Multi-Location Company.
Eagle Point Solar Overview
Expert Score: 4.5/5
Founded in: 2010
Eagle Point Solar, established in 2010, has been an active participant in the solar industry,
providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Eagle Point Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation, Architecture, Energy Auditing, Construction, Electrical Contracting, Solar Repair & Maintenance, Community Solar.
Online Presence and Engagement: Their website attracts 2090 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, IA, WI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as ASES, NABCEP, SEIA, SPW, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Eagle Point Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Eagle Point Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 4 | 5.0 |
solarreviews.com | 7 | 3.7 |
yelp.com | 4 | 4.0 |
bbb.org | 4 | 1.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 6 | 3.3 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | 187 | 4.5 |
Google reviews | 163 | 4.6 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Eagle Point Solar Reviews
Company Website | eaglepointsolar.com |
Year Founded | 2010 |
Areas Served | IL, IA, WI |
Services Offered | Installation, Architecture, Energy Auditing, Construction, Electrical Contracting, Solar Repair & Maintenance, Community Solar. |
Roofing service | – |
Panel Options |
|
Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
Certifications | ASES, NABCEP, SEIA, SPW, BBB |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 5-year – Workmanship warranty, 10-year – Manufacturer defect warranty and a minimum 25-year – Solar production warranty. |
Eagle Point Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
2,090 | 2 | 42 | 0.61 | 49.84% | 29.63% | 0.62% | 5.41% | 0.04% | 14.46% |
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Eagle Point Solar Social Media
What do Customers Say about the Eagle Point Solar?
Positive Aspects:
- Customers praised Eagle Point Solar for their communication and the quality of their work.
- One customer mentioned that their utility bills have significantly decreased since the installation.
- Another customer appreciated being kept in the loop during the entire process.
Positive Aspects:
- Customers praised Eagle Point Solar for their customer support and professional installers.
- One customer mentioned that the installment went smoothly and quickly.
- Another customer appreciated the outstanding customer support.
Negative Aspects:
- One customer reported that 4 of their panels quit producing after about a year in service.
- The same customer mentioned that they had called Eagle Point Solar multiple times over 5 months, but the issue was not resolved.
Positive reviews:
- Efficient and friendly installation crews that kept customers informed throughout the process.
- Knowledgeable staff that guided customers through the solar purchasing experience from start to finish.
- High-quality workmanship and systems that have exceeded customers’ expectations in terms of energy production and cost savings.
- Responsive and helpful customer support, even after the installation was complete.
- Competitive pricing and transparent pricing structure compared to other solar companies.
Negative Aspects:
- One customer reported that 4 of their panels quit producing after about a year in service.
- The same customer mentioned that they had called Eagle Point Solar multiple times over 5 months, but the issue was not resolved.
- Another customer complained about a two-year wait for working panels to save money.
Positive Aspects:
- Some employees described the company as a great place to work.
- They praised the teamwork and supportive work environment.
- One reviewer mentioned that the company is fast-paced and growing, with many opportunities for advancement.
Negative Aspects:
- A few reviewers mentioned issues with management.
- One reviewer stated that there was low accountability for individuals or tasks.
- Another reviewer mentioned that people quit or get fired regularly.
Positive Aspects:
- Customers praised Eagle Point Solar for their communication and the quality of their work.
- One customer mentioned that their utility bills have significantly decreased since the installation.
- Another customer appreciated being kept in the loop during the entire process.
Positive reviews:
- Knowledgeable and responsive sales staff who were able to answer all questions.
- Seamless communication and timely updates throughout the entire project.
- High-quality installation work completed in a timely manner.
- Significant cost savings on monthly electricity bills after solar installation.
- Excellent customer service and willingness to address any issues that arose.
- Smooth process from start to finish, making the transition to solar energy easy.
Negative reviews:
- Lengthy delays in getting the system fully operational due to utility approval processes.
- Lack of acknowledgement or assistance from the company regarding tax credit eligibility.
- One customer who felt the company was unresponsive to their concerns.
Summarizing:
Do we recommend Eagle Point Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Eagle Point Solar is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Eagle Point Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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