Kasselman Solar review

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Kasselman Solar Review

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"Avoid dealing with this organization, please. By providing me with a fake finance quotation, they were able to trick me into giving them a down payment. After waiting for the installation of my system for almost two and a half months, I'm seriously considering canceling. I realize it may take some time to get the necessary materials. When someone's lack of honesty becomes apparent, it's often preferable to cut your losses and go on. There will be a chance for them to prove their quotation accurately and win me over. Okay, well, we'll see. The system installation is complete. A man was moving a panel up to the roof when he barely avoided killing himself by falling. While another worker was splicing wires, one of the electricians was smoking in my driveway. The only reason my system is live now is because I interfered with the power company to get the clearance process finished after this firm botched every step of the way. There isn't a single individual with any level of competence, although I can't complain about the grunts who put the panels onto the roof, since even though they shattered one, they brought along a spare. Oh, and if I hadn't been there to provide water on the hottest day of the summer, there would have likely been medical crises." - Aidan S.

"You should become a client of theirs if you're hoping to have a positive experience overall. But once you sign up and have your panels installed, everything changes. Get nothing from them if you can help it. Fixing issues usually takes between three and five months and thirty emails and phone calls. Then they'll keep you in the dark about it all." - Jason F.

"The installation of my home's solar panels was completed around six weeks ago. A solar panel has been malfunctioning from day one. They told me they will get back to me after consulting with support, but that was many times already. They are now completely unresponsive. This is really unacceptable. I was going to acquire solar panels from a different firm, but these folks pushed me to only use local businesses. This is not a business I would suggest to anybody. Despite the 15-year guarantee, it seems like I'll have to pay for this service myself." - Adam E.

"Disappointed with Kasselman entirely. In the three years I've dealt with them, they've underperformed and their quote was dishonest. The company has awful customer service. They claim to be keeping tabs on the system but really aren't. They failed to accurately predict our energy use and thus put in place an inadequate system. False advertising." - Xavier T.

"My solar panel installation went off without a hitch from start to finish. They were easy to get in touch with, quick to respond, and reliable. The same, however, cannot be said about the follow-up assistance provided. My utility company's estimates for energy generation are far different from what the panels I had placed reflect. Multiple attempts at contacting Kasselman have resulted in either no response or empty promises of a speedy reply that was never fulfilled. It's been two months since I first reported the problem, and I have little hope that it will be fixed anytime soon." - Diego L.

"Kasselman Solar was exceptional in every way. I worked with the design team to determine the look and functionality. There was no pressure from the salespeople. The cost was reasonable. The savings I observed on the phone during the cold weather helped convince my wife, who was hesitant at first. The installation was flawless and special attention was paid to safety. The chilly rain made them give up. Clever, considering the roof they are standing on is leaking. Instead of using a "do it" approach, the electricians were kind and considerate. I had a fantastic project manager. Polite and responsive, he was a pleasure to work with. He was knowledgeable about every aspect of the procedure and kept a close eye on the progress of the work. If you need help with a solar panel or electrical project, this is the team to hire." - Charles N.

"My solar power system was developed and built by Kasselman Solar. They conducted an excellent job from beginning to end, demonstrating that they were experts in their field. They were very productive, taking the time to carefully test and fine-tune every aspect of their work. The dialogue was quite good. In its first full summer of operation, my system has delivered as promised, slashing my electricity expenditure to almost nothing. All of the workers were kind, considerate, and professional. Having Kasselman Solar install my solar panel system was the finest choice I could have made." - Jeremiah D.

"Kasselman's work was exceptional. From the designer and PV engineer to the electricians and workers who installed the system, everyone was a pleasure to deal with. Competent, friendly and always willing to solve problems and provide complete satisfaction. You have a clear path ahead of you and always know exactly where you are. According to our city code inspector, this was the most competent and knowledgeable firm we have worked with. The local solar firm was trying to work with them. Huge contrast. The best option is Casselman. All I can say is that you should buy them." - Luis V.

"In September of this year, Kasselman placed solar panels on our roof. The office staff was very helpful in explaining everything to us and answering all of our questions. They were easy to contact by phone and email.The job was finished in a timely manner. Minor schedule changes occurred, although they were ultimately inconsequential. We have had no issues with the system in the 16 months after installation. Since it's on the roof facing the backyard and not over a door we use often, my biggest worry is that snow and ice will slide off the panels all at once in the winter. None of the businesses that submitted bids addressed this to us as a problem. Snow guards should be made available as a solution by the industry. However, Kasselman earned our utmost satisfaction." - Sebastian M.

"Completely satisfied with the preparation work done beforehand and the installation guys' ability to get 30 panels up and wired in a little over a day. These two groups collaborated well. The project manager kept us apprised of progress at every turn. The lengthy completion time of about two and a half months was the project's only drawback. Many procedures had to be taken, beginning with the initial study and ending with the electrical inspection and new meter change out. We had to remove several trees to get the 80% efficiency required by NYSERDA for the entire refund, but we still endorse Kasselman and understand why the project ran beyond schedule. To answer the value question down below, we need to wait and see how things develop over the following several months. But I'm happy we did it nonetheless." - Henry F.

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