Artisan Electric Overview
Expert Score: 4.8/5
Founded in: 2007
Artisan Electric, established in 2007, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Artisan Electric’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar panel installation, free solar site assessments, electrical contracting, EV charging station installation, battery backup systems, Tesla Solar Roof installation, commercial solar panel design and installation, residential solar panel design and installation, commercial electrical services, residential electrical services, electrical panel upgrades, wiring replacements, electrical inspections, new construction electrical work, remodel electrical work, permitting and inspection management, financing assistance, solar incentive guidance, home value enhancement consultation, power outage solutions
Online Presence and Engagement: Their website attracts 4421 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across WA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, NECA, REC, Tesla Certified, SEIA, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Artisan Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Artisan Electric Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 5.0 |
| solarreviews.com | 250 | 4.8 |
| yelp.com | 34 | 4.5 |
| bbb.org | 2 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 2.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 128 | 4.7 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Artisan Electric Reviews
| Company Website | artisanelectricinc.com |
| Year Founded | 2007 |
| Areas Served | WA |
| Services Offered | Solar panel installation, free solar site assessments, electrical contracting, EV charging station installation, battery backup systems, Tesla Solar Roof installation, commercial solar panel design and installation, residential solar panel design and installation, commercial electrical services, residential electrical services, electrical panel upgrades, wiring replacements, electrical inspections, new construction electrical work, remodel electrical work, permitting and inspection management, financing assistance, solar incentive guidance, home value enhancement consultation, power outage solutions |
| Roofing service | yes |
| Panel Options | Sunnova, SolarEdge, Tesla Powerwall, Enphase |
| Battery Installations | SolarEdge, Enphase, Tesla Powerwall |
| Certifications | NABCEP, NECA, REC, Tesla Certified, SEIA |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year workmanship warranty |
Artisan Electric Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4,421 | 1 | 15 | 0.78 | 46.23% | 29.58% | 0.91% | 5.50% | 0.04% | 17.74% |
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What do Customers Say about the Artisan Electric?
Positive Aspects
- Seamless Installation Process: Customers appreciate a smooth and well-coordinated installation from start to finish.
- Detailed and Informative Proposals: The company provides thorough explanations and realistic solutions for solar projects.
- Responsive and Supportive Staff: Customers highlight excellent communication and quick responses to inquiries.
- Professional and Clean Workmanship: Installers are praised for their precision and post-installation clean-up.
- Union Labor Assurance: Customers value the security of working with a local union shop for long-term support.
Negative Aspects
- Higher Pricing Compared to Some Competitors: Other companies may offer lower bids with fewer guarantees.
Positive Aspects
- Professional and Efficient Installation: Customers praise the team for their expertise, quick work, and clean-up.
- Strong Customer Service: The company responds promptly to concerns and questions, ensuring customer satisfaction.
- Quality Workmanship: Installations are clean, professional, and aesthetically pleasing.
- Innovative Technology Use: The company utilizes drones for planning and provides apps for monitoring energy usage.
- Reliable Energy Solutions: Systems perform well, even during power outages, and save electricity bills significantly.
Negative Aspects
- Occasional Communication Delays: Some customers report minor follow-up delays, causing slight project hold-ups.
- Worker Behavior Concerns: One review mentioned discomfort with a worker smoking on-site.
Positive Aspects
- Professional and Knowledgeable Team: Customers appreciate the skilled, friendly staff who ensure a smooth installation process.
- Responsive Customer Support: The company is praised for addressing concerns quickly and providing thorough follow-ups.
- High-Quality Installation: Work is completed with attention to detail, cleanliness, and a strong focus on aesthetics.
- Problem-Solving Approach: The team proactively solves unexpected challenges, ensuring customer satisfaction.
- Transparent Pricing and Fair Value: Many customers feel they received competitive pricing and clear cost breakdowns.
Negative Aspects
- Inconsistent Communication: Some customers report delays in scheduling updates and a lack of proactive communication.
- Unexpected Cost Adjustments: A few customers faced unforeseen charges after initial quotes, leading to frustration.
- Permit and Structural Issues: In rare cases, customers were not informed about potential permitting or structural limitations.
- Deposit and Refund Concerns: A few customers experienced issues with deposit refunds, citing a lack of flexibility.
Positive Aspects
- Professional and efficient installation: Skilled team handled complex installations with minimal disruption.
- Strong customer service: Prompt responses to inquiries and follow-ups.
- High-quality workmanship: Clean and aesthetically pleasing installations.
- Knowledgeable staff: Expertise in product selection, design, and installation.
- Innovative technology use: Customers appreciate monitoring apps and battery backup systems.
- Reliable energy solutions: Systems perform well and provide significant savings.
Negative Aspects
- Occasional communication delays: Some customers experienced scheduling confusion and a lack of updates.
- Incomplete final steps: Issues with system activation and final walkthroughs.
- Post-payment support concerns: Lack of follow-up assistance after final payment.
Summarizing:
Do we recommend Artisan Electric services?
Expert Choice
Artisan Electric is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2007 and a commitment to not using subcontractors, Artisan Electric offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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