solar panel to convert DC electricity into “Alternating Current” (AC) electricity needed to power your home. Net Meter Installation: They install a net meter that measures the electricity you’re drawing from the grid, and the excess electricity your solar panels are producing and sending into the grid. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | Silfab, Panasonic |
| Battery Installations | Enphase, Tesla |
| Certifications | BBB |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25-Year Panel Production Warranty, 25-Year Enphase Warranty, 25 Year No-Coast Warranty Service. |
Unicity Solar Energy Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5,638 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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Unicity Solar Energy Social Media
What do Customers Say about the Unicity Solar Energy?
Positive reviews:
- Customers appreciate the company’s long-standing experience in solar installations.
- The company’s 25-year warranties on system components, workmanship, and materials, along with a roof penetration guarantee, are highly valued.
- Unicity Solar Energy is recognized for its quality service and value for money.
Negative reviews:
- One customer had a poor experience with Unicity’s roofing company, leading to multiple problems and lack of resolution.
- Another customer reported issues with the reporting application for over a year, despite multiple attempts to contact the company.
- A customer felt rushed by the sales representative and experienced communication issues during the project’s initial stages.
Positive reviews:
- A customer mentioned that Unicity was great from beginning to end. Their solar panels have been on for about 5 months and they haven’t had a power bill higher than $10.
- Another customer from Spring Hill, FL recommended Unicity Solar Energy for their quality service.
Negative reviews:
- A customer warned others about Unicity Solar. They were offered a 6kw system that was supposed to reduce their $174 electric bill to $82, but it seems they were not satisfied with the outcome.
Positive reviews:
- The customer commented that the installed system is working as promised, eliminating electricity bills since it was activated six months ago. Initial skepticism dissipated after researching the company and its manufacturers. The owner, Matt, personally answered all questions, which was appreciated.
- Another customer commented that he reduced his average bill by about 30%. He then helped two of my friends and now I don’t even have to pay for my solar next year.
Negative reviews:
- Some customers have expressed dissatisfaction with the difference between the proposed 6kw system and the 6kw system they installed.
- There were also concerns raised about their agreement fulfillment.
Positive reviews:
- The customer from central Florida praises Unicity Solar for their professional installation of a 13 kWh system, which has been problem-free for nearly two years.
- After a storm damaged their home, Unicity Solar offered a significant discount on panel removal and replacement, demonstrating their commitment to customer service.
- The customer had a positive experience with Unicity Solar, praising their professionalism and responsiveness.
- When the solar units underperformed, Unicity promptly rectified the issue by installing additional panels at no extra cost.
Negative reviews:
- The customer has been struggling with Unicity Solar Energy, LLC for two years over an unresolved dispute. Despite their efforts to contact the company and request a refund for undelivered services, they have received no response or assistance from either Unicity or Enerbank, the bank that provided the loan.
- The customer is dissatisfied with Unicity Solar Energy, LLC, claiming they received a partial solar array and found faulty installations upon their return. They also mentioned disconnected power lines and a significant number of ungrounded solar panels.
Negative reviews:
- Some customers have reported poor communication and follow-up.
- There have been instances of failed inspections and non-compliance with engineer diagrams.
- Some customers have reported damage to their roofs during the installation process.
Positive reviews:
- The customer is extremely satisfied with the company’s professional team and exceptional service, and is impressed with the brilliant performance of the installed solar panels.
- Another customer commented: “Brad, our contractor, provided exceptional service and was always available to answer our questions. His valuable contribution to the company is commendable and certainly a pleasure to work with.”
Negative reviews:
- The customer left feedback that the solar system installed by Unicity promised to cover all consumption, but it did not live up to expectations, resulting in additional electricity bills.
- Another customer commented that despite numerous repair attempts, the solar panels often shut down, resulting in minimal savings on the electricity bill. Communication problems and a lack of monitoring exacerbate the problem, making it difficult to resolve the issue during business hours.
Summarizing:
Do we recommend Unicity Solar Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Unicity Solar Energy is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Unicity Solar Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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