Urban Solar Overview
Expert Score: 4.2/5
Founded in: 2013
Urban Solar, established in 2013, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Urban Solar’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Battery Bank Services, Ground-mounted System Services, Meter Services, Solar Electric/PV System Installation, Grid-tied Solar System Services, Inverter Services.
Online Presence and Engagement: Their website attracts 1359 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, SPW, BBB, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Urban Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Urban Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 19 | 4.5 |
| solarreviews.com | 62 | 3.9 |
| yelp.com | 20 | 2.8 |
| bbb.org | 32 | 3.3 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 2.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 488 | 4.3 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Urban Solar Reviews
| Company Website | urbansolar.com |
| Year Founded | 2013 |
| Areas Served | FL |
| Services Offered | Solar Panel Installation, Battery Bank Services, Ground-mounted System Services, Meter Services, Solar Electric/PV System Installation, Grid-tied Solar System Services, Inverter Services. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | SEIA, SPW, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A |
| Warranty | 25-year – Workmanship warranty. |
Urban Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,359 | 2 | 30 | 0.41 | 46.39% | 34.42% | 0.76% | 6.30% | 0.05% | 12.08% |
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Urban Solar Social Media
What do Customers Say about the Urban Solar?
energysage.com
Positive Reviews:
- Urban Solar prioritizes customer service, building meaningful relationships with their customers. They offer turnkey installation services, allowing customers to enjoy the benefits of solar energy with ease.
- Urban Solar provides the best quality solar products available in the industry, ensuring optimal performance for their customers’ systems.
- Homeowners appreciate Urban Solar’s easy and pressure-free way to obtain a solar quote. They handle all aspects of design, installation, and financing, making the process hassle-free.
Negative Reviews:
- Some customers mention that Urban Solar’s process doesn’t involve face-to-face meetings, which may be a drawback for those who prefer in-person interactions.
- While the installation timeline typically ranges from 30 to 60 days, some customers have experienced longer wait times.
solarreviews.com
Positive Reviews:
- Urban Solar did a very professional job, installing solar.
- Several customers had a great experience with Urban Solar.
- The company was praised for its transparency about reputation and competitiveness of loan options.
Negative Reviews:
- Some customers complained about delays in getting the permit and a start date.
- There were issues with the loan company cancelling the loan due to the delay.
- Some customers were dissatisfied with the company’s response to their concerns.
yelp.com
Positive Reviews:
- Super professional and knowledgeable experience during installation.
- Amazing service with hands-on support throughout the process.
- Excellent communication and knowledgeable staff.
Negative Reviews:
- Frustration due to lengthy permit and start date delays.
- Issues with after-sales support and installation delays.
bbb.org
Positive Reviews:
- Some customers express satisfaction with Urban Solar’s performance.
- The company provides solar energy solutions.
Negative Reviews:
- Problems during the installation process.
- Unresponsive customer support.
- Broken promises.
- Increased energy bills and frustration for some customers.
indeed.com
Positive Reviews:
- The company is amazing! The owners and management are very down to earth and great to work with.
- The culture of the company is very family oriented.
- The solar industry is a booming field in Florida. This is a great opportunity to be involved in a field that is growing at a fast pace.
- Urban Solar is one of the leaders in the market with great customer reviews.
Negative Reviews:
- Other employees not pulling their weight.
- The company is unable to run the east coast office in a way that is good for a salesperson.
- They don’t like to pay their employees and are very disorganized.
- People quit every week.
Google Reviews
Positive Reviews:
- Urban Solar did a very professional job, installing our solar.
- Several of our neighbors had solar before us and had shared with us many of their “not so great experiences”. So we were unsure whether to even go solar, but we did our homework and our research.
- We connected with Urban Solar through a recommendation, and have been completely satisfied.
- Urban Solar held our hands each step of the way.
Negative Reviews:
- The roof was installed on time with no problems. Urban took months to get the permit and a start date. With nothing but excuses.
- When the install date came up the loan company said it was past the allotted time and cancelled the loan.
Summarizing:
Do we recommend Urban Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Urban Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Urban Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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