Vivint review

Vivint is a solar energy firm that offers cutting-edge residential solar solutions to homeowners so that they may reduce their reliance on traditional utility companies and save money. They provide solar finance alternatives, energy analysis and monitoring, solar panel manufacture, and installation services. With Vivint's full suite of solar energy solutions, households and businesses can generate clean, affordable electricity while simultaneously lowering their carbon impact.
Vivint review

Vivint overview

Vivint is a solar energy firm that offers cutting-edge residential solar solutions to homeowners so that they may reduce their reliance on traditional utility companies and save money. They provide solar finance alternatives, energy analysis and monitoring, solar panel manufacture, and installation services. With Vivint's full suite of solar energy solutions, households and businesses can generate clean, affordable electricity while simultaneously lowering their carbon impact.

What Vivint has to say about itself

Vivint provides households and companies with the resources they need to maximize their energy use since we consider it a foundation of human flourishing. We're committed to making it easier for homes and companies to switch to renewable energy sources because of their reliability, cleanliness, and low cost. Homeowners and business owners alike may save costs, boost productivity, and lessen their effect on the environment with the help of items made with the customer's financial situation in mind.

Vivint Solar Review

Year Started1999
Service AreasAZ, CA, CO, CT, DE, FL, HI, IL, MD, MA, NV, NH, NJ, NM, NY, OH, PA, RI, SC, TX, UT, VT, VA
Service TypesInstallation, Financing, Construction, Solar Repair & Maintenance
Types PanelsMonocrystalline, polycrystalline, and thin-film.
Backup BatteryLithium-ion and lead-acid batteries.
CertificationsNABCEP, UL, FCC, IBTS.

Vivint website review

Customers may learn all they need to know about Vivint's smart home products and services by visiting the company's official website. Customers may read in-depth product descriptions and feedback from other buyers. They may also check price information, sign up for a demonstration, and locate support resources. Website visitors may also learn about available Smart Upgrade packages and security measures. The website has an SSL certificate for safety and is simple to use. This means that the official website may be relied upon.

Vivint price policy

PackagesVivint Solar Panel Installation - starting at $12,900, Vivint Solar Battery - starting at $13,900, Vivint Smart Home Technology Package - starting at $99/month, Vivint Light & Ceiling Fan Installation - starting at $67, Vivint Smart Home Add-Ons (Web Camera, Video Doorbell, Glass Break sensor, Smart Lock, etc.) - starting at $49, Vivint Solar Monitoring & Security System - starting at $19.95/month.
Payment optionsCash, credit cards (Visa, Mastercard, American Express, and Discover), personal checks, and bank transfers.
Payment discountsNo prepayment discount of up to 8% off the total cost of the solar system when you make a prepayment. Military discount Military first responders can get a 5% discount. First Person Discount active and retired military first responders can get 5% off the solar system. Early Payment Discount Customers who pay off their solar system within 12 months of installation can receive a 2% discount. Referral Program Discount customers who refer a friend or family member to Vivint can receive 5% off their solar system.

