Urban Solar Group review

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Urban Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you're looking for an experienced solar provider known for both quality and reliability, Urban Solar stands out as a premier choice in the solar installation industry.
4.2Expert Score
Market Leader

1225 Broken Sound Pkwy NW Suite F, Boca Raton, FL 33487, United States, 8883876527

Urban Solar Overview

Expert Score: 4.2/5
Founded in: 2013
Service Areas: FL
Certifications & Licences: SEIA, SPW, BBB
Urban Solar, established in 2013, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Urban Solar’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Battery Bank Services, Ground-mounted System Services, Meter Services, Solar Electric/PV System Installation, Grid-tied Solar System Services, Inverter Services.
Online Presence and Engagement: Their website attracts 7268 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, SPW, BBB, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Urban Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Urban Solar Reviews

 SourceVotesAverage Score
energysage.com194.5
solarreviews.com623.9
yelp.com202.8
bbb.org323.3
consumeraffairs.comNo reviewsNo reviews
indeed.com42.5
trustpilot.comNo reviewsNo reviews
angi.comNo reviewsNo reviews
birdeye.comNo reviewsNo reviews
Google reviews4884.3
Expert Score4.2

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Urban Solar Reviews

Company Websiteurbansolar.com
Year Founded2013
Areas ServedFL
Services OfferedSolar Panel Installation, Battery Bank Services, Ground-mounted System Services, Meter Services, Solar Electric/PV System Installation, Grid-tied Solar System Services, Inverter Services.
Roofing service
Tesla energy equipment installationyes
Panel Options
  • QCells
Battery Installations
  • Enphase Energy
  • Tesla PowerWall
CertificationsSEIA, SPW, BBB
Military discounts
Solar system leases service
Expands dealership network
Delegates installation to subcontractors
BBB RatingA
Warranty25-year – Workmanship warranty.

Urban Solar Website Visits Trend: negative

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
8,0460260.32.38%97.62%
Popular Myths About Solar Panels Busted 5

Urban Solar Social Media


What do Customers Say about the Urban Solar?

energysage.com

Positive Reviews:

  • Urban Solar prioritizes customer service, building meaningful relationships with their customers. They offer turnkey installation services, allowing customers to enjoy the benefits of solar energy with ease.
  • Urban Solar provides the best quality solar products available in the industry, ensuring optimal performance for their customers’ systems.
  • Homeowners appreciate Urban Solar’s easy and pressure-free way to obtain a solar quote. They handle all aspects of design, installation, and financing, making the process hassle-free.

Negative Reviews:

  • Some customers mention that Urban Solar’s process doesn’t involve face-to-face meetings, which may be a drawback for those who prefer in-person interactions.
  • While the installation timeline typically ranges from 30 to 60 days, some customers have experienced longer wait times.
solarreviews.com

Positive Reviews:

  • Urban Solar did a very professional job, installing solar.
  • Several customers had a great experience with Urban Solar.
  • The company was praised for its transparency about reputation and competitiveness of loan options.

Negative Reviews:

  • Some customers complained about delays in getting the permit and a start date.
  • There were issues with the loan company cancelling the loan due to the delay.
  • Some customers were dissatisfied with the company’s response to their concerns.
yelp.com

Positive Reviews:

  • Super professional and knowledgeable experience during installation.
  • Amazing service with hands-on support throughout the process.
  • Excellent communication and knowledgeable staff.

Negative Reviews:

  • Frustration due to lengthy permit and start date delays.
  • Issues with after-sales support and installation delays.
consumeraffairs.com
No reviews
bbb.org

Positive Reviews:

  • Some customers express satisfaction with Urban Solar’s performance.
  • The company provides solar energy solutions.

Negative Reviews:

  • Problems during the installation process.
  • Unresponsive customer support.
  • Broken promises.
  • Increased energy bills and frustration for some customers.
trustpilot.com
No reviews
indeed.com

Positive Reviews:

  • The company is amazing! The owners and management are very down to earth and great to work with.
  • The culture of the company is very family oriented.
  • The solar industry is a booming field in Florida. This is a great opportunity to be involved in a field that is growing at a fast pace.
  • Urban Solar is one of the leaders in the market with great customer reviews.

Negative Reviews:

  • Other employees not pulling their weight.
  • The company is unable to run the east coast office in a way that is good for a salesperson.
  • They don’t like to pay their employees and are very disorganized.
  • People quit every week.
angi.com
No reviews
birdeye.com
No reviews
Google Reviews

Positive Reviews:

  • Urban Solar did a very professional job, installing our solar.
  • Several of our neighbors had solar before us and had shared with us many of their “not so great experiences”. So we were unsure whether to even go solar, but we did our homework and our research.
  • We connected with Urban Solar through a recommendation, and have been completely satisfied.
  • Urban Solar held our hands each step of the way.

Negative Reviews:

  • The roof was installed on time with no problems. Urban took months to get the permit and a start date. With nothing but excuses.
  • When the install date came up the loan company said it was past the allotted time and cancelled the loan.

Summarizing:

Do we recommend Urban Solar services?

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Urban Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Urban Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy Ryzhyy is a Research Expert and Copywriter at Solar Power Systems. Andriy’s experience in digital marketing automation and renewable energy sources, passion for applying mathematical principles to real-life tasks, and devotion to developing eco-friendly energy resources—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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