Solar Smart Living review

Solar Smart Living is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, Solar Smart Living offers warranties ranging from - years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
4.8Expert Score
Expert Choice

108 Ray Ward Pl, Santa Teresa, NM 88008, United States, 19154002995

Multi-Location Company.

Navigate 2 Company’s Local Offices.
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Location Address☆ Location score
New Mexico – Santa Teresa108 Ray Ward Pl4.9
New Mexico – Las Cruces1855 E Lohman Ave, Las Cruces, NM 880014.3

Solar Smart Living Overview

Expert Score: 4.8/5
Founded in: 2008
Service Areas: NM, TX
Services they provide: Solar Installation, HVAC Services, Mitsubishi Electric Heating & Cooling, Sustainable Living Portfolio, Electrical Services, Critter Guard
Certifications & Licences: BBB, American Solar Energy Society, Solar Power World, NABCEP
Solar Smart Living, established in 2008, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Smart Living’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Installation, HVAC Services, Mitsubishi Electric Heating & Cooling, Sustainable Living Portfolio, Electrical Services, Critter Guard.
Online Presence and Engagement: Their website attracts 12192 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NM, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, American Solar Energy Society, Solar Power World, NABCEP, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Solar Smart Living for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Solar Smart Living Reviews

 SourceVotesAverage Score
energysage.com35
solarreviews.com304.52
yelp.com24.5
bbb.org54.95
consumeraffairs.comNo reviewsNo reviews
indeed.com13
trustpilot.comNo reviewsNo reviews
angi.com105
birdeye.com6364.8
Google reviews3234.9
Expert Score4.8

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Solar Smart Living Reviews

Company Websitesolarsmartliving.com
Year Founded2008
Areas ServedNM, TX
Services OfferedSolar Installation, HVAC Services, Mitsubishi Electric Heating & Cooling, Sustainable Living Portfolio, Electrical Services, Critter Guard
Roofing service
Panel Options
Battery Installations
CertificationsBBB, American Solar Energy Society, Solar Power World, NABCEP
Expands dealership network
BBB Rating
Warranty

Solar Smart Living Website Visits Trend: negative

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
7,116000.470.00%0.00%0.00%0.00%0.00%0.00%
Popular Myths About Solar Panels Busted 5

Solar Smart Living Social Media


What do Customers Say about the Solar Smart Living?

energysage.com

Positive Criteria:

  1. All-in-One Solutions: Solar Smart Living’s unique ability to design, assemble, and finance its solar and battery backup systems under one roof has contributed to its growth since its establishment in 2008.
  2. Customer Satisfaction: The company boasts an A+ rating by the BBB for 14 years, ranking among the solar industry’s best installers. It has received hundreds of 5-star reviews on platforms like Facebook, BBB, Solar Reviews, Google, and EnergySage.
  3. Professionalism: Solar Smart Living has been hired for maintenance on military bases and large commercial solar farms, demonstrating its level of professionalism.

Negative Criteria:

  1. Trust Concerns: Some customers expressed disappointment after initially trusting Solar Smart Living. Promised benefits didn’t always materialize as expected.
  2. Warranty Limitations: While the company offers a 25-year warranty on panels, inverters, and workmanship, labor costs are not covered.
solarreviews.com

Positive Reviews:

  • Customers appreciate Solar Smart Living’s commitment to superior customer service. The company aims to help reduce energy bills and carbon footprints.
  • The installation process is commendable, with well-organized teams handling installations smoothly. Honest figures and data are provided, and pushy sales tactics are avoided.
  • Solar Smart Living’s panels generate ample extra power, allowing homeowners to use appliances during the day using their own electricity.
  • The quick turnaround from inquiry to installation and brilliant service by the installation team have left customers satisfied.

Negative Reviews:

  • Surprisingly, no negative reviews were found in the provided sources. Solar Smart Living maintains a positive track record with its clientele.
yelp.com

Positive Aspects:

  • Excellent Service: Customers appreciate the outstanding service provided by Solar Smart Living. From the initial presentation to project completion, they consistently deliver.
  • Knowledgeable Staff: The consultants are well-versed in solar technology and readily answer questions. Their expertise ensures a smooth process.
  • Quality Components: Solar Smart Living uses top-notch components, which sets them apart from competitors.
  • Timeliness: They adhere to schedules, ensuring installations are completed as promised.
  • Competitive Pricing: Customers find their pricing sustainable and reasonable.

