Poly Energy review

Positive reivews: 

• Many customers praise the quality of Poly Energy’s solar panels, noting their efficiency and durability.
• Several reviews mention responsive and helpful customer service, with representatives providing clear information and support throughout the installation process.
• Customers have expressed satisfaction with the installation process, citing professionalism and timely completion of projects.

Negative reviews:

• Some customers feel that the pricing for Poly Energy’s services is on the higher side compared to competitors, which has led to some dissatisfaction.
• A few reviews indicate issues with post-installation support, mentioning delays in response times for service requests or maintenance inquiries.
• Some users reported challenges in communication, particularly during the initial stages of the project, which caused frustration.

Positive reivews: 

• Many customers praised Poly Energy for their knowledgeable and friendly staff. One reviewer highlighted the informative approach of their consultant, who provided extensive details about solar systems and financing, rather than adopting a typical sales pitch.
• Customers appreciated the company’s commitment to communication and support throughout the installation process. One reviewer noted that Poly Energy checked in after installation to ensure optimal performance, even compensating for sub-optimal output by covering electric bills and optimizing the system further.
• Several reviews mentioned the quick installation process, with one customer stating their system was operational within a month, despite the usual timeframe being longer.

Negative reviews:

• Some customers reported difficulties in reaching customer service for information and support.
• One customer expressed frustration over the lack of timely communication from the crew, which led to delays in getting answers.
• A few customers noted challenges that arose during the process, indicating that not every installation went smoothly

Positive reivews: 

• Customers have praised their solar installation and roofing services, highlighting effective communication and professionalism during the process.
• Some reviews mention the potential for significant energy bill savings, with claims that customers could save up to 30% on their energy expenses after installation.

Positive reivews: 

• Many customers praised Poly Energy for their excellent customer service, noting that the staff was knowledgeable, friendly, and transparent throughout the process.
• One customer highlighted how the salesperson was thorough and answered all questions satisfactorily, leading to a smooth installation experience and significant savings on their utility bill.
• Several reviews mentioned successful installations, with customers reporting that their solar systems performed as promised.
• One customer noted a drastic reduction in their electric bill, which became negative after installation, indicating they were generating more energy than they used.
• Customers frequently commended the professionalism of the installation team, with one reviewer stating they went “above and beyond” during the installation process.

Negative reviews:

• Some customers expressed frustration with customer service, particularly regarding response times.
• One reviewer reported repeated attempts to get answers about a skyrocketing electric bill, only to receive no callbacks until they paid a service fee for a technician visit.
• Another negative aspect mentioned was the perceived high costs associated with service calls, which some customers felt were unreasonable given their issues were not adequately addressed.