Vivint overviewLarge home automation and security provider Vivint provides its clients with simple and smart home solutions. One of the key industries the firm works in is solar energy, one of several. Their products are made to assist clients in controlling their energy use so they may take pleasure in their residences. The business is dedicated to providing exceptional solar energy solutions, effective customer service, and high-quality goods.
What Vivint has to say about itselfWith simple and cheap access to solar energy options, Vivint's commitment to sustainability is established. In order to assist homes in using the power of the sun, Vivint, one of the top solar energy firms, provides a variety of solar goods and services. Customers may save their energy bills and take advantage of renewable energy sources thanks to the company's creative solar systems, which it designs and installs. Solar energy affordability and appeal to everyone is a priority for Vivint.
Vivint Solar Review
|Service Areas||AZ, CA, CO, CT, DE, FL, HI, IL, MD, MA, NV, NH, NJ, NM, NY, OH, PA, RI, SC, TX, UT, VT, VA|
|Service Types||Installation, Financing, Construction, Solar Repair & Maintenance|
|Types Panels||Monocrystalline, polycrystalline, and thin-film.|
|Backup Battery||Lithium-ion and lead-acid batteries.|
|Certifications||NABCEP, UL, FCC, IBTS.|
Vivint website reviewVivint.com is the company's primary website. Beyond solar energy solutions, Vivint.com contains an abundance of home improvement-related content. The website provides customer service, simple instruments for locating the ideal solution for your household, and a vast selection of products. In addition, the website offers a wealth of information about solar panels. Overall, Vivint.com is a dependable information source. In addition, the site's partnership with energy provider Vivint Smart Home grants consumers access to a smart home security system. All of these factors increase the site's credibility and dependability.
Vivint price policy
|Packages||Vivint Solar Panel Installation - starting at $12,900, Vivint Solar Battery - starting at $13,900, Vivint Smart Home Technology Package - starting at $99/month, Vivint Light & Ceiling Fan Installation - starting at $67, Vivint Smart Home Add-Ons (Web Camera, Video Doorbell, Glass Break sensor, Smart Lock, etc.) - starting at $49, Vivint Solar Monitoring & Security System - starting at $19.95/month.|
|Payment options||Cash, credit cards (Visa, Mastercard, American Express, and Discover), personal checks, and bank transfers.|
|Payment discounts||No prepayment discount of up to 8% off the total cost of the solar system when you make a prepayment. Military discount Military first responders can get a 5% discount. First Person Discount active and retired military first responders can get 5% off the solar system. Early Payment Discount Customers who pay off their solar system within 12 months of installation can receive a 2% discount. Referral Program Discount customers who refer a friend or family member to Vivint can receive 5% off their solar system.|
Vivint online reputationAlthough most clients had a negative experience with Vivint, some people were pleased with the service they got. Concerns have been raised about the effectiveness and knowledge of the support personnel and the caliber of solar energy system installation and maintenance. Some clients also had billing troubles and received bills for services they had not received. This implies that prospective clients should know the likelihood of receiving subpar service while selecting Vivint.
"I've had Vivint since February 2020. Paul, my sales representative, did a fantastic job of educating me about solar. Paul was always available to answer my inquiries and kept me informed. He chose the appropriate system size for me in order to minimize my Duke energy costs. Being under a leasing agreement makes me extremely pleased. I've phoned customer support twice since I set up the system to ask questions. I've never had any issues with them. They solved my issues within a short period of time! My monthly expenses have always been $13.85 since I founded Duke. Paul and Vivint, thank you both. Vivint is a fantastic option!" - Luka F.
"Vivint has been really helpful throughout the whole process. Initially, I was planning to do PPA, but when it was about to end, I changed my mind and chose the loan option. I was assisted to convert to the financing option by my Vivint agent. Despite their many issues, they were quite helpful and considerate to my family. We are very happy that our panels are finally installed!" - George S.
"Although we are still awaiting the installation of the panels, Abraham and Daniel have stayed in contact, provided prompt responses, and skillfully addressed all of my inquiries. Even one of the installers, Matthew, was kind, efficient, and quite competent. Everything I've done thus far has been fantastic. As I go to the solar panel, I hope this continues." - Bruce M.
"Because I didn't believe going solar would save me money and because I was concerned about how it would effect the roof and other things, I was quite apprehensive about it. The solar expert, Ron, was excellent. He walked me through each step, responded to all of my inquiries, and always called me back. I don't often write reviews on this business, but I felt compelled to since I'm so pleased. I haven't had a negative balance in the summer since over a year ago. Because I'm saving more than half of what I used to spend on power, I'm delighted I rented. If you want to go solar, choose Vivente and Ron the solar specialist. The choice I made was the finest one I've made in a while." - Christopher V.
"As soon as I signed the contract, Vivint took care of my account and guided me through the whole process, including collecting updates from the county and energy provider and having solar panels installed. I would have enrolled with Vivint 12 years ago if I had understood how simple it is to use solar power. They made the procedure simple and fast, which benefited the environment by utilizing clean energy while saving my home money on energy costs. I'm really grateful to the knowledgeable Vivint employees that made this feasible for my family." - Mark W.
Vivint Social media
|The massive Facebook page for Vivint has more than 500,000 likes and 489,000 followers. The page has a "Checkmark" to attest to its reliability. The website offers a shop where visitors can learn more about the company's items. Posts provide important information, images, videos, and descriptions of the job completed. The profile includes each contact person's details and a synopsis of the business's operations. The main flaw of the website is that there is no space for consumers to remark and rate the job that has been done. The firm is active in a wide range of industries; hence, there is minimal information on solar energy on the website.||Vivint's extensive LinkedIn page has more than 60,000 users. Despite the company's engagement in a wide range of other products and sectors, there isn't much information about solar energy on the website. On the page is a brief description of the business and all of the contact information. In large part because of the subscribers, the page's posts are often updated. Customers will generally find the website useful, albeit more information on solar panels might be included.|
|YouTube Channel||23400 Subscribers|
Vivint average reviews
|energysage.com||No reviews||No reviews|
|solarreviews.com||No reviews||No reviews|
|solartribune.com||No reviews||No reviews|
Vivint Pros & Cons
- Lengthy Contract Terms
- Limited Access
- Customer Service Issues
Vivint Final ConclusionsSolar energy solutions are among the numerous services that Vivint, a sizable firm, specializes in. The panels, the technicians' expertise, and the customer service are all appreciated by the customers. Although many people have had bad experiences, most evaluations are bad, and clients are advised not to contact them. The firm is active on Facebook and LinkedIn, which makes contacting them simple. However, the organization needs to work to improve its 1.1 out of 5 overall rating.
|Main Address||3311 N Interstate Hwy 35 #101 Austin, TX 78722|
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