SUNation Energy review

Positive Reviews:

• Customers generally appreciate SUNation Energy for their reliability, reasonable costs, and high marks for customer service.
• They are known for their professionalism and the high level of customer experience and support they provide.
• They have installed over 8,000 residential and commercial projects, and they pride themselves on their client relationships.

Negative Reviews:

• Some consumers have reported issues with installation delays.
• There have been complaints about invoicing problems.

Positive Reviews:

• Customers praised the company for its professionalism.
• The responsiveness of the team was appreciated.
• Quality of installation was highly rated.
• One customer mentioned that the installation was prompt, fast, extremely neat, and professional.
• Another customer had a great experience with their second installation, highlighting the helpfulness and professionalism of the team.

Negative Reviews:

• There were complaints about delays in the installation process.
• Lack of communication was a common issue raised by customers.
• One customer experienced a severe delay with minimal communication after paying the deposit.
• They were promised a system installation by 2020 to receive the 2020 credit, but as of March 2021, they were still waiting for installation.

Positive Reviews:

• Customers appreciated the company’s professionalism and courteousness.
• They were kept informed and updated throughout the whole process.
• The installers were praised for their phenomenal job.
• One customer mentioned that they are truly enjoying their $12.00 electric bills.

Positive reviews:

• Customers have praised SUNation Energy’s professionalism, responsiveness, and punctuality throughout the installation process.
• Many customers have reported a smooth and hassle-free experience, with the company handling all the paperwork and permitting requirements.
• Customers have appreciated the company’s attention to detail and the quality of the installed solar systems.

Negative reviews:

• Some customers have complained about delays in the installation process, with the company taking longer than expected to complete the work.
• A few customers have reported issues with the performance of their solar systems, such as lower than expected energy production.
• A small number of customers have expressed dissatisfaction with the company’s communication and customer service, particularly when addressing any problems that arose.

Positive Reviews:

• A current employee mentioned that if you are not happy working at this company, you are not a happy person. The fun culture of this company includes everyone in some way.
• Another current employee praised the productive and fun work environment.

Negative Reviews:

• A former employee mentioned that unless you are a part of the original team, you have little to no chance for any type of advancement.
• Another former employee mentioned poor management from the top down and lack of proper training.

Positive Reviews:

• One customer mentioned that the entire process was extremely efficient and the installers were polite and left their home spotless.
• Another customer rated the service as excellent and mentioned that the technician was thorough and clear.

Negative Reviews:

• A customer mentioned that SUNation damaged their roof and refused to do repairs.
• Another customer was disappointed with the company as they failed to keep their word and promise in multiple aspects.

Positive Reviews:

• Customers have praised the company for its efficient process and polite installers. They appreciated that their homes were left spotless after the installation.
• The company’s professionalism and commitment to customer satisfaction have been highlighted in several reviews.
• Some customers have specifically mentioned the thorough and clear explanations provided by the technicians.

Negative Reviews:

• There were instances where customers reported damage to their roofs during the installation process, and they felt the company was not responsive in addressing these issues.
• Some customers expressed disappointment with the company’s commitment to its promises.

Positive reviews:

• Seamless installation process from start to finish.
• Knowledgeable and helpful staff who guided customers through the entire process.
• High-quality solar panels and equipment that have been performing well.
• Competitive pricing and excellent value for the investment.
• Commitment to customer satisfaction and addressing any issues promptly.

Negative reviews:

• Difficulty in getting in touch with the sales representative at times.
• Some challenges navigating the paperwork and red tape involved in the process.
• A small number of customers who experienced minor issues during the installation that were eventually resolved

Expert Choice

SUNation Energy is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 2003 and a commitment to not using subcontractors, SUNation Energy offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?