Negative Aspects:

  • After Sales Support: While generally positive, some reviews mention slightly lower satisfaction with after-sales support.
  • Transparency: A few customers desire more transparency in pricing and sales processes.
consumeraffairs.com
No reviews
bbb.org

Positive Aspects:

  • Prompt Service: Customers appreciate the courteous and professional team members who promptly answer calls and schedule assessments.
  • Fair Pricing: The cost of services is considered reasonable, and repairs come with a valuable guarantee.
  • Efficient Assessment: Mr. Shanauk was dispatched swiftly to assess roofs, demonstrating efficiency.

Negative Aspects:

  • Unfortunately, due to ongoing updates, existing reviews and complaints are temporarily inaccessible on the BBB profile.
  • Some customers may find this lack of access to historical feedback frustrating.
trustpilot.com
No reviews
indeed.com

Positive Aspects:

  • Expertise: Employees appreciate the company’s expertise in combined heat and powerenergy efficiency, and solar photovoltaic (PV) systems.
  • Energy Storage: The company’s focus on energy storage solutions is commendable.
  • Carports and Solar Canopies: Employees highlight the innovative approach toward carport and solar canopy installations.
  • Hot Water Heat Pumps: Positive feedback regarding the implementation of hot water heat pumps.

Negative Aspects:

  • Ethical Concerns: Some employees express reservations about the ethical implications of removing negative reviews.
  • Manipulation: There are indications that reviews can be manipulated, raising questions about transparency.
  • Talent Acquisition: Negative reviews may deter potential talent from applying.
angi.com

Positive Aspects:

  • Clean Energy Commitment: Customers appreciate Solar Smart Living’s dedication to providing clean energy solutions. Their solar panels enable households, businesses, and property owners to access renewable energy.
  • Affordability: Many reviewers find Solar Smart Living’s rates budget-friendly, allowing them to save money while supporting sustainable energy.
  • Seamless Process: Customers highlight the smooth transition during installation and paperwork.

Negative Aspects:

  • While most reviews are positive, specific negative comments are not explicitly mentioned in the testimonials provided.
birdeye.com

Positive Aspects:

  • Trusted Experience: With over 16 years of trusted experience, Solar Smart Living specializes in solar integration and backup power generation projects. They use state-of-the-art battery technology from Sonnen.
  • Professional Installation: Customers appreciate the professionalism of the installation process. The company ensures precise work, akin to that seen in commercial buildings.
  • Efficient Communication: Solar Smart Living effectively communicates with external agencies, such as Tucson Electric and HOAs, streamlining the installation and approval process.
  • Quality Components: The company provides state-of-the-art equipment directly supported by them, not a third-party agency.

Negative Aspects:

  • Communication Challenges: Some customers report communication issues, which can be frustrating.
  • Maintenance Considerations: While the installation is high-quality, maintenance and service may be necessary over time.
Google Reviews

Positive Aspects:

  1. Solar Savings: Customers in the El Paso, TX, and Las Cruces, NM areas appreciate how Solar Smart Living helps them save money and combat rising utility costs. With over 300 sunny days a year, solar panel owners achieve payback on their systems in about 7.5 years.
  2. Quality Installations: Reviewers commend Solar Smart Living for their high-quality solar panel installations. The workmanship and attention to detail seem to meet or exceed expectations.
  3. Responsive Service: Customers value the prompt and helpful responses from Solar Smart Living’s team. Whether it’s inquiries about system performance or maintenance, they feel well-supported.

Negative Aspects:

  1. Scheduling Challenges: Some reviews mention delays in installation appointments or service visits. Improving scheduling efficiency could enhance the overall customer experience.
  2. Communication Gaps: A few customers express frustration with communication breakdowns. Clearer updates during the installation process and better follow-up could address this concern.

Summarizing:

Do we recommend Solar Smart Living services?

Expert Choice

Solar Smart Living is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, Solar Smart Living offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

Solar near me

Andriy Ryzhyy
Andriy Ryzhyy

Andriy is a content creator and product manager with experience in digital marketing automation and renewable energy sources. Holding a Master’s degree in Linguistics, he worked as a research assistant at the University of Ottawa, focusing on applying the Optimality Theory framework to information retrieval.

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