Year Started | 2011 |
Company Website | elansolar.com |
Service Areas | UT |
Service Types | Residential solar power, commercial solar energy, hybrid solar systems, EPC Installation, enphase storage |
Types Panels | Monocrystalline, polycrystalline, and thin-film panels |
Backup Battery | Lithium-ion batteries, lead-acid batteries, and AGM batteries |
Certifications | BBB |
Packages | From $10,000 to $30,000 |
Payment options | Cash, check, credit card, and financing options |
Payment discounts | Cash discounts and financing options |
"I made the decision to put solar panels on our house. I chose Elan Solar, which was a grave error. The solar panels have not operated for eight months. Every day, in addition to calling and texting them, I also send their owner, Kevin, emails. Daily emails to the COO go unanswered. They never respond, and when they do, they advise me to arrange a final inspection with the city. Don't hire them; it would be a mistake." - Arturo Pedroza
"Just refrain. To obtain a response, I had to request that they come remove everything off my roof and end the contract. They completed the task one month later. Although we started on August 11 and it is now February 13, we are still awaiting RMP! Nothing may make you regret doing business with any door-to-door sales like ghosting and gaslighting. Knowledge gained." - Schlumpy
"Their own installers missed two inspections during the installation process. They eventually turned up on the third try about a month later, but the inspection was unsuccessful since they did not have all the required papers. I could only ever get through to anybody throughout this period (from install to now) after 3 days of phoning practically nonstop. A follow-up was often promised to me, but I only ever got one. I would have never continued working with them and would have been content to spend more money with anybody else if I had knew they were that difficult to deal with after speaking with their sales guy. My recommendation is to stay far away from this business. They weren't price competitive enough to be even nearly worth the hassle, and it will probably be simpler to deal with anybody else." - Nick
"EXTREMELY BAD This firm is not anything I advise. They took their time getting Rocky Mountain Power's clearances despite my request for installation in September 2022. I had to give them a call to remind them to complete the permissions. Then, after numerous difficulties, they turned on the meter. It hasn't been successful even once yet. They dispatched a technician to repair the meter, but the issue is still there, so I'm reporting it now. Every day, we get a message that "There is a problem with your Meter measurements," despite the fact that we pay a high power bill. AVOID THIS COMPANY AT ALL COSTS. BEST SERVICE IS GONE!" - Madhura B Shanthakumar
"In January, panels were erected. September has passed and I haven't seen any more advancement. It was promised to install the battery I bought in February, late April, June, and September. I've phoned them several times and visited their office in Orem, but customer service is still nonexistent. " - Nissa Allred
"A pleasure to work with. The install was actually maintained going by him. I suggested they buy him a ski ticket when he followed up with me to see how I liked my installation since I was so pleased with his work. I would only have moved panels so that they weren't half covering my back porch if I could go back in time. It was not until the first snow started to melt that I realized it would be difficult." - David S
"Elan was fantastic overall. I'm not sure who to blame because the time frame that was provided was inaccurate. Lehi Power, in my opinion, but I would also anticipate that Elan would keep an eye on Lehi Power to ensure that their objectives were met. Elan doesn't seem to have done that. Other than that, however, communication was excellent, the installation occurred without a hitch, and everything that followed was promptly and without incident. Elan won my business because I loved how their all-black panels complemented my roof. The panels don't have any white lines that stick out. Would choose Elan once more." - Nescau
"I am delighted with the system that Elan Solar built for me. Before making a purchase, I researched a number of firms. I like that each of my solar panels has its own invertor, ensuring that the system will continue work even if one goes out. Each member of their team exemplifies professionalism, politeness, and expertise. They gave me a detailed explanation of everything and carried on their promises. They were a little less expensive than the rivals in price. The lengthy delay in Rocky Mountain Power's contribution was the lone snag in the process. My installation staff performed an excellent job. Customer service is really responsive. The Enphase third-party software runs without a hitch. Each and every one of my panels' output is visible to me. On my next house, I'll for sure use them again." - Brent Brown
"With our solar system, we had a lovely experience from beginning to end. The salesperson gave us detailed explanations of the facts and was ready to address any queries or worries till we understood. He contacted when the installers were scheduled to arrive and when the permits were being filed. Never once did we feel uncertain about what would happen next. He assisted us in resolving issues with Rocky Mountain Power so that the meter could be switched over and our system could be operational when the panels were installed. He continued to check in after that to see whether we were satisfied with the outcome. In order to get our full tax return, he also assisted us in navigating the energy rebate. The whole procedure was so excellent that I would suggest them to everyone." - flossandbrush
"We appreciated Elan Solar's attention to detail and the guidance we got at every turn. They kept us informed about things like when our install would happen and when our permits will be available. They arrived on schedule, and they saw to it that Rocky Mountain Power arrived to change our meter. We examined several groupings. The value was greatest here. Very Joyful!" - DSIMMONS
facebook.com Facebook page for Elan Solar looks to be well-run. The page's material is varied and includes testimonials, articles, videos, and photographs. The posters include messages on sustainability, conservation, and renewable energy. With almost a daily update, the page has over 220 likes and is quite popular. The postings are interesting and get 10 likes on average. Additionally, a broad variety of subjects are addressed, including energy-efficient home items, solar system installations, and special discounts and events. The portal also includes connections to household energy-saving advice and information on nearby solar activities. Elan Solar also seems to be conversing with readers in the comments area, as seen by his rapid responses and expressions of gratitude for their feedback. In general, Elan Solar's Facebook page seems to be well run and used to propagate their message. |
linkedin.com Elan Solar's LinkedIn profile seems to be kept up nicely. The corporate page provides details on Elan Solar, including their goal, services, and products. Elan Solar also has over 300 followers and routinely engages in content exchange with people on both their goods and services as well as relevant news and articles about renewable energy. The average number of comments on posts is 3, and they get a sizable number of likes and shares. In addition, they cover a broad variety of subjects, including energy education and corporate news. Elan Solar also answers questions and comments in a kind and timely manner. In conclusion, Elan Solar seems to efficiently manage their LinkedIn profile, interacting with their followers and posting relevant material. |
YouTube Channel 18 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 17 | 2.38 |
solartribune.com | No reviews | No reviews |
yelp.com | 10 | 1.4 |
Google reviews | 298 | 3.9 |
AVG | 3.74 |
Main Address | 504 West 800 North, Orem, UT, United States, Utah |
Phone Number | 833-833-3526 |
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