Expert Score: 4.3/5
Founded in: 2013
Service Areas: TX
Services they provide: Renewable Energy: They offer 100% renewable energy that offsets carbon, sulfur, and nitrous oxide emissions as well as other pollutants that come from non-renewable electricity generation1. Their renewable resources include solar, wind, hydroelectric, and geothermal energy.
Residential Services: When you choose SmartEnergy as your electric supplier, your utility will continue to send you your bill, deliver your electricity and respond to emergencies, just with 100% renewable energy.
Business Plans: They offer custom quotes for business’s energy needs.
Low Cost, Fixed-Rate Plans: They offer 6-month plans.
All Plans are 100% Renewable: They support green power and offset energy usage with 100% renewable energy sources.
Certifications & Licences: Renewable Energy Credits (RECs): SmartEnergy purchases RECs to offset 100% of your electricity usage
Smart Energy Solar, established in 2013, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Smart Energy Solar’s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Renewable Energy: They offer 100% renewable energy that offsets carbon, sulfur, and nitrous oxide emissions as well as other pollutants that come from non-renewable electricity generation1. Their renewable resources include solar, wind, hydroelectric, and geothermal energy.
Residential Services: When you choose SmartEnergy as your electric supplier, your utility will continue to send you your bill, deliver your electricity and respond to emergencies, just with 100% renewable energy.
Business Plans: They offer custom quotes for business’s energy needs.
Low Cost, Fixed-Rate Plans: They offer 6-month plans.
All Plans are 100% Renewable: They support green power and offset energy usage with 100% renewable energy sources..
Online Presence and Engagement: Their website attracts 636 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Renewable Energy Credits (RECs): SmartEnergy purchases RECs to offset 100% of your electricity usage, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Smart Energy Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 86 | 5.0 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 58 | 1.5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 15 | 3.3 |
| trustpilot.com | 484 | 4.5 |
| angi.com | 1 | 1.0 |
| birdeye.com | 217 | 4.5 |
| Google reviews | 23 | 4.9 |
| Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
| Company Website | smartenergy.co |
| Year Founded | 2013 |
| Areas Served | TX |
| Services Offered | Renewable Energy: They offer 100% renewable energy that offsets carbon, sulfur, and nitrous oxide emissions as well as other pollutants that come from non-renewable electricity generation1. Their renewable resources include solar, wind, hydroelectric, and geothermal energy. Residential Services: When you choose SmartEnergy as your electric supplier, your utility will continue to send you your bill, deliver your electricity and respond to emergencies, just with 100% renewable energy. Business Plans: They offer custom quotes for business’s energy needs. Low Cost, Fixed-Rate Plans: They offer 6-month plans. All Plans are 100% Renewable: They support green power and offset energy usage with 100% renewable energy sources. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | Monocrystalline Solar Panels: Recognized for their remarkable efficiency in converting up to 20% of sunlight into usable energy. Polycrystalline Solar Panels: These are a common type of solar panel made from multiple silicon fragments melted together. Thin-Film Solar Panels: These are made by depositing one or more thin layers of photovoltaic material onto a substrate. Passivated Emitter and Rear Contact cells (PERC) Solar Panels: These are a newer technology that increases efficiency by adding a layer to the back of traditional solar cells. |
| Battery Installations | Some of the popular types of solar batteries include Lithium-ion, Lithium Iron Phosphate (LFP), and Lead-acid. As for brands, some of the top choices for solar batteries in 2024 include Franklin Home Power, LG Home8, Enphase IQ 5P, Tesla Powerwall, and Panasonic EverVolt. |
| Certifications | Renewable Energy Credits (RECs): SmartEnergy purchases RECs to offset 100% of your electricity usage |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25 years of solar panel cover if there are any issues with your panels. |
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 16,597 | 1 | 86 | 0.79 | 35.79% | 63.37% | – | 0.83% | – | – |
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Positive Reviews: Smart Solar Energy, a family-owned solar contractor, has received positive feedback for their residential solar installations. Customers appreciate their honesty, respect, and stellar customer service.
They offer a 25-year warranty on all labor and services, a 25-year power production guarantee, and a 25-year solar panel and inverter warranty.
Negative Reviews: A customer complained about a lack of response and support after installation.
Despite repeated calls and emails, the customer did not receive any response from the company.
The customer also mentioned that the company failed to deliver a promised gift card.
This has led to concerns about the company’s integrity and customer support.
Positive Reviews: There are no positive reviews available at the moment.
Negative Reviews: A customer mentioned that they spoke to two different customer agents who were both very rude and pushy.
The customer also claimed that the rates offered by SmartEnergy were not as great as they claimed, especially when compared to other providers in the Cleveland area.
The customer was offered a rate of 13 cents per kilowatt-hour by SmartEnergy, while another provider, Nopec, offered a rate of 8 cents per kilowatt-hour for a 24-month period.
Positive Reviews:
Customers praised the company for its excellent customer service.
Many were happy with the efficient installation process.
Users appreciated the energy savings they experienced within just a few days.
The company’s time payment system, where costs equaled the now obsolete electricity bills, was appreciated by some customers.
Negative Reviews:
Some customers reported issues with their batteries not charging.
There were complaints about the company’s response time to these issues.
Positive Reviews:
Employees appreciate the fun and energetic workplace.
The support from management and team mates is highly praised.
The opportunity to get into sales and the room for progress are also appreciated.
Negative Review:
A former employee mentioned uncomfortable sales tactics.
Customers have praised the company for their excellent service, efficient installation process, and clear communication.
One customer mentioned their experience with Smart Energy as “amazing” and appreciated the specialist’s friendly and genuine approach.
Negative reviews as well. Some customers reported issues with their batteries not charging. In one case, a customer mentioned that their battery worked for two days and then stopped charging.
They reported the issue multiple times but felt they weren’t believed until they changed their internet so the company could see that the battery wasn’t working.
Another customer expressed disappointment as their battery stopped working after they started paying for it.
Summarizing:
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Smart Energy Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Smart Energy Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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