Multi-Location Company.
Solgen Power Overview
Expert Score: 4.1/5
Founded in: 2017
Service Areas: WA, AZ, OH, KY, ID, TX, OR
Services they provide: Solar Power System Design and Installation: Solgen Power designs solar power systems tailored to your energy needs. Once the design is ready and your site survey is complete, they install the system at your location. System Monitoring: After the installation and inspection of your solar panels, Solgen Power provides instructions on how to power on your system. They also show you how to monitor your energy production all year long. Referral Program: Solgen Power offers a referral program where you can earn money by referring your neighbors, friends, and family. Savings Calculation: Solgen Power helps you understand the potential savings from going solar. They consider factors like reduced spending on electricity and added value to your home. Financing Options: Solgen Power offers a “$0 Down Financing” program for qualified applicants. This program takes into account the federal tax credit and creates a fixed, flat payment.
Certifications & Licences: NABCEP: The North American Board of Certified Energy Practitioners (NABCEP) certification is a widely recognized certification in the solar industry
Solgen Power, established in 2017, has been an active participant in the solar industry, providing services across 7 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solgen Power’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Power System Design and Installation: Solgen Power designs solar power systems tailored to your energy needs. Once the design is ready and your site survey is complete, they install the system at your location. System Monitoring: After the installation and inspection of your solar panels, Solgen Power provides instructions on how to power on your system. They also show you how to monitor your energy production all year long. Referral Program: Solgen Power offers a referral program where you can earn money by referring your neighbors, friends, and family. Savings Calculation: Solgen Power helps you understand the potential savings from going solar. They consider factors like reduced spending on electricity and added value to your home. Financing Options: Solgen Power offers a “$0 Down Financing” program for qualified applicants. This program takes into account the federal tax credit and creates a fixed, flat payment..
Online Presence and Engagement: Their website attracts 23152 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across WA, AZ, OH, KY, ID, TX, OR, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP: The North American Board of Certified Energy Practitioners (NABCEP) certification is a widely recognized certification in the solar industry, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solgen Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solgen Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 86 | 3.12 |
| yelp.com | 73 | 2 |
| bbb.org | 5 | 4.15 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 93 | 3.3 |
| trustpilot.com | 2 | 3.2 |
| angi.com | 1 | 1 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 1,784 | 4.3 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solgen Power Reviews
| Company Website | solgenpower.com |
| Year Founded | 2017 |
| Areas Served | WA, AZ, OH, KY, ID, TX, OR |
| Services Offered | Solar Power System Design and Installation: Solgen Power designs solar power systems tailored to your energy needs. Once the design is ready and your site survey is complete, they install the system at your location. System Monitoring: After the installation and inspection of your solar panels, Solgen Power provides instructions on how to power on your system. They also show you how to monitor your energy production all year long. Referral Program: Solgen Power offers a referral program where you can earn money by referring your neighbors, friends, and family. Savings Calculation: Solgen Power helps you understand the potential savings from going solar. They consider factors like reduced spending on electricity and added value to your home. Financing Options: Solgen Power offers a “$0 Down Financing” program for qualified applicants. This program takes into account the federal tax credit and creates a fixed, flat payment. |
| Roofing service | yes |
| Tesla energy equipment installation | – |
| Panel Options | Roof-Mounted Solar System: This is the most prevalent option for residential solar. It refers to installing a solar photovoltaic system on homes or commercial buildings that affixes to your roof brackets. Ground-Mounted Solar System: This refers to the installation of solar panels that are built into a foundation at the ground level. |
| Battery Installations | Common types of solar batteries include Lithium-ion, Lithium Iron Phosphate (LFP), Lead-acid, Flow, Saltwater, and Nickel-cadmium. |
| Certifications | NABCEP: The North American Board of Certified Energy Practitioners (NABCEP) certification is a widely recognized certification in the solar industry |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 5 years |
Solgen Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 14,453 | 1 | 39 | 0.72 | 69.26% | 26.77% | – | 3.97% | – | – |
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What do Customers Say about the Solgen Power?
Positive Aspects:
Well-organized and Responsive: Some customers appreciated Solgen’s organization and responsiveness. For instance, one customer from Richland, Washington, mentioned that Solgen was well-organized and responsive during the installation process.
Quality Installation: Satisfied customers highlighted the quality of the solar panels and equipment installed by Solgen.
Negative Aspects:
Communication Issues: Several customers reported poor communication and project management. Delays in turning on panels and roof replacement mishaps were common complaints.
