YSG Solar review

Positive Reviews:

• YSG Solar offer the industry’s strongest warranties, ensuring all projects are successful for years to come.
• Customers like consultative approach allows them to identify and solve energy-related concerns.

Negative Reviews:

• One customer mentioned that the company misrepresented themselves as experts in SONNEN backup battery installers. The customer claimed that after four years, the backup battery was still not installed and non-functional.
• Another customer mentioned that once they get paid, they stop communicating.

Positive Reviews:

• Customers who had a positive experience with YSG Solar highlighted the company’s excellent customer service and quality installation.
• Another customers appreciated the knowledgeable and respectful representatives, and the clean and efficient job done by the installers.
• Some customers also mentioned that YSG Solar’s pricing was great and they appreciated the company’s advice to purchase the system instead of leasing.

Negative Reviews:

• The main issues raised were related to poor after-sales support and delays in the electrical inspections.
• Some customers reported that their solar system stopped working and they had difficulty getting in contact with the company.
• There were also complaints about unfulfilled promises, shady work, and unqualified people.

Positive Aspects:

• Customers have praised the company for their quick and effortless work.

Negative Aspects:

• Customers have reported that their calls have been blocked and they have been unable to reach the company.
• There have been instances where the company has failed to file the proper permits, resulting in delays in getting the solar panels operational.

Positive Reviews:

• Customers have praised YSG Solar for their sales pitch and responsiveness.
• One customer mentioned that despite minor issues during the solar panel installation, the company was very responsive to their concerns.

Negative Reviews:

• Some customers have expressed dissatisfaction with the waiting period after installation.

Positive Reviews:

• Customers have praised YSG Solar for their professionalism and efficiency.
• Some customers have mentioned that the process was easy, simple, and efficient.
• A customer mentioned that the YSG Upstate NY team was quick to start the work and left the area clean.

Negative Reviews:

• Some customers have complained about YSG Solar’s customer service, stating that it was difficult to get in touch with them after payment.
• There were complaints about the company misrepresenting themselves as qualified installers.
• Some customers experienced issues with their solar system and claimed that YSG Solar refused to fix them.

Positive Reviews:

• Employees have also reported a positive work-life balance, good compensation & benefits, job security & advancement, management, and culture.

Positive Feedback:

• Customers have expressed satisfaction with YSG Solar’s professionalism and efficiency.
  The installation process was completed within a day, which customers found impressive.

Negative Feedback:

• Some customers have raised concerns about YSG Solar’s after-sales service. There have been instances where the company allegedly refused to assist with repairs, specifically with a failed inverter installed.

Positive Reviews:

• The customer appreciated the quick response time, from receiving an estimate within a day of calling, to having the solar panel system installed within weeks.

Negative Reviews:

• The customer faced issues with the solar system and had difficulty getting in contact with YSG Solar for support.

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Average Performer

YSG Solar, getting our badge of an Average Performer, maintains a presence across 2 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While YSG Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add YSG Solar to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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