Year Started | 2009 |
Company Website | sunbugsolar.com |
Service Areas | MA |
Service Types | Installation, Financing, Solar Repair & Maintenance, Community Solar |
Types Panels | Monocrystalline and polycrystalline |
Backup Battery | Sealed lead acid (SLA), lithium ion and nickel metal hydride (NiMH) |
Certifications | NABCEP, SEIA, BBB |
Packages | From $3.00 to $7.00 per watt of installed power. |
Payment options | Cash, check, money order, Visa, MasterCard, American Express, Discover, and financing options. |
Payment discounts | Discounts for those who pay by cash or check, as well as discounts for customers who finance their own solar installation, discounts for military personnel, senior citizens and new buyers of solar energy. |
"Only one wire from the solar panels was installed by SunBug during our installation, and our home had to be knocked down in order to fix the installation issue. We excused them for it because we are all just human. The fuses began to blow after a few months of operation, and we discovered from their technician that the $50k+ system included additional, inexpensive AC disconnects, which he promised to repair for no charge. His supervisor reprimanded him, and after further blown fuses without any more information, the business said they knew it was the grid's issue and demanded an additional $750 to fix their subpar installation. What a waste of a warranty and helpful customer support." - ZED1
"Summer 2019 saw SunBug deploy our system. It went quite well. However, when I ask them to return to do maintenance and resolve a software issue, they mostly ignore me. A year's worth of emails have gone unanswered." - LM
"Contacted them multiple times. After briefly discussing what I was looking for with Steven Kinsella in sales, he requested my power bill and a photo of the property. On the same day, I handed him this right away. He referred me to system designer Dan Covey, who would provide me with an estimate. It may be delayed, he remarked, since they were busy. A little more than a week later, I followed up, but I got no answer. After a month, I checked in but received no answer. Never in a million years would I conduct business with someone who didn't at least have the decency to reply to me." - Adam K.
"As part of the Solarize Cambridge effort, I've been attempting to get in touch with these people for weeks. My mansard roof is not a suitable fit for solar, they said. I advised them to look into their prediction that a solar panel installation would provide 50% of my whole power requirements. They have been outraged several times, but no one has responded. Program completion is tomorrow. Very depressing." - Ann S.
"The batteries and panels perform as promised. Despite the longer than anticipated scheduling procedure, the installation was finished very fast. The office personnel was fantastic with communications and follow-up queries, and the system designer was top notch." - Dennis Toomey
"My home and a separate garage were included in the Sunbug solar installation, and I am extremely happy with it. All phases of the project—design, installation, inspections, and commissioning—went smoothly and on time. Everything was well-organized and tidy. Ad hoc adjustments were successful. Although they weren't the cheapest, the investment was definitely worth it. My solar power output for the first/previous six months has been accurate. " - Pablo
"I'm quite particular about the contractors I use because I value quality and fine details. I want to work with the greatest individuals who utilize the best tools, technicians, and are very knowledgeable in their fields. They are employees of SunBug. SunBug was paying close attention to me the whole time, keeping me updated, and taking detailed notes. SunBug was meticulous in their measurements for the structural engineering work, measuring and re-measuring to make sure they constructed my 19th-century home's mansard roof with a complicated internal support system precisely. I was aware that nothing would be left to chance at that moment. Indeed, everything had been well thought out and prepared down to the last inch when they arrived to complete the installation. These individuals are experts!" - Scott
"The IT staff at Sunbug was excellent. exactly on schedule and started working. The technicians addressed the roof leak beneath my panels that had been brought on by squirrels breeding there fast. This is the first problem I've ever experienced with my panels in the seven years I've owned them. Very satisfied!" - Laurie
"On our house, SunBug installed a 50+ panel array. We were highly particular consumers and need a flawless installation. They performed an excellent job of addressing our particular demands, designing the first system, and checking in with us to make sure we were happy. Since then, we've only had two small complaints or maintenance problems, both of which were resolved within a week. Our experience with their customer service has been excellent; they stand by their work." - solarenthusiast
facebook.com A solar energy firm with a Facebook page is called SunBug Solar. Seven hundred people follow the firm's Facebook page, with the majority of them residing in Massachusetts, where the company is situated. The SunBug Solar page includes positive testimonials from delighted clients, advertising messages announcing special deals and business updates, and pictures showcasing their engineering and installation projects. Additionally, they make it a point to engage with their followers by replying to queries and comments on their postings and inspiring clients to submit recommendations and favorable reviews. Overall, SunBug Solar's Facebook page is successful in reaching its intended audience with its message. The page is interesting, dynamic, and appealing aesthetically. A wonderful location to find out about the services the business provides and to get in touch with the staff, it is also well-maintained and has postings that are often updated. |
linkedin.com With over 770 followers and countless postings highlighting their services and projects, SunBug Solar has a sizable online presence on LinkedIn. The LinkedIn profile has entries on the solar sector as well as updates, announcements, and client testimonials. Customers may learn more about the team members of SunBug Solar by reading their profiles on the company's website. Additionally, SunBug Solar makes an effort to interact with their followers by answering questions and comments, expressing gratitude to clients who recommend business, and emphasizing their support of neighborhood projects and activities. The LinkedIn profile for SunBug Solar is generally interesting, well-maintained, and useful. It is a terrific chance to learn more about the business, get to know the people who run it, and find out what services they provide. |
YouTube Channel 15 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | 26 | 5 |
solarreviews.com | 18 | 4.24 |
solartribune.com | No reviews | No reviews |
yelp.com | 10 | 3.6 |
Google reviews | 18 | 4.8 |
AVG | 4.57 |
Main Address | 2A Draper St. Woburn, MA 01801 United States |
Phone Number | 617-500-3938 |
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