Universal Solar Direct of Indiana Overview
Expert Score: 4.2/5
Founded in: 2014
Universal Solar Direct of Indiana, established in 2014, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Universal Solar Direct of Indiana’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Professional installation of solar panel systems for homes and businesses. Repair Services: Includes inspection, cleaning, repair, and replacement of inverters and other solar components1. Free Estimates: No-obligation in-person assessments to evaluate solar options and potential savings. Battery Storage Solutions: Installation of battery storage systems to store excess solar energy. EV Car Chargers: Installation of electric vehicle charging stations.
Online Presence and Engagement: Their website attracts 396 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IN, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Universal Solar Direct of Indiana for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Universal Solar Direct of Indiana Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 74 | 4.5 |
| solarreviews.com | 24 | 3.3 |
| yelp.com | No reviews | No reviews |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 10 | 4.6 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Universal Solar Direct of Indiana Reviews
| Company Website | indiana.universalsolardirect.com |
| Year Founded | 2014 |
| Areas Served | IN |
| Services Offered | Solar Panel Installation: Professional installation of solar panel systems for homes and businesses. Repair Services: Includes inspection, cleaning, repair, and replacement of inverters and other solar components1. Free Estimates: No-obligation in-person assessments to evaluate solar options and potential savings. Battery Storage Solutions: Installation of battery storage systems to store excess solar energy. EV Car Chargers: Installation of electric vehicle charging stations. |
| Roofing service | – |
| Panel Options | solaredge, LG Chem |
| Battery Installations | enphase |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | – |
Universal Solar Direct of Indiana Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 396 | 2 | 48 | 0.16 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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Universal Solar Direct of Indiana Social Media
What do Customers Say about the Universal Solar Direct of Indiana?
energysage.com
Positive Aspects:
- Customer Service: Many customers praised the responsive and helpful customer service, noting that issues were resolved promptly.
- Professional Installers: The installation process was often described as smooth and professional, with experienced installers ensuring high-quality work.
- Financing Options: The company offers attractive financing options, including 0% interest for 9 years, which many customers found beneficial.
Negative Aspects:
- Communication Issues: Some customers reported poor communication, particularly regarding follow-ups and updates post-installation.
- Project Delays: There were instances of delays in project completion, causing frustration among customers.
- Responsibility Confusion: A few reviews mentioned confusion over responsibilities between the company and the energy provider, leading to unresolved issues.
solarreviews.com
Positive Aspects:
- Professional Installation: Many customers appreciated the smooth and professional installation process, highlighting the expertise of the installers.
- Customer Service: Positive feedback often mentioned responsive and helpful customer service, with issues being addressed promptly.
- Quality of Work: Several reviews praised the high quality of the installation work and the overall performance of the solar panels.
Negative Aspects:
- Communication Issues: Some customers reported difficulties in communication, particularly with follow-ups and getting responses to their queries.
- Project Delays: There were instances where projects were delayed, causing inconvenience and frustration for some customers.
- After-Sales Support: A few reviews mentioned inadequate after-sales support, with issues taking longer than expected to resolve.
Google Reviews
Positive Aspects:
- Professionalism: Many customers praised the professionalism and expertise of the installation team.
- Efficiency: Reviews often highlight the quick and efficient installation process.
- Customer Service: Positive feedback frequently mentions the helpful and responsive customer service.
- Cost Savings: Several customers noted significant reductions in their electricity bills after installation.
- Quality of Products: The high quality and reliability of the solar panels and related equipment were commonly appreciated.
Negative Aspects:
- Communication Delays: Some customers experienced delays in communication, particularly during the initial consultation phase.
- Installation Issues: A few reviews mentioned minor issues during installation, such as scheduling conflicts or incomplete installations.
- Post-Installation Support: There were occasional complaints about the responsiveness of the company to post-installation support requests.
Summarizing:
Do we recommend Universal Solar Direct of Indiana services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Universal Solar Direct of Indiana is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Universal Solar Direct of Indiana stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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