Year Started | 2003 |
Company Website | prosolarhawaii.com |
Service Areas | HI |
Service Types | Design, installation, maintenance and repair of solar systems, thermal systems, solar water heating, storage and integration of batteries |
Types Panels | Mono- and polycrystalline, thin film |
Backup Battery | Tesla, LG Chem and Enphase |
Certifications | BBB |
Packages | From $7,000 to $15,000 |
Payment options | Cash, check, and all major credit cards |
Payment discounts | 5% discount when paying by cash or check, 5% discount for referrals and a special discount for military personnel |
"Don't have anything to do with this firm. Ryan is a bad apple. Over 10 months ago, I gave him over $28,000 to put solar panels on my Waikoloa home (the last payment was due upon completion of the job, at which point he would have actually had to do anything). He continues to make reasons to avoid working (none of which are his fault, of course). He has been ignoring my emails and requests for information for the last month, and he hasn't provided me so much as a timeframe for actually fulfilling the contract (btw: he is a lousy communicator as well:(). Since he obviously doesn't want to perform the work, I offered to pay him extra to simply have it done, or to just take a refund. But he refuses to take any action. Instead, he sees no problem with not doing the task for which he was hired and instead prefers to sit on a large sum of my money. When I asked him when he planned to do the task he was hired to accomplish (and which should have been done months ago), he said, "When." My plan is to file a complaint with the DCCA and then consult with attorneys and/or a jury to determine next steps. Not what I'd anticipate from what should be a simple exchange, at least if the individual had any honesty in him. Don't deal with an arrogant person who feels they deserve payment whether or not they do the assignment. Look for a new employer." -Terence
"For our PV installation, we turned to Pro solar Hawaii. Danny handled the sale, while Randy was responsible for the laborious installation. The quality is OK, but I have issues with the service. The system does not send any data to HECO, and our bills remain high over a year later because to the subpar service given by Qcell. Don't use them if you want to avoid frustration. If I had known that, I wouldn't have hired them." - Alice
"While on the phone, Ryan of Pro Solar was really impolite and disrespectful. We had a tiny issue with a microinverter going out, but the system is still covered by the guarantee. His words are complete nonsense. When he found out we are on the Hilo side, he became unpleasant and abrupt, and eventually hung up. Almost little ability to convey ideas at all. A direct swipe at a complete jerk. That firm has lost my business forever! WARNING! and BUYER BEWARE!" - Kimo
"The services provided by ProSolar Hawaii are considered to be among the finest on the Big Island. John checked over my setup and made recommendations based on his findings. In essence, he claimed the system seems to be sound (except that it is not functioning!) He suggested I contact the maker (Outback in Arlington, WA) for assistance. He took images of my system and the instructions on the system and indicated he may know someone who has information that might assist me after I informed him that Outback is a non-responsive business. After that, we lost contact entirely. I suppose I just don't see why they don't want to assist me despite their tempting ads and high ratings. I am not in need of any free assistance. I'm here as a paid patron. (The phone call was free.) You're getting what you paid for, I suppose." - Michael
"It was a continual uphill battle, but we managed to get our system up and operating. Permit fees were paid but no applications were submitted. The scheduled installation of the system was often postponed, and when the installer finally did arrive, he made a lot of noise for many hours as he worked. No phone contact was made to arrange for the ladders to be either down or picked up. Final payment is being requested before the necessary permissions have been issued. Six months later, everything is wrapped up, but dealing with the firm was a major hassle throughout. Since working with Pro Solar was a nightmare at every turn, we hired a second electrician to assist us in getting the system connected and set up so we can monitor our energy consumption online as instructed by the utility company." - Melanie
"Ryan and the rest of the ProSolar Hawaii crew can set up a solar panel system for you, no matter how big or little. If solar panel installation is something you're thinking about, don't hesitate to contact Danny or Ryan at Prosolar. They have the best rates and customer service, making them the best option for a significant purchase like solar panels for your home. Their work is of the highest standard." - Ashish
"You can trust Ryan and the rest of the ProSolar Hawaii team to install a solar panel system of any size. The price of the system and the potential savings on Helco power were both nice surprises when I initially chatted with Danny from ProSolar at a house exhibition in the Sheraton back in March. Everything was very simple since they took care of getting all the necessary permissions and following all the necessary procedures with the government and Helco. Everything is set up and running well at this point. You won't regret getting in touch with Danny or Ryan at Prosolar if you're considering installing solar panels. When it comes to a major purchase like solar panels for your house, they provide the finest prices and customer service. The quality of their work is unparalleled. Many thanks to Ryan, Danny, and the rest of the guys that put up my solar panels." - Chris
"Our system, built by ProSolar Hawaii in December 2016, has functioned well up until this year, when a microinverter stopped working. (The remainder of the array continued to function normally.) Within a week after receiving the replacement, they had already installed it. The support team was terrific, and we now have full functionality. The website and mobile app are both functioning normally as of today, thanks to Ryan's final adjustments. Well done!" - Jason
"We just upgraded our solar setup so that we can now store energy in batteries, heat water, and charge our Tesla. The ProSolar team is hardworking and committed to ensuring a successful completion of your project. They are prompt and effective. If you're looking for a solar company, we strongly suggest them. Aloha!" - Bob
"The installation of my solar panels was quick and easy. Once the state gave its okay on the permission, they arrived the day after I asked them to. Because I prefer to get my money's worth, I researched four different solar firms before deciding to work with Ryan and John at ProSolar Hawaii. They were the cheapest option, plus they gave me 6 more panels on top of the 14 I was going to get from the other three firms. I plan on installing air conditioning in my home next summer, and I will definitely use them again. Fantastic service, reasonable prices, and helpful staff. There is no need to put off going solar as long as there are firms like this one around. Solar panels from ProSolar Hawaii are within reach of everyone who can pay for power. Really appreciate it! What a fantastic time!" - Daniel
facebook.com The work of ProSolar Hawaii, a solar installation business in the Hawaiian Islands, is highlighted on this Facebook page. It includes testimonials from clients, details about their offerings, exclusive discounts, and more. The webpage's main objective is to promote ProSolar Hawaii's services and draw in clients. The page appears to be well-managed overall. Potential clients will find it appealing because it is frequently updated with new content. Each post is engaging and educational, and the staff actively responds to subscriber inquiries. Because it is intended for a local audience, the content is identifiable and authentic. The page also includes top-notch photographs that highlight the company's work and raise the overall appeal of the page. |
linkedin.com The work of Prosolar Hawaii, a solar installation business in the Hawaiian islands, is highlighted on this LinkedIn page. The page contains broad details about the business, such as its goal statement, services, and staff. Additionally, it gives potential customers a chance to communicate with corporate staff. Overall, the page is expertly managed and kept current. It gives visitors a better idea of the business by providing thorough information about the team members and services offered by the company. Additionally, a "Resources" option is included, which offers extra details about the solar industry as well as links to other useful sites. The portal also has captivating visuals, such photographs and videos, that draw visitors and entice them to stay and browse more. |
YouTube Channel 7250 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 48 | 4.48 |
solartribune.com | No reviews | No reviews |
yelp.com | 7 | 2 |
Google reviews | 7 | 3.9 |
AVG | 4.13 |
Main Address | 74-5583 Luhia St A7, Kailua-Kona, HI 96740, United States |
Phone Number | 8083391106 |
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