Year Started | 2014 |
Company Website | altairsolar.com |
Service Areas | CA |
Service Types | Installation, Financing, Solar Repair & Maintenance, Community Solar |
Types Panels | Monocrystalline, polycrystalline, and thin-film |
Backup Battery | Lithium-ion batteries made by LG Chem and Sonnen |
Certifications | CSI, SRCC, NABCEP |
Packages | From $2,000 to $20,000 |
Payment options | Cash, check, credit/debit cards |
Payment discounts | 10% discount when paying by cash or check, 5% discount when paying by credit/debit card and 0% financing option |
"Buyer Watch out for ZERO STARS! After our system was built in 2016, our roof began to leak after just two years. Every year, they would send someone out and tell us they couldn't find anything, but every time it rained, the leak continued. We just ripped into our ceiling and discovered black mold in addition to signs of an ongoing leak. We tried again, but received no answer." - Thull
"This is based entirely on my own experience. Please let me know if your experience is different after signing with them. I would advise caution if you are considering joining with them. I joined with them some months ago, and I still haven't begun the installation process. Don't trust them when they say the cities are to fault for the holdup. They're sluggish, and in my opinion, they're also inept. After a month and a half, they finally sent someone to my residence to do an evaluation. There are many glowing evaluations of them, and the only explanations for this are (a) they are indeed excellent but have just been overbooked, or (b) they are phony. Which one the reader thinks it is, I'll leave up to them. Oh, I should probably let the reader know that I haven't finished installing yet. It is, in reality, far from done. Avoid the hassle and wasted time by looking elsewhere." - AntiAltair
"The autumn of 2022 marked the beginning of our first complaint. Recently (spring of 2023), we had our roof fixed and our solar panels re-installed using the appropriate sealant. They made it through the most recent round of storms unscathed. Finally, the wood beams within the house have been refinished and painted. The problems we reported to Altair were really fixed." - Lina B.
"This review incorporates my changes from the prior two. Back when Charlie was an employee, he received 5 stars from me for his excellent communication and generous first panel discounts. There were no hiccups during installation either. After that, I went to obtain our second-year underproduction reimbursement before I remembered that Charlie was no longer there. It took me months to find assistance. Now that Christian has gotten us some assistance, I'm going to combine the previous two ratings. The precipitous drop in viewership after 2020 saddens me, but I have a suggestion: EMPLOY MORE PEOPLE!! There has to be more people working on customer service if it's taking months to get back to previous clients. Maintaining satisfied, returning customers is equally as important as attracting new ones (and making more money). After-sale support is crucial, as I've already emphasized. New customers won't buy from you if you can't keep your current ones satisfied. Savvy consumers check out reviews before making a purchase of this magnitude." - Lori G.
"This rating is for our conversation on Yelp solely, not for any services rendered.Yelp was and is used only for making contact. try talking to them about it. You should probably revise the data they have on you on their website. It's possible you're passing up opportunities. One cannot say for sure." - Don M.
"For us, Altair installed equipment in two residences. The first (10.8 kW) and the second (8.6 kW) have both been operational for more than a year. Both have lived up to expectations, completely meeting the dwellings' power needs. Altair pursued a complex intermittent electrical cable issue in one of the houses until they identified and fixed it. The second house needed some re-roofing and a doubling of the electrical panel size, both of which Altair performed as part of the total contract. Both residences made use of Enphase micro inverters and LG solar panels. We are very grateful for the Enphase Enlighten system's monitoring features. The initiatives were professionally managed by Khaled Elsheref, the proprietor of Altair, who remained directly engaged throughout. Without a doubt, I would suggest them." - Bill
"When I was looking for a solar installation, I worked with Altair Solar, one of the most competent and highly educated businesses. Nader and Khaled both played significant roles in the process. They assisted me in understanding the values and technologies (which are significant to me) and worked with me on all the specifics. All of the HOA laws and regulations were clarified for me by Nader and his crew. We filled out the documents, and they helped us along the route. Nader and Crew kept everything organized during the installation. The installation took place on schedule and on time. They were exceedingly kind, thorough, and careful. Almost all of my needs and requests have been honored. Solar installation may be challenging, but with the help of Altair Solar and Nader's team, everything went well. I appreciate it. Definitely advise." - Bill Osman
"We have installed solar energy twice now. Both times, we are delighted that we went with a neighborhood business that supports tenacious small companies and is engaged in the neighborhood. Khaled, the proprietor, is an electrical engineering nerd—exactly the kind of person you want installing your solar system. He is incredibly skilled, experienced, and a pleasure to deal with. He has excellent communication skills, is adaptable, and is generally a very kind man. Altair Solar is a choice that can't really go wrong. He offers outstanding pricing in addition to a fantastic product. His crew handled every everything, including the inspections and paperwork. We received four offers, and after evaluating his ratings and charisma, we decided to go with Khaled and Altair. Altair Solar comes highly recommended!" - Happy Professor
"Good time! I've never had a simpler home repair job. Khaled with his team. Altair was maybe my eighth solar installation quotation. They were much cheaper than the other quotations. Khaled didn't employ the used car salesman strategy like other solar providers. He knows his items well and is eager to answer inquiries. We financed solar. Altair's finance partner offers good rates and easy approval. Online, email, and docusign. Very simple! Khaled streamlines permits and applications. Altair installers are courteous. System was operational in a week. Good work!" - Fireken70
"We had a wonderful experience working with Altair Solar. On schedule, the installation team arrived. They completed the task swiftly. I didn't want to spend money on solar at first, but my husband persuaded me that if we put in the system, when it pays for itself, I can take a free trip every year. I'll persuade him to get me a Tesla in the meanwhile." - TeslaGirl83
facebook.com Altair Solar's Facebook page is a business-related page for the organization. The website offers a wealth of helpful and educational details on Altair Solar's goods and services, as well as some special offers and breaking news. The page also draws a sizable readership, proving that the business is effective in drawing in new customers. The messages on the website, which include links to product details, industry news, and business updates, are mostly about Altair Solar. Additionally, the website includes images of Altair Solar goods, videos, client endorsements, and other information that helps consumers and prospective clients learn more about the company's services. A link to the company's website is also included on the page, aiding in visitor generation. Additionally, Altair Solar makes it simple for clients to get in touch with them via multiple platforms including their website and Facebook page. In general, Altair Solar's Facebook page is a wonderful method for the business to interact with its clients, provide them with information, and support word-of-mouth advertising for their goods and services. |
linkedin.com An summary of the business and its products may be found on the Altair Solar Inc. profile on LinkedIn, which is well-organized. More than 85 people follow it, and the page is often updated with news, announcements, and job openings. The business also uses the website to display customer reviews, product images, and press releases. A contact form and a link to their website are also provided on the page so that clients may get in touch with them. In addition to listing current and former workers on the website, Altair Solar Inc. also advertises available positions. In general, the LinkedIn profile for Altair Solar Inc. is a successful approach to advertise the business, make contacts, and interact with clients. |
YouTube Channel 27 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | 5 | 4.5 |
solarreviews.com | 25 | 3.74 |
solartribune.com | No reviews | No reviews |
yelp.com | 120 | 4.2 |
Google reviews | 34 | 4 |
AVG | 4.11 |
Main Address | 12 Mauchly Ste B, Irvine, CA 92618 |
Phone Number | 949-502-8565 |
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