Year Started | 2021 |
Company Website | my-smarthouse.com |
Service Areas | CA |
Service Types | Automatic lighting control, thermostat and climate control, security systems, voice control, energy management, remote access and more |
Types Panels | Not specified |
Backup Battery | Lithium-ion backup batteries |
Certifications | Not specified |
Packages | Start at around $8,000 |
Payment options | Credit cards, PayPal |
Payment discounts | 10% discount for full payment at the time of installation, 5% discount for customers who pay by cash or check |
"Josh won't answer his phone when I call him through MySmartHome, despite my repeated attempts. He said he would cover my solar bill payments for the first year and a half, but he never kept his word. As other prospective purchasers advise: Be mindful of this development and search for solar panels elsewhere. If the issue is not fixed, reporting this bait-and-switch fraud to the Better Business Bureau should be the next step." - Juan Z.
"My Smart House did not maintain the promotion I received from their salesperson Denielle. I was informed that they would cover my first six months of solar, but because I have already paid for my first month and my second payment is already due, I am over the 90-day timeframe during which the accounting staff would normally offer me a check. They have not complied with their end of the bargain. They also assured me that they would handle any matters pertaining to the HOA. They did not adhere to HOA guidelines in my neighborhood and installed the solar before getting permission to do so. I'm now getting letters from my HOA instructing me to bring it up to standard in accordance with the contract with My Smart House. When I contact their Muerrita office, no one answers the phone or responds my calls. When I phoned on a different number, they answered, and when I explained my problem, they hung up and tried to avoid me. It's disappointing because after contacting 6 solar businesses, this one offered the greatest pricing. If I had realized that I would be duped by fraudulent promotions, as shown by the documentation I have, I would have chosen a different solar company." - Jason T.
"Greetings to everybody. Due to My Smart House's failure to alert Solcius (solar installers) that I had contacted to cancel the solar project, Solcius has given me a statement stating that I owe $5475.00 for doing so. I contacted on February 22nd to cancel the project even though I had till February 25th to do so." - Blanca A.
"Like the traditional "bait and switch" technique. Keep away. They submit a low offer, request a deposit, and then attempt to negotiate the price. They added $8,000 to the contract I had already signed before attempting to add an extra $10,000, which I rejected. They won't give the deposit back. I will have to file a lawsuit to recover my deposit! Nearly no one is talking. will not respond to emails, messages, or calls." - Steven B.
"To safeguard the customers, I'm taking my time to write this Yelp review. I don't want anybody to have to experience what I am. It is SO WRONG in every way. Carl, the business's owner, contacted and provided a hopeful development. The prospect of my solar panel finally being connected to Edison made me happy. So I waited! For nothing, I waited, waited, waited. He didn't arrange any updates or give us a call. The manager, Brenna, said, "I'm sorry, but I can't help you." In response to this Yelp review, MONTY said something, but did nothing else." - Grace Z.
"After much deliberation, we chose to use this firm. They were incredibly patient with us and addressed all of our inquiries. They phoned to notify us of developments and solicit our input by answering our inquiries. To this day, I have no regrets about our solar energy choice or our decision to work with them." - Ambrosia p
"The smart home that I own is a really successful business. They kept me up to date on everything and answered all of my questions about the process. My well-designed home doubles as an effective business." - Kinnard
"I just wanted to say thank you for the fantastic service and for adding solar panels to our home, which has made it pleasant. Choosing you was the finest move we could have made after being dubious about solar and other firms. And it's been fantastic! lowered electricity costs It's a win-win situation for our family, particularly since we're installing a pool since it will enable us to save a ton of cash! happy satisfied customers The Paredes family!" - anaparedes93
"I must admit that switching to solar panels was simpler than I had anticipated. The staff has always been fantastic, informed, and competent. starting with the first presentation and continuing with the installation of the panels and theromstat. Theromstat panel installer Levi was very helpful and patient with all of my queries. I would suggest this business to anybody who is interested and wants to feel secure." - Tina Wiley
"Team from My Smart Home and Solcius, I appreciate the work you did. I must mention that the procedure was simple for a first-time solar owner. In only a few hours, the installation was complete. They handled all of the paperwork with the county and city. Everything was completed earlier than anticipated. They explain how to use solar power, and the personnel is extremely kind and nice. They are also available to answer any queries." - Omar H.
facebook.com My Smart House's Facebook page looks to be active and up to date. The bulk of the postings were posted during the previous 30 days, and it has around 600 likes. These articles are related to material that offers details on their solar installation services and business news. Customers' inquiries make up the bulk of comments, and they seem to be responded to promptly. There is also some client feedback, including some positive evaluations and some unfavorable ones. Overall, this page seems to be operating well and has a sizable following and active user base. |
linkedin.com account not registered |
YouTube Channel 2 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 13 | 2.78 |
solartribune.com | No reviews | No reviews |
yelp.com | 507 | 3.5 |
Google reviews | No reviews | No reviews |
AVG | 3.48 |
Main Address | 39809 Avenida Acacias, Unit D, Murrieta, CA 92563 |
Phone Number | (888) 445-3020 |
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