Year Started | 2008 |
Company Website | premiersolarnw.com |
Service Areas | OR, WA |
Service Types | Installation, Financing, Solar Repair & Maintenance, Community Solar |
Types Panels | Monocrystalline, polycrystalline, thin-film, and hybrid panels. |
Backup Battery | Lithium-ion, and lead-acid. |
Certifications | NABCEP, OSEA, GTPC, PSC, PE |
Packages | Self-Sufficient Solar Package (Starting at $8,500), Grid-Tied Solar Package (Starting at $7,500), Grid Conversion Solar Package (Starting at $15,000), High-Capacity Solar Package (Starting at $25,000), Custom Solar Packages (Price Varies) |
Payment options | Cash, credit card (Visa, Mastercard, American Express, and Discover), PayPal, and electronic funds transfer (EFT) from major banks. |
Payment discounts | Customer Referral Discount - 10%, Discount for Military Veterans, Seniors, & Teachers - 15%, Multi-System Discount - 15%, Seasonal Discount - 5%, New Customer Discount - 5% |
"Reviews aren't always dependable. Avoid dealing with this sham of a corporation at all costs. The target start date for this project was between the third week of July and the first week of August, a period of two weeks. My original start date was moved back 30 days due to scheduling and permit issues, which is when the excuses and lip service started. Another 30-day delay, this time citing supply chain problems as the reason. It would seem that nobody double-checked or locked down the machinery. We're about a week away from contract violation now. The equipment was set up, but the necessary documentation was never submitted to the utility. When I enquired about it 8 days later, I learned the truth. The owner made even more justifications and empty promises. Quit making up reasons and start taking responsibility for a botched project by compensating the company for lost revenue during the months it wasn't working." - Joaquin L.
"There is no post-contract customer support available. The sales team never gets back to you when you have a problem. Despite promises to be active in the installation process after making a sale, the sales rep receives their commission and walks on. Despite repeated assurances, service supervisors have not returned my calls. This involves contacting the service's top brass via phone. This last week, I have been relentless in my pursuit of a solution to an issue that is preventing me from passing municipal inspection. At Premier Solar NW, dropped handoffs are par for the course. There is a lack of communication about installation scheduling. So the customer needs to phone again and keep calling until someone finally takes the blame. Very little emphasis on serving customers." - Corey B.
"Ask plenty of questions of your power supplier if you live in the IID (Imperial Irrigation District). Some of my neighbors in the area were successful in getting solar panels and batteries from other suppliers. I was unable to because Premier Solar NW did not meet the criteria for IID use." - Derrick W.
"Skilled in the art of panel installation and maintenance, Despite purchasing 20 panels and a Tesla battery from Premier Solar NW, I discovered a real lack of service after paying my money. The inspector found deficiencies in labeling a breaker box, but I never received any service to fix their errors. I sent multiple emails and phone calls, and a so-called supervisor named Freddie claimed they are overwhelmed and got to issues as they can." - Elliot K.
"Premier Solar NW's customer service leaves a lot to be desired. Despite repeated requests for help with the leaking roof, Premier Solar NW ignored all of our calls. Over the past three months, the ceiling has been gradually deteriorating due to a small leak that developed in the area behind the solar panels and leaked with every storm we experienced. Worse, the solar panels are blocking access to the roof, so I can't even call a repairman to fix it. My decision to use Premier Solar was a huge mistake, as I now realize. If you are thinking about installing solar panels on your home, do not use Premier Solar. They quickly contacted me and took my money for the installation, but they clearly didn't care that they damaged my roof and ceiling in the process." - Taylor N.
"Never before have I had such a positive encounter with a house installation, remodeler, or anybody else. The service I received was prompt, honest, and attentive to my needs. They took the initiative at every turn. In only two days, we had 35 panels placed. The PUD placed the net meter two days after the county inspection was completed. Solar power was up and running in only five days. We are able to track the energy produced by our solar panels thanks to the monitoring system they set up for us. We were engaged in an 8-year WA program that would return money to our wallets thanks to the items they utilize. I'm really thrilled with it." - Frank D.
"The staff here is really helpful and kind. The system setup was delayed by a few months due to a number of hiccups, none of which were the responsibility of Premiere. These included problems with the battery supply chain and the system software. Tim, the company's computer guru, did a great job of fixing the problem. He spent a lot of time with us explaining how everything works, and I am confident that we would get prompt follow-up service if we ever had any problems. We are really pleased with the system size they suggested, and it is very satisfying to examine the output graphs." - Zander D.
"The solar panels they installed for my spouse and I exceeded our expectations. Very professional and informative throughout the whole thing. Our home was not damaged in any way throughout the installation. After just two months, we are already reaping the benefits of our investment." - Dante F.
"Premier Solar NW is a pleasure to deal with. Every member of the team, from presales to installation to support, is knowledgeable and dedicated to the satisfaction of the client. They determined our needs and made system designs and suggestions accordingly. As a client with a background in engineering, I am interested in every technical aspect of the product. They demonstrated their expertise and understanding by taking me on a tour of the available items. I'm relieved to have options, since my family needs a certain kind of help. While not the cheapest option, this provider stands out for excellent results, helpful personnel, and coordinated efforts." - Dillon O.
"Premier Solar has been a reliable business partner, always meeting and beyond expectations. Premier has been there for me for four years, providing any and all maintenance I've need, and my system is generating more electricity than anticipated. I am really satisfied with their work; they are an excellent collaborator." - Adan R.
facebook.com Premier Solar NW's Facebook profile seems to be authentic and reliable. The website has a polished appearance and a striking blue color scheme, with a professional logo and eye-catching product photos. There are several positive client testimonials, some of which include images and videos of the completed service. The profile has more than 200 followers, and it seems that they are using Facebook to discuss their entrepreneurial adventure. They provide interesting solar energy facts, promotions, and project updates on their website. Links to their website and other social media profiles are also provided. Overall, this seems to be a reliable and experienced solar energy firm. |
linkedin.com The Premier Solar NW LinkedIn profile is a lovely page that advertises their solar energy programs and services. The page looks to have been properly maintained and has a professional appearance. Despite this, there are not many subscribers and little information available about the business. Small reviews and ratings may also be troublesome in the realm of solar energy and cause prospective clients to doubt the reliability of the business. Despite these flaws, the portal presents a professional image and gives visitors pertinent information about the services and programs on offer. |
YouTube channel not registered |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | 3 | 5 |
solarreviews.com | 5 | 3.5 |
solartribune.com | No reviews | No reviews |
yelp.com | 9 | 5 |
Google reviews | 1 | 5 |
AVG | 4.58 |
Main Address | 12399 NW Waker Drive, Portland OR, 97221 |
Phone Number | 3602001018 |
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