Unpleasant Customer Service: A customer from Post Falls, Idaho, expressed dissatisfaction with Solgen’s communication and treatment. They claimed that Solgen left their old roof exposed in snow and rain for a month after a roof replacement.
Financial Concerns: Some customers felt misled regarding government tax credits and loan affordability. They alleged that Solgen pushed them into loans they couldn’t afford and damaged their homes.
Positive Aspects:
Well-organized and responsive: Some customers appreciated Solgen Power’s organization and responsiveness. For instance, one customer mentioned receiving a pre-visit with the job foreman and electrician to work through important details prior to installation.
Quality Installation: A few reviewers praised the installation quality, indicating that the panels were installed effectively.
Negative Aspects:
Terrible Communication and Customer Service: Several customers expressed dissatisfaction with Solgen Power’s communication and project management. Delays, mistakes, and poor communication during the process were common complaints.
Unfulfilled Promises: Some customers reported that Solgen Power initially assured them of credits to compensate for mistakes and delays but later failed to follow through.
Issues with Loan Affordability: Negative reviews highlighted problems related to loan affordability. Customers claimed that they were misled into signing loans they couldn’t afford.
Damage to Homes: Complaints included damage to houses during installation and systems that didn’t work as expected.
Legal Fine Print: Customers felt trapped due to legal fine print, making it challenging to address issues.
Positive Criteria:
Responsive Customer Service: Satisfied customers appreciate Solgen Power’s quick and helpful responses from their customer service representatives.
Reliable Solar Technicians: Clients have found the solar technicians to be reliable and helpful during the installation process.
Efficient Installation: Some users commend the company for a swift installation process.
Negative Criteria:
Communication Issues: Several customers report terrible communication and project management by Solgen Power. Mistakes were made throughout the process, leading to delays and poor communication.
Roof Replacement Mishap: In one case, after a roof replacement, the old roof was left exposed in snow and rain for a month, resulting in water seepage into the attic.
Financial Concerns: Some users express dissatisfaction with the company’s handling of loans, affordability, and lack of transparency regarding the government tax credit.
Positive Criteria:
Workmanship Warranty: Solgen Power offers a 10-year workmanship warranty for their solar installations.
Equipment Warranty: Customers benefit from a 25-year equipment warranty on their solar panels.
NABCEP Certified: The company is NABCEP certified, indicating their commitment to quality and industry standards.
Time in Business: Solgen Power has been in the solar business for 7 years.
Negative Criteria:
Unwanted SMS: Some customers have reported receiving unwanted SMS messages despite requesting otherwise.
Lack of Reviews: The company’s profile on Trustpilot remains unclaimed, with no history of actively seeking reviews.
Limited Customer Feedback: Only 2 customers have reviewed Solgen Power on Trustpilot, which may not provide a comprehensive picture.
Positive Aspects:
Great Management: Some employees appreciated the reliable hours and excellent management, especially for remote positions.
Supportive Environment: A few mentioned a supportive work environment and the ability to learn new things.
Initial Good Experience: When things were good, they were described as great and awesome.
Negative Aspects:
Nepotism and Unethical Practices: Several reviews highlighted rampant nepotism, unethical business practices, and poor company morale.
Compensation Changes: Employees reported that Solgen Power fired many workers and attempted to reduce compensation, leading to dissatisfaction.
Challenging Work-Life Balance: Long hours and critical installations sometimes compromised work-life balance.
Communication Issues: Customers experienced terrible communication and project management during the process.
Positive Aspects:
Quality Products: Solgen Power offers high-quality products with a 25-year warranty.
Experienced Team: Their leadership team boasts a combined 40 years of experience in the solar industry.
$0 Down Options: With $0 down and $0 out-of-pocket choices, it’s an opportune time to install solar on your property.
Negative Aspects:
Communication Issues: Customers have reported minimal communication from Solgen Power. Lack of updates and information can be frustrating.
Roofing Problems: Some clients faced issues during roof installation. Miscommunication about who would handle the roof work caused confusion.
Damage to Property: After roof installation, homeowners experienced significant damage, including tar, scratches, and nails. Communication regarding repairs was lacking.
Positive Aspects:
Solar Panel Installation: Solgen Power offers solar panel installation services.
Experienced Climbers: The company attracts many climbers, including highly experienced mountaineers.
Negative Aspects:
Communication and Project Management: Throughout the process, Solgen made several mistakes and demonstrated poor communication and project management. For instance, panels were turned on six months after the estimated completion date, and during a roof replacement, the old roof was left exposed in the snow and rain for a month.
Summarizing: Do we recommend Solgen Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solgen Power is distinguished as a Market Leader. Their solid presence in 7 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Solgen Power stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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