Multi-Location Company.
V3 Electric Overview
Expert Score: 4.2/5
Founded in: 2014
V3 Electric, established in 2014, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: V3 Electric’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including V3 Electric offers the following services: Residential Solar Provider: They provide solar energy solutions for residential properties. Energy Consultation: They offer consultations to help you understand your energy options and see if your home qualifies for solar. Custom System Design: They design a solar energy system to fit your specific needs. Installation and Maintenance: They handle the installation of the solar panels and provide maintenance services.
Online Presence and Engagement: Their website attracts 8444 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Industry Certifications: V3 Electric has multiple industry certifications., and maintains a BBB rating of B, reflecting their industry compliance and service quality.
Whether you’re considering V3 Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
V3 Electric Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 29 | 4.0 |
solarreviews.com | 25 | 2.9 |
yelp.com | 27 | 2.3 |
bbb.org | 5 | 4.6 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 212 | 4.0 |
trustpilot.com | 1 | 3.2 |
angi.com | No reviews | No reviews |
birdeye.com | 923 | 4.3 |
Google reviews | 338 | 4.2 |
Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
V3 Electric Reviews
Company Website | v3electric.com |
Year Founded | 2014 |
Areas Served | CA |
Services Offered | V3 Electric offers the following services: Residential Solar Provider: They provide solar energy solutions for residential properties. Energy Consultation: They offer consultations to help you understand your energy options and see if your home qualifies for solar. Custom System Design: They design a solar energy system to fit your specific needs. Installation and Maintenance: They handle the installation of the solar panels and provide maintenance services. |
Roofing service | – |
Panel Options | V3 Electric offers the following types of solar panels: Monocrystalline Polycrystalline Thin-film1 |
Battery Installations | V3 Electric offers solar panel services, but the specific types of batteries they use are not specified on their website. However, they do work with different types of solar panels including Monocrystalline, Polycrystalline, and Thin-film. |
Certifications | Industry Certifications: V3 Electric has multiple industry certifications. |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | B |
Warranty | – |
V3 Electric Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
8,444 | 3 | 288 | 0.27 | 49.96% | 29.90% | 0.61% | 5.44% | 0.04% | 14.04% |
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What do Customers Say about the V3 Electric?
Positive Feedback:
V3 Electric is appreciated for providing customers the ability to choose their power source.
They are recognized as California’s largest local solar company.
Negative Feedback:
Some customers have reported that the system is overpriced compared to competitors.
There have been complaints about property damage during installation.
Customers have also mentioned slow response times and late arrivals for scheduled appointments.
One customer reported a poor experience with the sales process and customer service, including delays and lack of communication.
Positive aspects:
Some customers praised the sales process, rating it 3.3 out of 5.
The price as quoted and the installation quality both received a rating of 3.3.
There were 11 five-star reviews.
Negative aspects:
After-sales support was rated lower at 3.0.
There were 11 one-star reviews.
Some customers complained about delays in installation and lack of communication.
One customer reported that the company installed panels without the necessary permits.
Another customer claimed that the company caused damage to their roof during installation.
Positive Aspects:
Mike Zsoka, a representative from V3 Electric, has been praised for guiding customers through the process and helping them find the best deals.
The company’s commitment to revolutionizing the energy industry through solar power is appreciated.
Negative Aspects:
Some customers have expressed dissatisfaction with the equipment provided. One reviewer mentioned that the actual equipment differed from what was initially shown on plans and contract documents.
There have been delays in service response, leaving customers waiting for assistance.
Courtney, a customer since 2019, praises the staff’s helpfulness and knowledge. A representative at the Yuba City office provided valuable insights regarding energy bills.
Patricia, also installed in 2019, found the process relatively simple. The knowledgeable installers, technicians, and energy consultant made going solar achievable.
Hilario, who went solar in 2018, appreciated V3’s sales team, safety-conscious installation crew, and meticulous labeling of breakers in the breaker box.
Customers reported terrible communication between v3electric.com, field technicians, and internal office staff.
Teams were not on the same page, leading to confusion and lack of clear answers for customers.
A customer’s project was started in August, but there was no follow-up for two months.
The company claimed they were waiting on PGE, but then suddenly notified the customer about a roof hole that needed patching.
Despite assurances from an “escalation manager,” issues persisted, including miscommunication and lack of access to the roof.
Panels were not fully installed and operational even after several months.
The overall experience highlighted inexperience in project management, poor communication, and organizational shortcomings.
Employees appreciate the fast-paced learning environment and the opportunity for advancement.
The management is described as being motivated in the growth of the company.
The training and support provided to the sales team is appreciated.
Negative Reviews:
Some employees feel that they are underpaid, especially when compared to the sales team.
There are concerns about the lack of structure and the company’s focus on numbers over people.
Reviews highlight the company’s effective services and customer interaction.
Some customers have reported delays in the installation process, with one customer stating that it took almost 14 months for the solar panels to become operational. Complaints have also been made about the company’s customer service and communication, with customers having to frequently contact them for information.
Summarizing:
Do we recommend V3 Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, V3 Electric is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, V3 Electric stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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