Vivint online reputation

Vivint installs residential and commercial solar panels. Customers who switched to solar online praise the company's customer service, installation quality, and cost savings. Solar users have lower energy bills. Most reviews recommend the company. In conclusion, Vivint Solar is a top solar installation company with happy customers who saved money.
"Vivint installed my solar panels in May 2020. The panels only lasted a year. The company hasn't fixed or maintained them since March 2021. The panels were installed after a full roof inspection. I discovered a long-standing leak. This leak collapsed my daughter's room floor and damaged my garage ceiling and walls. I requested the removal of the panels in April to replace the roof and remove mold and water damage. Despite not working for over a year, the company wants $5,610 to get rid of them. When I asked the company to lower the amount, they would only lower it by 50%, which I can't afford and shouldn't have to because they owe me $156 per month for 15 months, totaling $2340. Unfortunately, the company won't work with me. They wouldn't let me remove them to fix the roof. For my lease, I requested their return. I need help breaking my lease and removing the panels. They haven't called since April 20, despite multiple promises. I've been on hold for an hour and twenty-two minutes because the customer service rep said she wanted to talk to her supervisor but never returned." - Robin K.
"After paying 26k for our solar to be installed back in Summer 2022. Even though it is now December 2022 and 2023, our solar panels are still not working. When we called customer service, which takes an hour just to talk to someone, we were told that our case would be given to a case manager and that someone would come to check on it. We're so sick and tired of having to deal with these people because, for all the money we've paid, we've gotten so little in return. DO NOT GO TO THIS COMPANY. GO ELSEWHERE FOR YOUR SOLAR NEEDS. If we could, I would give 0 stars, but we can't!!!" - Clarence Т.
"A customer who wasn't happy. I changed my email address more than two years ago, but you didn't do the same. No one is calling my phone. The number was always the same. You forgot about this for 6 months. Not acceptable. If I could give you all of my Benjamin bills right now, even the $400 one I just got, I would. How did the sun help me?" - Sandy L.
"So I just want to say that the number one solar company wasn't all that I expected. Started well with our solar expert. He gave me a great design, made sure that my roof could have solar panels, and started coordinating everything. Then, after about a month, the construction crew moved quickly to finish the job. Then, two weeks later, the building inspection happened. Then, two weeks later, the electrical inspection happened. Nothing else. So far, it's been six months and there's still no sun. The problem with Vivint is that they don't have enough people with experience managing projects, filling out the right paperwork for interconnections with utility companies, and then telling customers that they've been dropping the ball with all the paperwork for the last three months. Do not buy solar energy from them. Don't ever waste time trying to talk to people." - Ernest C.
"Since August 20, I've been charged for the service I've used. The system didn't start working until the end of October. My bank account was charged for usage when the system wasn't on, and I've been trying to get credits for the last month. Service to customers is terrible. They say that an investigation report is being made so that the changes can be made, and that I will hear from them soon. This happened a month ago, and as of December 2, there is still no billing information on my account. When I call back, no one has any information. All I hear from them is that they want me to fill out a customer satisfaction survey, which I do and mark as "poor." - Samuel W.
"Since February 2020, I've had Vivint. My sales rep, Paul, did a great job of explaining everything about solar to me. Paul answered all of my questions and kept me up to date the whole time. He sized my system so that my Duke energy bills would be as low as possible. I'm very happy to have a lease agreement. Since I set up the system, I've called customer service twice to ask questions. They've never given me any trouble. They took care of my problems quickly, in just a few minutes! Since I set up Duke, my bills have always been $13.85 per month. Thank you to both Vivint and Paul. Vivint is a great choice!!!" - Luka F.
"Through the whole process, Vivint has been very helpful. I was going to do PPA at first, but when it was almost over, I changed my mind and went with the loan option. My Vivint representative helped me switch to the loan option. Even though they had a lot of problems, they were very helpful and kind to my family. Our panels are now in place, and we couldn't be happier!" - George S.
"We are still waiting for the panels to be up and running, but both Abraham and Daniel have kept in touch, responded quickly, and answered all of my questions well. Even Matthew, one of the people who did the installation, was nice, quick, and very professional. So far, everything I've done has been great. I hope this keeps up as I make my way to solar." - Bruce M.
"So, I was very worried about going solar because I didn't think it would save me money and I was worried about how it would affect the roof and other things. Ron, the solar guy, was great. He showed me every step, answered every question I had, and always called me back. About this industry, I don't usually write reviews, but I had to do this one because I'm so happy. It's been almost a year, and this is my first summer with a negative balance. I leased, and I'm glad I did because I'm saving more than half of what I used to pay for electricity. Choose Vivente and Ron the solar guy if you want to go solar. It was the best decision I've made in a long time." - Christopher V.
"Vivint took care of my account quickly and helped me through the whole process, from signing the contract to getting updates from the county and electric company to having solar panels installed. If I had known that using solar panel energy is this easy, I would have signed up with Vivint 12 years ago. They made this process easy and quick, which saved my house money on its energy bills and helped the environment by using clean energy. Thank you very much to the skilled people at Vivint for making this possible for my family." - Mark W.

Vivint Social media
A trustworthy source of information regarding Vivint's solar energy services is its Facebook page. It looks quite professional and is simple to use. The page has amassed over 500,000 likes, and the most recent articles have received hundreds of comments and replies. The page is regularly updated with new pictures, descriptions highlighting their offerings, and connections to their website. Additionally, it offers user-generated testimonials and reviews that add to its credibility. It also includes instructional movies that go through the specifics of its solar energy goods and services. In general, the website is a useful and informative resource for anybody curious to find out more about Vivint's solar energy options.LinkedIn users may connect with Vivint, a dependable solar energy business. Information about the company, current job vacancies, and satisfied customers are all available here. The content on this website is well-structured, and the layout is straightforward. Over 58,000 people are following it, so it must be credible. Vivint seems to be a reliable business, as seen by the many favorable evaluations it has received from pleased consumers. This LinkedIn profile may be relied upon due to its regular updates, professional presentation, and confirmed credibility. It is a favored and trustworthy way to learn about their wares. Vivint is a good option if you're seeking a trustworthy solar energy resource.
YouTube Channel 23400 Subscribers

Vivint average reviews

SourceVotesAvg. Score
energysage.comNo reviewsNo reviews
solarreviews.comNo reviewsNo reviews
solartribune.comNo reviewsNo reviews
Google reviews302.6


Vivint Pros & Cons

  • Lengthy Contract Terms
  • Limited Access
  • Customer Service Issues
  • Eco-Friendly
  • Affordable
  • Reliable

Vivint Final Conclusions

In the United States, homeowners may purchase solar panel systems from Vivint. The firm takes care of every aspect of its clients' rooftop solar systems, from design to installation to monitoring and maintenance. It also provides clients with the power generated by the systems at rates cheaper than the utility company. There are many evaluations about Vivint, both favorable and bad; the corporation might do more to earn consumers' confidence.

Vivint locations

Main Address3311 N Interstate Hwy 35 #101 Austin, TX 78722
Phone Number8013779111

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