Cheetah Solar review

Positive Criteria:

1. Transparent Process: Customers appreciate the transparency throughout the solar installation process. The company provides information without pressure, allowing homeowners to make informed decisions.

2. Prompt Response: Within minutes of filling out their form, customers receive calls from three solar companies, enabling them to set up appointments efficiently.

3. Helpful Solar Tool: The Solar Tool on the website assists customers in justifying their participation and comparing numbers with existing contracts. It provides benchmark estimates, aiding decision-making.

Negative Criteria:

1. Unverified Reviews: Some users express skepticism about the legitimacy of reviews on solarreviews.com, suggesting that the site does not adequately verify whether reviews are genuine.

2. Limited Service Area: While Cheetah Solar covers residential solar needs, its service area may be restricted. Customers outside the coverage region might find this limitation inconvenient.

Positive Aspects:

• Competitive Pricing: Customers appreciate that Aneva Solar’s products and services are competitively priced.
• Professionalism: The entire Aneva Solar team, from the office manager to field personnel, is described as stunningly professional.
• Quality Installation: Aneva Solar ensures a quality installation that meets customers’ needs. Their solar systems have been working flawlessly for years.
• Efficient Process: Customers highlight the efficiency of the entire process, from communication with utility companies to system design and installation.
• State-of-the-Art Equipment: Aneva Solar provides state-of-the-art equipment that is supported directly by them, not a third-party agency.

Negative Aspects:

• No significant negative aspects were mentioned in the reviews.

Positive Aspects:

• Solar Solutions: Cheetah Solar offers residential and commercial solar panel systems for sale. They specialize in solar energy solutions, including solar panel installation and related services.
• Accreditation: The company has been accredited by BBB since July 11, 2019.
• Years in Business: With 6 years of experience, Cheetah Solar has established itself as a player in the solar industry.
• Business Details: They operate as a multi-location business with their headquarters in Phoenix, AZ.

Negative Aspects:

• Customer Complaints: Over the past 2 years, there have been 1 complaint filed against Cheetah Solar. These complaints primarily relate to service or repair issues.
• Meter Backorder Issue: One customer reported that after installation, they were informed that Cheetah Solar did not have the required meter, which was on backorder. As a result, the customer is paying for a system they can’t use.
• Communication Concerns: The representative’s communication about the meter availability caused frustration for another customer.

Positive Criteria:

• Exciting Work Environment: Employees find their work at Cheetah Solar to be exciting and encouraging. They appreciate the opportunity to contribute to customer satisfaction and make a positive impact.
• Tolerance and Professionalism: Team members learn to tolerate different characters and handle challenges professionally. This adaptability fosters a positive atmosphere.

Negative Criteria:

• Corporate Challenges: Cheetah Solar has faced challenges due to ownership changes, CEO turnover, and upper management decisions. The company’s focus on growth sometimes overshadowed the importance of quality.
• Toxic Environment: Some employees describe the work environment as toxic, citing bad management, favoritism, and communication issues. Bullying behavior and unproductive work practices are also reported.
• Pay and Overtime Concerns: The pay is not considered the best, and overtime is sometimes given to undeserving individuals.
• Lack of Training: Several employees express dissatisfaction with the training process.

Positive Aspects:

1. Quality Installations: Customers appreciate the quality of Cheetah Solar’s installations. The company ensures that solar systems are designed and implemented to meet their needs.
2. Professionalism: Reviewers highlight the professionalism of the entire team, from office staff to field technicians.
3. Efficient Process: Cheetah Solar’s process, from communication with utility companies to system installation, is efficient and well-coordinated.
4. State-of-the-Art Equipment: Customers receive state-of-the-art equipment, directly supported by Cheetah Solar.

Negative Aspects:

1. No significant negative aspects were mentioned in the reviews.

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Cheetah Solar is distinguished as a Market Leader. Their solid presence in 13 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Cheetah Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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