Custom Home Services Overview
Expert Score: 4.6/5
Founded in: 2018
Service Areas: AZ
Services they provide: Solar, Insulation, Duct Cleaning, Smart Services, Security, Roofing
Certifications & Licences: –
Custom Home Services, established in 2018, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Custom Home Services’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar, Insulation, Duct Cleaning, Smart Services, Security, Roofing.
Online Presence and Engagement: Their website attracts 12192 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Custom Home Services for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Custom Home Services Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.08 |
| yelp.com | 5 | 3.2 |
| bbb.org | 5 | 5 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 67 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Custom Home Services Reviews
| Company Website | custom-home-services.com |
| Year Founded | 2018 |
| Areas Served | AZ |
| Services Offered | Solar, Insulation, Duct Cleaning, Smart Services, Security, Roofing |
| Roofing service | yes |
| Panel Options | – |
| Battery Installations | – |
| Certifications | – |
| Expands dealership network | – |
| BBB Rating | – |
| Warranty | Custom Home Services offers a 25-year warranty, ensuring that your investment is protected for the long term. |
Custom Home Services Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 991 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the Custom Home Services?
Positive Aspects:
- Exceptional Customer Service: Customers have praised the skilled and responsive team at Custom Home Services. From the initial consultation to the final installation, the company’s commitment to professionalism and integrity shines through.
- Efficiency and High-Quality Installations: The company stands out for its efficient process and top-notch solar installations.
- Affordable and Top-Notch Solar Solutions: Custom Home Services offers affordable solar solutions in Arizona and Nevada, emphasizing value and convenience for customers while promoting clean energy.
Negative Aspects:
- Poor Communication: Some customers reported challenges with communication, including unresponsiveness to emails, texts, and phone calls.
- Workmanship Quality: While the end construction is sturdy, there were complaints about messy workmanship and leaks.
- Expensive: A few customers found the services relatively expensive.
Positive Aspects:
- Innovative Solutions: Custom Home Services receives praise for offering innovative solutions tailored to individual needs. Customers appreciate their commitment to providing customized home services.
- Professionalism: Reviewers highlight quick and professional services in various areas, including heating and cooling, electrical work, and home repairs.
Negative Aspects:
- Some customers express dissatisfaction with pricing or communication. It’s essential to compare prices and communicate expectations clearly when working with any home service provider.
Positive Aspects:
- Caring Approach: Customers appreciate that Custom Home Services genuinely cares about their decision to go solar. The company provides comprehensive information without pressuring buyers.
- Competitive Pricing: Custom Home Services offers cost-effective solar solutions, coming in $2,000 under the competition’s price for a 10 kW system.
- Efficiency: Customers commend the company’s fast and efficient service.
- Professionalism: The techs are trained professionals who deliver complete satisfaction.
Negative Aspects:
- Progress Delays: Some customers reported delays after signing contracts, leading to frustration.
- Subcontractor Issues: An initial subcontractor’s bankruptcy caused further delays.
- Communication Challenges: Lack of timely responses and reliance on text communication left some customers dissatisfied.
- Code Compliance Concerns: Wind load requirements impacted patio construction standards, disappointing a customer.
Positive Aspects:
- Exceptional Customer Service: Custom Home Services stands out for their exceptional customer service. Customers rave about the skilled and responsive team that makes the process of going solar easy and enjoyable.
- Efficiency: Reviewers appreciate the efficiency of Custom Home Services. Their high-quality installations ensure a smooth experience for homeowners.
- High-Quality Installations: Custom Home Services is known for their high-quality installations. Whether it’s solar panels or other energy solutions, their workmanship shines through.
Negative Aspects:
- Communication Delays: Some customers express frustration with communication delays during the process. Clearer timelines and updates would enhance the experience.
- Minor Installation Hiccups: While most installations go smoothly, a few reviewers encountered minor issues. Attention to detail during setup is crucial.
- Pricing Transparency: A couple of reviewers wished for more transparent pricing information upfront. Clarity on costs would be appreciated.
Summarizing:
Do we recommend Custom Home Services services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Custom Home Services is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Custom Home Services stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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